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CAROLINA IN HOME FLOORING & DESIGN CENTER
Acoustic Ceiling Tiles - Install, Carpets or Rugs - Clean at Home, Carpentry Framing - Install,
About us
At Carolina In Home Flooring, our vision is to be a preferred residential flooring sales and installation company where quality is embedded in all we do. From sales to installation, we intend to professionally sell and install the right products at reasonable prices and commit to exceptional customer service standards. To that end, our mission is to ensure a simplified, value-added in-home buying experience, utilizing knowledgeable, committed and hard-working sales consultants whose purpose is to meet our customers’ needs through proper alignment of fairly-priced, appropriate flooring products. We will support this buying experience with responsive sales support staff and a dedicated team of professional installers who pride themselves in the quality of their work, one job at a time. In every interaction, we will strive to uphold our values to be personable, prompt, thorough, honest and respectful as we compete with integrity for new business, and we hope in doing so that we earn our customers’ trust for future work through repeat business and new customer referral opportunities. We are locally owned and operated with 27 years of experience, and look forward to working with you!
Business highlights
Se habla espanol
36 years of experience
Services we offer
Carpet, Convenient Showroom located in Morrisville with Designer, Free In-Home Estimates, Hardwood Installation and Refinishing, Laminate, Luxury Vinyl Tile and Sheet Vinyl. Installation and Sales of Products.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9470 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 4% | ||
| 2% | ||
| 0% | ||
| 1% |
Showing 401-425 of 470 reviews
Ann T.
Feb 2012
Our e-mail request via Angie's list, brought a prompt response, and we set up an appointment to have Martha and Mike come and give us an estimate. They arrived when they said they would in a spiffy van with lots of flooring and ceramic options from which we chose our flooring and fireplace surround.
We also got 2 other estimates and, while Carolina In-Home Flooring was not the cheapest, we chose them because they could do the complete job (flooring and fire-place) start-to-finish and we were impressed with the level of professionalism they exhibited during the negotiations. They did not disappoint. Oscar and Sergio and Mike's tile crew did an excellent job. They were prompt, professional, efficient, and did a great job of clean-up.
We are thrilled with the result and would highly recommend this company.
We also got 2 other estimates and, while Carolina In-Home Flooring was not the cheapest, we chose them because they could do the complete job (flooring and fire-place) start-to-finish and we were impressed with the level of professionalism they exhibited during the negotiations. They did not disappoint. Oscar and Sergio and Mike's tile crew did an excellent job. They were prompt, professional, efficient, and did a great job of clean-up.
We are thrilled with the result and would highly recommend this company.
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
"We are pleased that you are happy with the new hardwood & fireplace surround. The pictures that you sent us really show a great new look to your home! Thank-you both for your business and the wonderful comments that you wrote on Angie's List. Mike and Martha"
Lee Q.
Feb 2012
Martha came out fairly quickly after our initial contact through Angie's List. We were able to choose our flooring and she was very helpful and knowledgeable with the materials and suggestions. Initial we had decided on laminate throughout which meant in the bathrooms, but later decided to go with the ceramic tile. Martha made the changes with no problems and reluctance at all. She sent me several updated estimates which we appreciated. Since we are eventually having our entire flooring replaced, the bathrooms were a smaller portion of the overall job. Carolina In-Home Flooring has been very flexible in letting us do the jobs in different phases that we are comfortable with. We had a minor issue in our Master Bath where the caulking around the bath tub and shower was a little darker than my wife and I were comfortable with, and Martha and the crew came right out and fixed it with no hesitation and now it looks great. Now we are really looking forward to moving on to the rest of the house. So far it's been a great experience!
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
"I really appreciate the nice comments and I'm happy that you are pleased with the tile work.We are looking forward to transforming the rest of your home when you are ready. Thanks for your business! Martha"
Heather F.
Feb 2012
Very nice, responsive and tidy. Loved that Mike has a 'showroom van' so I could pick out my carpeting at work. Will choose this company for my next flooring project. Great product selections and quick install.
