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Maid Perfect Housekeeping
House Cleaning, Carpet Cleaning, Floor Cleaning and Waxing,
About us
Hello, we are Carlos and Perla, owner operators of Maid Perfect Housekeeping—serving the Raleigh, Cary, Apex, Chapel Hill, Wake Forest and Triangle area. We know there’s nothing like coming home to a clean and tidy house or apartment. But let’s face it, many of you have busy schedules that don’t leave a whole lot of time for cleaning chores. And frankly, we know some of you would rather do other things with your free time. The challenge, of course, is finding reliable housekeeping help that will do the job the way you want it. Well, we have great news. When we decided to open Maid Perfect Housekeeping two years ago, we made a promise to both ourselves and our clients: "Your home cleaned just the way you like it, at a price no one else can beat." We are also members of the "cleaning for a reason" foundation for people fighting cancer. Ask us how we can help you! Cost is determined by job. Additional E-mail - [email protected]
Business highlights
Eco Friendly
Se habla espanol
Minority owned and operated
Family owned & operated
LGBTQ+ Friendly
16 years of experience
Services we offer
Room, kitchen, bathroom, bedroom, dust, cobweb removal, picture frames, ceiling fan, lamps, furniture polish, woodwork, shelves, baseboard, wash, floor mop dry wood, tile floors, appliance, cabinets, table, chair, sanitize counter, sink, scrub, sanitize shower, sanitize vanities, toilets, mirror, vacuum carpet & bed made cleaning.
Services we don't offer
Ask for details.
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Senior Discount
25%
Accepted Payment Methods
- PayPal
- American Express
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 5
Assorted photos uploaded by Maid Perfect Housekeeping
Reviews
4.7438 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 10% | ||
| 4% | ||
| 1% | ||
| 3% |
Filter reviews by service
Showing 451-475 of 438 reviews
Bonnie W.
Sep 2012
House Cleaning
Overall, Mr. and Mrs. Alvarez was very professional. He made the best use of time and did exactly what I wanted.
Response from Maid Perfect Housekeeping
"First of all we wanted to show you that one of our goals is precisely that, to perform a deep, detailed cleaning in the way that the customer wants. We want you to know and feel that the price you pay has been well spend at requesting our services. We wanted to thank you for the opportunity to let us work with you and also very pleased that you are happy with the service we have provided you."
Inna S.
Sep 2012
House Cleaning
They show up on time, bring their own supplies & equipment & are just great at what they do.
Response from Maid Perfect Housekeeping
"When we do a good job, and keep our quality of service we have found that people appreciate us more and are happy to refer more friends and family to us because they trust the work we do for them. We thank you for staying loyal to us."
Samantha M.
Sep 2012
House Cleaning
Carlos, from Maid Perfect was on time and very thorough with the cleaning of my house. I will recommend him to my neighbors and friends.
Response from Maid Perfect Housekeeping
"We appreciate all this good feedback to us and the trust that you given us when you recomend our services to your friends and family. Thank you very much for being our loyal customer."
Caroline B.
Sep 2012
House Cleaning
I am so happy with Maid Perfect Housekeeping. They are true to their motto, "go above and beyond." The owners, Carlos and Perla, really came through for me and my husband when they completed a move-out housecleaning for us. I hesitate to write this because I don't want them to get overwhelmed by last minute weekend requests but I have to say something about it because the customer service was just incredible.Here's the story: I called them at the very last minute--on a Friday night--to perform a Saturday cleaning. Turns out they're not normally open on weekends (In fact, most services don't work on weekends, as others I called informed me.) But even though they were normally not working, Carlos and Perla agreed to come Saturday.
But when Saturday came around, my husband and I were too far behind on our packing to have them come. I called them a couple of hours before their schedule arrival to see if they could come on Sunday instead (because we were way behind on our packing), and they agreed, Sunday! If that isn't amazing customer service I don't know what is. (I hope they don't end up with too many weekend jobs because I'm writing this!!)
They showed up on time and when they left our house a few hours later, it was literally spotless. We didn't have the house completely packed into the truck when they showed up, so they actually worked around us, first on the rooms that were ready to be cleaned, then on the others as we got the furniture into the truck. Carlos actually helped my husband carry a few of the heavier items and organize some of the furniture and boxes in the truck. Also, they have a great attitude--they were professional, responsive and courteous. Carlos has a great sense of humor and Perla was very kind. They kept telling us, "you are the customer and we will do anything to help you," and they really meant it.
If you ask Maid Perfect Housekeeping to clean your home, I'm sure you will be as pleased as we were. We moved out of the Raleigh area but still own a rental there and will use them to clean in between tenants if necessary.
But when Saturday came around, my husband and I were too far behind on our packing to have them come. I called them a couple of hours before their schedule arrival to see if they could come on Sunday instead (because we were way behind on our packing), and they agreed, Sunday! If that isn't amazing customer service I don't know what is. (I hope they don't end up with too many weekend jobs because I'm writing this!!)
