
Raleigh Premium Cabinets
About us
We started Raleigh Premium Cabinets in 2008 and we have flourished through our commitment to Customer Service! We have installed 100’s kitchens in the Triangle and throughout the Carolinas. We focus on great Quality Kitchens at a great price! Additional website - www.cabinetsandmorestore.com, www.raleighpremiumcabinets.com,www.kitchencabinetsraleigh.com. Additional DBA - RPCNC Enterprises, Inc.
Business highlights
Services we offer
Kitchen remodeling, cabinets & countertops.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
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I have a "Drop In" stove/oven that is original to the house, the oven died, and we want to replace it with an upright unit. It will require modifying the cabinets slightly. Nobody wants to quote that kind of work. They all want to sell me a whole kitchen worth of new cabinets for thousands of $$$.
"Hi [removed member name], You are correct that is not the type of work we do. I don't recall receiving a request from you but if I did, I apologize for not getting back to you. I strive to bring the best possible customer service to every job and potential inquiry for work. Thank you for the feedback, it will help us continue to improve as a company. Sincerely Ted Frazer"
Upon delivery, his installer made sure to put down blankets underneath his work area in order to protect our floors from damage in. David cleaned up any shavings or scraps daily and treated our home like his.
His installer worked slowly, but did so in order to make his work precise and superb quality. He went above and beyond to make sure we were happy, and you could tell he enjoyed his job by his craftsmanship. If something like a drawer glide was a little off, he made sure to have it perfected by the time the job ended.
The build quality of the cabinets, for the price, is hard to believe. Cabinetry is built from cabinet grade plywood, with sturdy plywood corner braces, and the finish is excellent - they are built like a tank. The installer can add moulding, brackets, posts, and other accents that add a lot to the standard. We even added soft close drawers and doors!
Overall, they did not meet my expectations, but exceeded them. I highly recommend them to anyone looking to install new cabinets.
We met with Ted and he told a different story, he thought that it would be $20K tops and most everything would be done in 2 weeks, with the rest taking another 1-2 weeks. Of course Ted was not going to act as the contractor, so I would have to coordinate all the subs myself or do some work myself. Ted would provide the cabinets at a good price and a high quality product. Oddly, we liked the fact that he only offers 4 options (colors included), it made a big part of the process easy for us. I suppose if we were more interested in lots of options, this would have been a negative.
Ted also is good to recommend people (subs) that he trusts, so if he said "use these guys", we did not spend any time looking around. In the end Ted recommended the installer (Dave), the granite people (NCO Custom Marble and Granite), and the tile/floor guy. They all worked out very well, punctual, quality work, and what seemed like a fair price.
We had to find the plumber (nightmare, had to fix myself), the electrical (way too expensive, did it myself), and I did the painting myself. This is no knock on Ted, just information that you will have to find some subs yourself if you do a remodel like ours.
In the end, we spent just about $19K in total, with handling the tear-out, electrical, drywall, painting, and some plumbing myself.
Ted was good to talk through some of my decision points with doing the work myself, but I did pay him to do that part.
All in all, we love our new kitchen and it was not too bad, 3 weeks of hard work and done.
Ted was SO helpful and patient. I'm a pushover but my better half would test the patience of job but Ted was very considerate and answered all his questions.
If you're smart and love a bargain like moi, you can't go wrong with Ted and Raleigh Premium cabinets. Thank you, Ted for making my kitchen remodellng so much easier.
Meeting Ted in the showroom and being able to see the cabinets in person, as well being able to ask questions, was a great experience. Ted was incredibly knowledgable and very straightforward, pointing out the benefits and drawbacks to certain designs, and providing ideas for other ways we could save money.
As great as the cabinets may be, if they are not installed properly the end result will clearly be sub-par. David did an exceptional job - he is a true craftsman and artisan in every sense, going above and beyond what we expected and asked for. We couldn't have asked for a better person to install the cabinets and make them shine.
The only hiccup in the process was some slightly scratched and dented doors and drawers. Although David worked tirelessly to fix these issues for us, we eventually asked them to be replaced with new ones, and were slightly concerned how that request would be received by Ted. Despite our concerns Ted put us completely at ease, ordering brand new replacements which fixed all the issues and have turned our kitchen into the best room of the house.
We couldn't be happier with the cabinets Ted provided, and with the care and attention to detail David took when installing them.
Definitely recommended, and we'll certainly be using them again for our cabinet needs.