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
"Thanks for your repeat business and your nice compliments, I will pass on the nice remarks to the crews. Mike Nelson Owner"
Holly N.
Jan 2012
They responded quickly to emails and set up a time to do an estimate. I received the estimate the same day. The installation was done precisely as described and performed well above expectations. My floors look amazing and I am thrilled with the job they've done. I even received a follow-up call to make certain that we were satisfied with the work. They even included replacement boards in case of future damage. They really care about the work they do and it shows. I'd absolutely recommend them to anyone in the area.
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
"Thanks for the taking the time to write a review on Angieslist. I will tell the guys about all of the nice remarks. It was a treat doing business with you. Thanks for your business, we greatly appreciate it. Mike Nelson Owner"
Scott T.
Jan 2012
Went to Angie's list and chose two companies for estimates. Chose Carolina In Home Flooring for three reasons:
1) more competitive price
2) installation time four days vs nine days by competitor. This is because Carolina In Home Flooring uses sealed hardwood, which can be installed immediately. Unsealed (or raw hardwood) must sit in the home for five days acclimating to temperature/humidity before installation can begin. By using Carolina In Home Flooring, our job was done in four days and we were back in our bedroom. Had we used the other vendor, using raw hardwood, we'd have been out of our bedroom nine days. A huge difference !!
3) Carolina In Home Flooring agreed to help me move our king size bed, which I couldn't do myself, which the other vendor would not do.
Mike, the owner, was right on top of the operation during the entire process. He stopped by on day one, stopped by mid-way and stopped by on the last day to ensure I was satisfied with everything. There were no offensive fumes because the polyurethane finishes are water based. Water based finishes also dry fast, in about 2hrs. There was also very little dust, and what little dust there was, the crew was continually vacuuming up. This was a very big job. However, the experienced and professional crew at Carolina In Home Flooring made it look easy. I would not hesitate to use Carolina In Home Flooring again and would strongly recommend them to anyone. Thanks Carolina In Home Flooring !!
1) more competitive price
2) installation time four days vs nine days by competitor. This is because Carolina In Home Flooring uses sealed hardwood, which can be installed immediately. Unsealed (or raw hardwood) must sit in the home for five days acclimating to temperature/humidity before installation can begin. By using Carolina In Home Flooring, our job was done in four days and we were back in our bedroom. Had we used the other vendor, using raw hardwood, we'd have been out of our bedroom nine days. A huge difference !!
3) Carolina In Home Flooring agreed to help me move our king size bed, which I couldn't do myself, which the other vendor would not do.
Mike, the owner, was right on top of the operation during the entire process. He stopped by on day one, stopped by mid-way and stopped by on the last day to ensure I was satisfied with everything. There were no offensive fumes because the polyurethane finishes are water based. Water based finishes also dry fast, in about 2hrs. There was also very little dust, and what little dust there was, the crew was continually vacuuming up. This was a very big job. However, the experienced and professional crew at Carolina In Home Flooring made it look easy. I would not hesitate to use Carolina In Home Flooring again and would strongly recommend them to anyone. Thanks Carolina In Home Flooring !!
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
"Thank-you for your kind words. You were skeptical at first of the pre-sealed hardwood, but now I should hire you to help us sell this wood! We don't like to impose on people any longer than necessary, so we certainly stand behind this product 100% So glad you are happy with the end result!"
Julie M.
Jan 2012
Mike came in, measured the rooms and explained his calculation for the amount of carpet we need for the project. He sent me an official estimate a few days after the visit.
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
"I really appreciate the positive feedback, Member. Just for future reference, please call me if any of my estimates look out of line or higher than a competitor. I will go to bat for you with my reps and see if there is any flexibility in pricing. Wishing you the best with your remodel. Please don't hesitate to call if you need any other flooring in the future."
Judith C.
Jan 2012
A+ The prep, install, and cleanup were all done better than we imagined. They even matched the hardwood step pedistals color to nearly identical shade of enhanced Cherry flooring we had installed.
