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West Shore Home Wilmington
Bathroom Remodel, Bathtub Installation and Replacement, Shower Installation and Replacement,
About us
West Shore Home offers a risk-free home improvement experience, so you never have to worry that you are sacrificing on quality, convenience, or expertise. We specialize in window, entry door, shower and bath replacements, including walk-in tubs. We offer fully customizable, limited lifetime-guaranteed solutions installed in as little as one-day. All of our installers are in-house employees, so we can guarantee the quality of the whole project from start to finish. We get it done the way you want - fast, easy, smart and right. Our team is following all CDC guidelines so we can provide you with fast and convenient home improvements. We are also offering free virtual design consultations! Schedule your free consultation today.
Business highlights
19 years of experience
Services we offer
Custom Bath Replacement, Custom Door Replacement, Custom Shower Replacement, Custom Window Replacement, Walk-in Tubs
Amenities
Free Estimates
Yes
Warranties
Yes
Reviews
4.91,118 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 2% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1001-1025 of 1118 reviews
Trish R.
Jan 2020
Superior workmanship. Easy to coordinate time. I have already hired him to do another job which he has accomplished in record time with excellent results and the tub had a hole in it which came out perfect!!!
Pat J.
Jan 2020
Bathtub Installation and Replacement
They replaced a tub with a shower enclosure. Looked great. Within a week the curtain bar started sagging. Screws were coming out of wall both sides. Took 4 calls and 5-6 weeks for service man to come take it down. Hired Sunshine Innovative Solutions to put up shower doors. They did an excellent job at a good price.
Sandra W.
Jan 2020
Shower Installation and Replacement
Lisa H.
Nov 2019
Bathtub Installation and Replacement
Excellent job removing the tub in two bathrooms and replacing with showers. Both done in 2.5 days. Quality work.
Terry R.
Oct 2019
Bathroom Remodel
They were on time and professional.
Nancy F.
Oct 2019
Actually Fairbanks removed my garden tub and installed a walk-in tub with hydrotherapy. The project included an electrian & 2 plumbers....they were profession, efficient, and very approachable. The Project Team did a good job scheduling & handling any other issues or questions I had. The salesman for Koehler was excellent,also.
Frances W.
Oct 2019
Bathroom Remodel
The work was great. They explained everything to me and cleaned up when they were finished. Jackie, Patrick and April were wonderful. Great team.
Phyllis V.
Oct 2019
Bathroom Remodel
Following the completion of our bathroom remodel, we found a conspicuous flaw in workmanship. Fairbanks Construction was considerate and understanding regarding our concern. They sent Robert and Patrick to our home to assess and remedy the situation. They were very professional and courteous as they suggested a way to make it "pretty". The final step, installing a glass shower door and surrounding glass partitions, is scheduled to be completed soon. Thanks, Robert and Patrick, for a professional job! We are happy customers who highly recommend this company...and especially these two employees!
Lusa H.
Oct 2019
Walk In Tub Installation and Replacement
They did a great job on the installation of my new walk-in tub. They completed it in one day. They did leave a few marks on the walls but other then that, they did a great job. I would use them again for any projects.
Maureen S.
Oct 2019
Bathroom Remodel
We are very pleased with our new bathtub and shower. Our installers, Jackie and Patrick G. were professional and did an outstanding job. I would highly recommend this product and company. You will not be disappointed.
Lore G.
Oct 2019
Our project-lanai enclosure - is beautiful! We are so very pleased with the masterful work done by Fairbanks. Each of the steps of the project were professionally completed. From the office personnel answering questions on through the individual specialists working on their specific areas, we could not be more pleased with the end result. We are thrilled over the completed addition.
Daniel C.
Oct 2019
Excellent customer service, installation team was top notch. They did an awesome job with our bathroom remodel and installation of our walk in tub. Would recommend them for any kind of work, great crews and awesome work
Dale B.
Oct 2019
Bathtub Installation and Replacement
did great work
Lillie P.
Oct 2019
FairBanks are awesome. Arrived on time. Pete and Austin did a fantastic job. Been checking for bugs for a couple of weeks and none. Can"t wait to have more installed. My rating i is 10 plus. Thank you Fairbanks Lille Prekler
Leon R.
Oct 2019
Shower Installation and Replacement
Great job installing showers
Ruth K.
Oct 2019
The windows are excellent. Took a lot longer to complete the job than originally estimated, but was worth the wait.
Gwendolyn C.
Oct 2019
Shower Installation and Replacement
Robert and Patrick were the crew that came over and did the acrylic shower install (which included removal of bathtub). They were professional, extremely courteous and mindful of the cleanliness as they were working. They worked efficiently at getting the job done with maximum effort. They were very personable and informative regarding the product(s) and the company. It was a pleasure having such a professional crew in my home.
Eric C.
Oct 2019
The project included removal of an enclosed garden tub and installation of a new custom shower unit. Beautiful job, very professional and completed in just one day. Shane and Joel did an amazing job and cleaned everything up before they left. Very pleased with the whole experience!
Sue H.
Oct 2019
It is actually a walk in tub. I cannot find the exact description. Installation was excellent, they showed up on time, cleaned up after each step, were courteous , professional and did a great job of representing the company.
Loyd E.
Oct 2019
It was a walk in tub with jets. Very relaxing. Very nice appearance & wonderful for my husband who was falling in the bathtub. No more falls
Robert M.
Oct 2019
Bathroom Remodel
Shane & Joel did an outstanding job!! Very professional, clean, friendly & great customer service. Would hire & recommend them & the company to anyone. Thank you!!
Jack C.
Sep 2019
Bathtub Installation and Replacement
Walk-in tub installation was superb! Professional and friendly job.
Glynnda W.
Sep 2019
Bathtub Installation and Replacement
The tub install looks great, everything is working great. We had some early confusion about paperwork, but once that was cleared up everything went very well. Great company to work with.
Tom T.
Sep 2019
Installers did an excellent job
Alfreda W.
Sep 2019
Bathtub Installation and Replacement
Prompt, cleaned the area after completion, very neat and orderly.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
West Shore Home Wilmington is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 9:00 AM - 3:00 PM
Sunday: Closed
Yes, West Shore Home Wilmington offers free project estimates.
No, West Shore Home Wilmington does not offer eco-friendly accreditations.
No, West Shore Home Wilmington does not offer a senior discount.
No, West Shore Home Wilmington does not offer emergency services.
Yes, West Shore Home Wilmington offers warranties.
Contact Information
3405 Merchant Court, Wilmington, NC 28405
Service Hours
| Sunday: | Closed |
| Monday: | 9:00 AM - 8:00 PM |
| Tuesday: | 9:00 AM - 8:00 PM |
| Wednesday: | 9:00 AM - 8:00 PM |
| Thursday: | 9:00 AM - 8:00 PM |
| Friday: | 9:00 AM - 8:00 PM |
| Saturday: | 9:00 AM - 3:00 PM |
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