Ted Frazer was extremely helpful as we selected new cabinets. He answered many, many questions and was very patient as we hesitated and changed our minds more than once before making a decision. He gave us good information about prices and options. He made suggestions, but was never pushy. He made recommendations for other services needed for the remodel and gave me helpful hints about the process.
The lead installer David Reyna is a genuine craftsman. He was efficient and professional. He kept me informed about progress. He identified and prevented potential problems, and went above and beyond to address several issues that were caused by my mistakes in planning. The cabinets look great because of his attention to every detail.
Ted Frazer quoted a price and delivered an exceptional product. He called to verify everything, delivered everything on time, and if I ever need him I am sure he will be there.
The installer he uses (Dave Reyna) is extremely polite, extremely neat and extremely professional. Everything lines up perfectly.
In short everything went perfectly. I was surprised, the cabinets were installed with almost no mess. All the cuts were taken out of the house and done in his trailer/workshop, a blanket was put down to protect the cabinets before installation and all the cabinets were meticulously vacuumed when finished.
Everything exceeded all my expectations.
Are there higher end cabinets out there, I am sure there are, but if someone wants a really good quality cabinet that works well and fits a budget, then I think these guys are a great choice. I scoped out many other cabinet providers, including all the big box folks, including Ikea. At the end, it boils down to how much customization a person needs and what can they do to make the kitchen work for them. We happen to cook and bake a lot so overall storage and flow within a kitchen is key for us. In this case, I cannot be happier with the cabinets. We have more space than what we need and with the incorporation of slides, drawers, and pantires, even our children are happy being in the kitchen. Ted and Dave both offer up many good suggestions, and their attention to the client's happiness is key to the whole thing.
Once we signed the contract, Ted was very good to work with to schedule our install. He assured us we would be happy with his installer, who he explained, took pride in his work. We had a particularly interesting situation in which our builder installed some custom drawers in one of the walls of our kitchen. It was a clever idea, but they were very deep drawers and proved to be less practical over time as they become a dumping ground for "stuff".
David, Ted's installer definately took pride in his work. He arrived on time, was flexible with our schedule, paid great attention to detail and truely does have a creative flair which we appreciated.
Our old cabinets were taken down in no time -- David even went the extra mile to hang some of them in our garage -- something that would have taken me at least a day -- took him very little time.
David also did a fantastic job with the trim work around the kitchen, creating a truly custom look and flair of distinction. We were also incredibly impressed with how he addressed the space that housed the old, deep disfunctional drawers, replacing them with dual cabinet doors that open to new functional pull out draws. After collaborating with us, David installed each new pull out drawer at different heights to accomodate different needs. Now we can put tall items, such as a mixer and blender on the bottom pull out, and short, smaller items, such as pens, stapler, etc on the top pull out. It has really worked out great.
During the install, Ted would stop by to check on things, answer questions and resolve any minor issues that arose. We we've very pleased with how Ted and David worked together to resolve things that invariably come up during a big project, and do it all in such a timely manner.Once the work was done, we had a few "punch down" items that required attention after the job. David arranged a convenient time for us to stop by and address them.
Overall, we were very happy with the entire experience! We would definately use Raleigh Premium Cabinets again. They are focused on what they do, they do it really well! We would also recommend them to anyone considering similar work.
What topped off the experience was the installer (David Reyna). David works with Ted and was able to make modifications that give our kitchen a true custom look. I definitely recommend using Ted and David for the upgrade and install of new cabinets.
I recommend Ted Frazer, the owner of Raleigh Premium Cabinets, because he gave us exactly what we wanted for a great price. His installers were excellent and arrived as scheduled. I was not at home over the two days when they did the work, and each day I was pleased with what I came home to. They got all the cabinets installed in just two days. Ted suggested some key improvements to our layout, including a bigger island and converting our seldom-used kitchen desk into a butler's pantry with more storage and a higher countertop. He also recommended selling our old cabinets on craigslist after his installers took them out, which we hadn't planned to do but did, and got $700 for them.
It is rare that a job will turn out exactly as you hope, but I have no complaints and am really happy I went with this company. I usually dislike salespeople, but Ted is low-key, helpful, and knows what he is doing, and I liked him a lot.
Ted's installation crew worked for 3 solid days installing the new cabinets. They did a great job and were very detailed about getting everything right. We had one issue with the height of a cabinet but it was easily resolved after I mentioned it. The crew cleaned up after themselves and David was a fun guy to chat with and have around. He was helpful in suggesting tweaks to the installation which gave it a custom feel even though our cabinets were all stock sizes (for example the refrigerator box). We are extremely happy with the kitchen now and would use Ted and team again any day.
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