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
"Thanks for choosing Carolina In Home Flooring. We enjoyed working with you and transforming your entire home. I am sure that you will enjoy your new floors for a long time. Thanks for writing the nice comments about our company and the crews. I will pass on the great comments to the guys. Thanks Mike Nelson Owner"
Daniel S.
Jan 2012
The crew that Mike brought in was great overall. They are very hard working and know what they are doing. I think we had the entire house done in about 8 hours.
They will move furniture out and into rooms as they go along. Just have all the small stuff and breakables out of the way.
We're enjoying the carpet very much, and let's just say that we have tested the stain protection on it several times already. :)
Very, very happy with the purchase. Would recommend them to anyone.
They will move furniture out and into rooms as they go along. Just have all the small stuff and breakables out of the way.
We're enjoying the carpet very much, and let's just say that we have tested the stain protection on it several times already. :)
Very, very happy with the purchase. Would recommend them to anyone.
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
"Thanks for your business and I am glad that you are happy with the entire process from start to finish. Thanks for writing a review on Angie's list. Mike Owner"
Rhiannon K.
Dec 2011
Mike came to my house and discussed the options. I told him from the beginning that I didn't think I could afford the whole job, but he found a way to make it work within my budget without it looking like a "budget" job. He was able to schedule the work within the narrow window between when I was planning to do extensive painting and when I planned to move in.
I had one other contractor come to my home that insisted that the only way to do anything that would increase my home's value would be to go with real hardwoods at around $9/sf installed. Mike offered laminates that look fantastic for $4.50/sf installed. This made it a project that I could afford.
There was the issue of removing the ceramic tile in the kitchen of my open-floorplan house and having a level surface between the kitchen and the main living area. Mike was nervous that this would turn out ok, and let me know his concerns in regard to the surface beneath the tile and their ability to get it all level in the end. This is one area where the other contractor said "No problem," making me worry if I was settling for inferior craftsmanship. In the end, it all appears to have been a non-issue, but if you think you'll have a tricky un-installation and you have other contractors coming to the house for other reasons, you may want to talk to Mike about things, first.
They sent two separate installation crews for the laminate and carpet installation. Each crew included two men that arrived on time, called and communicated directly with me, were respectful of the house and the few things within that needed to be moved (Mostly, the refrigerator), and in general did a great job.
The final product looks fantastic. I had a co-worker asking for their phone number before the project was even finished.
I had one other contractor come to my home that insisted that the only way to do anything that would increase my home's value would be to go with real hardwoods at around $9/sf installed. Mike offered laminates that look fantastic for $4.50/sf installed. This made it a project that I could afford.
There was the issue of removing the ceramic tile in the kitchen of my open-floorplan house and having a level surface between the kitchen and the main living area. Mike was nervous that this would turn out ok, and let me know his concerns in regard to the surface beneath the tile and their ability to get it all level in the end. This is one area where the other contractor said "No problem," making me worry if I was settling for inferior craftsmanship. In the end, it all appears to have been a non-issue, but if you think you'll have a tricky un-installation and you have other contractors coming to the house for other reasons, you may want to talk to Mike about things, first.
They sent two separate installation crews for the laminate and carpet installation. Each crew included two men that arrived on time, called and communicated directly with me, were respectful of the house and the few things within that needed to be moved (Mostly, the refrigerator), and in general did a great job.
The final product looks fantastic. I had a co-worker asking for their phone number before the project was even finished.
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
"I want to thank you for the business and taking the time to write a nice review and taking pictures of the end project. It was great working with you throughout the entire process. Thanks and have a Happy Holiday. Mike"
Heather K.
Dec 2011
Carolina In Home Flooring was great to work with. Mike and Martha are part of this. They are very personable and very attentive to your every need.