They showed up on time and when they left our house a few hours later, it was literally spotless. We didn't have the house completely packed into the truck when they showed up, so they actually worked around us, first on the rooms that were ready to be cleaned, then on the others as we got the furniture into the truck. Carlos actually helped my husband carry a few of the heavier items and organize some of the furniture and boxes in the truck. Also, they have a great attitude--they were professional, responsive and courteous. Carlos has a great sense of humor and Perla was very kind. They kept telling us, "you are the customer and we will do anything to help you," and they really meant it.
If you ask Maid Perfect Housekeeping to clean your home, I'm sure you will be as pleased as we were. We moved out of the Raleigh area but still own a rental there and will use them to clean in between tenants if necessary.
Response from Maid Perfect Housekeeping
"We wanted also to express our gratitude for the review you gave us on Angie’s List and for the nomination of “page of happiness” with them. You have now discovered what makes us different from other companies. We’ll stay on the job as long as we have to in order to make sure everything is done right. Even the little details everyone ignores or charges extra for are a standard part of our flat rates. We are so pleased that we get tons of happy and excited customers like you who stay loyal to us and refer their friends and family. Your satisfaction is our # 1 priority."
Bethany A.
Aug 2012
House Cleaning
unknown
Response from Maid Perfect Housekeeping
"We wanted to express our gratitude for your comments. We also wanted to take this opportunity to thank you for requesting our services and give the opportunity to work with you again. You now discovered what makes us different from other companies."
Sophia R.
Jul 2012
House Cleaning
They were very punctual on their appointment, they took their time and did their cleaning in detail, and charge me a decent price for the well done work they did. i do recommend this company and i already schedule my next service in two weeks. i want my apartment to look spotless all the time!!
Response from Maid Perfect Housekeeping
"We are owners and operators of this company we are always paying attention to every detail on any of our services. We thank you also for being so friendly with our stuff and us. We are so grateful you gave us the opportunity to work with us."
Judith W.
Jun 2012
House Cleaning
The crew (including owner) showed up on time and made an immediate walk thru to estimate what they needed. They were extremely professional and friendly especially with my dog and kids. There were a couple of rooms I told them not to even concern themselves with since I was in the middle of packing and could not get everything together. When I returned home they had even straighten those rooms! Also, while waiting on me to return, as I was running a little late, they even cleaned the outside of my house door.
The only reason I'm rating them a 'B' is because 1) the corner of my tubs (which hadn't been cleaned in a about three weeks - eek) still had a little ring, and 2) my tile kitchen floor was not mopped well. I believe they probably used a Swifter like device on the tile and only a mop can truly clean tile. However, they did offer to come back and correct anything I was not pleased with. They were actually pretty adamant about that assuring me they prefer me happy over the money! Unfortunately, I had guests coming that night and decided to do it myself so I wasn't worried if it was done in time.
I will use them again and just tell them to be more diligent in these areas.
The only reason I'm rating them a 'B' is because 1) the corner of my tubs (which hadn't been cleaned in a about three weeks - eek) still had a little ring, and 2) my tile kitchen floor was not mopped well. I believe they probably used a Swifter like device on the tile and only a mop can truly clean tile. However, they did offer to come back and correct anything I was not pleased with. They were actually pretty adamant about that assuring me they prefer me happy over the money! Unfortunately, I had guests coming that night and decided to do it myself so I wasn't worried if it was done in time.
I will use them again and just tell them to be more diligent in these areas.
Response from Maid Perfect Housekeeping
"We wanted to take this opportunity to thank you for requesting our services and give the opportunity to work with you. You now discovered what makes us different from other companies. We’ll stay on the job as long as we have to in order to make sure everything is done right. We are so pleased that we get tons of happy, and excited customers like you who stay loyal to us and refer their friends and family. When it comes to cleaning your home, we know it’s important to get things right. In fact, we strive to make sure we do the job just the way you want it. And definetly next time we will work more in detail a those special areas. Your satisfaction is our # 1 priority."
Licensing
Bonded
Insured
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FAQ
Maid Perfect Housekeeping is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Maid Perfect Housekeeping accepts the following forms of payment: PayPal, American Express, Check, Visa, Discover, MasterCard
Yes, Maid Perfect Housekeeping offers free project estimates.
Yes, Maid Perfect Housekeeping offers eco-friendly accreditations.
Yes, Maid Perfect Housekeeping offers a 25% senior discount.
No, Maid Perfect Housekeeping does not offer emergency services.
No, Maid Perfect Housekeeping does not offer warranties.
Maid Perfect Housekeeping offers the following services: Room, kitchen, bathroom, bedroom, dust, cobweb removal, picture frames, ceiling fan, lamps, furniture polish, woodwork, shelves, baseboard, wash, floor mop dry wood, tile floors, appliance, cabinets, table, chair, sanitize counter, sink, scrub, sanitize shower, sanitize vanities, toilets, mirror, vacuum carpet & bed made cleaning.
Ask for details.