They came and did an estimate on the tear out and the putting in of the new bamboo hardwood floor. After we chose them to do the work, they helped us pick the exact kind of bamboo we wanted. They even dropped off samples at my work place to make it easy for me to choose. After we chose, we found out that the one we chose was not available anymore from the flooring manufacturer, but Martha told us that she could get something comparable at a lesser price. We went with this (she even dropped off another sample) and the entire project was done in a day and a half--just before Thanksgiving.
Their team of installers was very responsive, polite and efficient (even humorous!). After the project was completed, Martha brought us a floor cleaning and care kit.
We highly recommend Carolina In Home Flooring.
They came and did an estimate on the tear out and the putting in of the new bamboo hardwood floor. After we chose them to do the work, they helped us pick the exact kind of bamboo we wanted. They even dropped off samples at my work place to make it easy for me to choose. After we chose, we found out that the one we chose was not available anymore from the flooring manufacturer, but Martha told us that she could get something comparable at a lesser price. We went with this (she even dropped off another sample) and the entire project was done in a day and a half--just before Thanksgiving.
Their team of installers was very responsive, polite and efficient (even humorous!). After the project was completed, Martha brought us a floor cleaning and care kit.
We highly recommend Carolina In Home Flooring.
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
"Thanks for allowing us to do work for both of you and giving your house a entire new look with the installation of the Bamboo flooring. Thanks for all of the nice comments, I will pass them on to the crew. Thanks for taking the time and writing a review on Angieslist. We truly appreciate it. Mike and Martha"
Blake W.
Dec 2011
Mike Nelson and his crew did a terrific job on our new floors. Mike showed up on time to estimate the job and his price was competitive with 2 other bids. They started the job on time on a Monday morning and finished that afternoon. On Mike's advice we went with a pre-finished oak flooring and the results were outstanding. The dust was minimal and when Oscar and Sergio left, you could not tell that they had been there. The trim and doorways were finished properly, the joints were tight, and it ended up being the easiest remodeling project that we have ever done.
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
"Thanks for allowing us to renovate your master bedroom and study. Thanks for taking the time to write very nice comments about the business and the crew. I will pass on the good comments to the guys. Thanks for your business. Mike"
Al G.
Nov 2011
We called Carolina In Home Flooring for an estimate to install carpeting based upon all the positive reviews on Angie's List. Mike Nelson came to the house very sopn after contacting them with two Shaw carpet lines to review with various densities. He did a measurement of the house and we selected two carpet samples to quote. Mike responded with a quote very quickly. He provided one quote stating the two carpets were about the same price so he just offered a quote for the carpet with a 20 yr warranty and denser (higher face weight).
We shopped around and found a sample we liked at Home Depot made by Shaw (Martha Stewart line) as well . Mike was willing came back to the house with the sample of the carpet he had quoted to compare to our Home Depot samples. The primary difference between his sample and the Home Depot was the density. Mike stated the sample he had was 58 oz face weight. The Home Depot was somewhat denser. After looking at other carpeting and getting more quotes, we liked the Shaw brand and narrowed the choice between Carolina In Home Flooring and Home Depot.
I asked Mike if his quote had any applicable discounts. He submitted a new quote with a $200 Angie's list discount. We decided to go with Mike's offer given the personal service and product knowledge that Mike showed. The Home Depot quote was slightly more expensive although I did have to pay for the $35 fee to Home Depot for getting the carpet measured and not buying carpet.
We notified Mike, signed the quote, and sent the 50% down payment.The carpet was installed the following week at a time convenient to us. The carpet installation went very well. The three man crew arrived on time and stayed until they were done around 9:30pm rather than come back the next day. They were very professional, and industrious, and worked clean although they did leave some carpet staples in the driveway. Mike brought over the paid in full receipt and evaluated the installation.
After Mike left, we were looking at the invoice (a copy of what we had signed) we noticed that the carpet mentioned on the receipt did not seem right so we went back and looked at the original quote and it had changed since the first quote. We obviously missed this when he submitted the second quote. We went online to Shaw web site and discovered the carpet that was installed was a 51 oz carpet / 15 yr warranty compared to what had been originally been quoted in the first offer.
I contacted Mike and asked why the change and he said he installed what was on the quotation. I asked for clarification and he could not provide an answer except to apologize for the confusion. Our question to him was why would we change from the original carpet quoted (20 yr warranty, 58 oz face weight) especially after seeing the sample of the carpet for a less dense carpet with a 15 yr warranty. He just apologized for the confusion.
The carpeting is not sub-standard and the installation was excellent but it is not what was originally quoted and never had any question on what we did wanted. We are disappointed in not getting the carpet expected nor an explanation on why the substitution when the offer was updated.
We shopped around and found a sample we liked at Home Depot made by Shaw (Martha Stewart line) as well . Mike was willing came back to the house with the sample of the carpet he had quoted to compare to our Home Depot samples. The primary difference between his sample and the Home Depot was the density. Mike stated the sample he had was 58 oz face weight. The Home Depot was somewhat denser. After looking at other carpeting and getting more quotes, we liked the Shaw brand and narrowed the choice between Carolina In Home Flooring and Home Depot.
I asked Mike if his quote had any applicable discounts. He submitted a new quote with a $200 Angie's list discount. We decided to go with Mike's offer given the personal service and product knowledge that Mike showed. The Home Depot quote was slightly more expensive although I did have to pay for the $35 fee to Home Depot for getting the carpet measured and not buying carpet.
We notified Mike, signed the quote, and sent the 50% down payment.The carpet was installed the following week at a time convenient to us. The carpet installation went very well. The three man crew arrived on time and stayed until they were done around 9:30pm rather than come back the next day. They were very professional, and industrious, and worked clean although they did leave some carpet staples in the driveway. Mike brought over the paid in full receipt and evaluated the installation.
After Mike left, we were looking at the invoice (a copy of what we had signed) we noticed that the carpet mentioned on the receipt did not seem right so we went back and looked at the original quote and it had changed since the first quote. We obviously missed this when he submitted the second quote. We went online to Shaw web site and discovered the carpet that was installed was a 51 oz carpet / 15 yr warranty compared to what had been originally been quoted in the first offer.
I contacted Mike and asked why the change and he said he installed what was on the quotation. I asked for clarification and he could not provide an answer except to apologize for the confusion. Our question to him was why would we change from the original carpet quoted (20 yr warranty, 58 oz face weight) especially after seeing the sample of the carpet for a less dense carpet with a 15 yr warranty. He just apologized for the confusion.
The carpeting is not sub-standard and the installation was excellent but it is not what was originally quoted and never had any question on what we did wanted. We are disappointed in not getting the carpet expected nor an explanation on why the substitution when the offer was updated.
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
"Obviously there was a communication breakdown in this sale. Bottom line, I sold them a great product at a great price with great service. I apologize for any mis-communication. We run a very moral and ethical business and try to satisfy every customer. Thanks for your business Mike"
Andy F.
Nov 2011
Mike Nelson's crew did an outstanding job. I had previously refinished the floor in one room and they were able to make it look seamless. I inspected the corners and around the door jams and even under the stairs but could not detect any remaining old stain. I also looked for imperfections from the sanding but could not detect any. The workmen were punctual, very polite and completed the work ontime. I will use them again when it is time to do my first floor.
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
"Thanks for allowing Carolina In Home Flooring to do your refinishing. Thanks for writing a review and all the nice comments. I will pass the nice comments on to the crew. Thanks for your business Mike"
Chris P.
Nov 2011
We contacted Mike at Carolina in September about new carpet for the upstairs of our house. Mike came out to the house within a couple of day, with samples. He explained the options and the different grades of carpet. My wife and I ordered a few samples which we received within a few days. Once we made our choice on color and grade, we worked with Mike to schedule an install date. Mike's crew showed up on time and were very friendly, professional and obviously skilled at their work. We are very pleased with the quality of the carpet, the install job and the entire experience. Mike was great to work with!
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
"Thanks for doing business with Carolina In Home Flooring and writing a review on your experience with us. I will pass on the nice comments to the crew that did your installation. Thanks for your business Mike"
Kiran A.
Nov 2011
As a working professional, time is of great essence and staying home and waiting for vendors to show up is one of the most painful and unfortunately, the most common thing these days.
I contacted Mike from Carolina In home flooring and the very next morning we were talking as if we were great friends for years. Mike is extremely amicable and professional. He came on time and came well prepared with many samples for me to evaluate. Prices were great and understanding my rush, we set up a time the following week.
What makes a great company is not just the leader, but the people who work for him/her. Mike's folks were VERY thorough. They were so quick that I was able to go back to my work that afternoon instead of taking the day off!
We also got some media room carpet replaced the following week with Mike. Great people to work with. Highly recommended.
I contacted Mike from Carolina In home flooring and the very next morning we were talking as if we were great friends for years. Mike is extremely amicable and professional. He came on time and came well prepared with many samples for me to evaluate. Prices were great and understanding my rush, we set up a time the following week.
What makes a great company is not just the leader, but the people who work for him/her. Mike's folks were VERY thorough. They were so quick that I was able to go back to my work that afternoon instead of taking the day off!
We also got some media room carpet replaced the following week with Mike. Great people to work with. Highly recommended.
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
"Thanks for allowing Carolina In Home Flooring to install laminate flooring in your bonus room. I am sure it transformed that room into a great playroom. Thanks for all of the nice comments that you wrote on Angieslist, I will pass on the nice comments to the guys. Thanks for your business. Mike"
Ruchi G.
Nov 2011
Went very well. Oscar and Sergei showed up on time on Thursday. They dismantled all the furniture themselves (after we had removed picture frames etc.) and then moved the furniture as they went along installing the floor. They removed the carpet, installed the floor and then reassembled the furniture.
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
"Thanks for allowing us to do work in your home. I am glad you had a good experience with Carolina In Home Flooring. Thanks for taking the time to write a nice review, I will pass on the nice comments to the crew. Thanks for your business. Mike"
Linda N.
Nov 2011
We thought Mike was great. It is so overwhelming to go in a huge store and make a selection. Mike came to our house, asked us about our need and narrowed down our choices. We live in a 2000sf house that we are planning to stay in forever. So we wanted a high quality carpet but not necessarily the same thing you would put in a million dollar house. We are very happey with the option he gave us and we selected the higher grade of the three he offered. He also gave us guidance on the vinyl squares for the master, the runner and the laminate choice. The workers arrived at 8:30am and stayed until 7:30pm. We had two guys and they worked HARD! We got the little things out of the way and they moved the furniture. It was like a new house when they were done. Excellent Work!
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
"Thanks for allowing us to transform your home and simplifying the entire process from start to finish. I am glad you had a great experience with Carolina In Home Flooring. Thanks for all of your nice comments, I will pass them on to the crew that performed the work. Thanks for your business Mike"
Andrea W.
Nov 2011
I called and first spoke to Martha. I told her our situation and how it was time sensitive. She forwarded me directly to Mike who asked great questions and we scheduled a free estimate appointment for the next day. I actually found someone to do the floors the same day so I called back to cancel the appointment (which I really HATE doing). Martha was SO nice and told me she was just glad we got it worked out in the time we needed. I really appreciated their friendliness and not being like some other companies who get an attitude when you tell them you decided on another option. I will definitely call them in the future. Customer service is EVERYTHING! A+
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
"Thanks for taking the time and writing a review on your experience with Carolina In Home Flooring. We look forward to working with you in the future. Thanks again Mike and Martha"
Bryan G.
Nov 2011
Mike Nelson was very knowledgeable and professional -- and patient. We met with him on two separate occasions before we could agree on a replacement carpet. The installation took a little longer than we expected - the installers came in at 10 AM and didn't leave until nearly 9 PM. But, the final product was excellent.
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
"Thanks for your business and we appreciate your nice comments, I will pass them on to the crew. Thanks for your business. Mike"
Steve A.
Nov 2011
Mike and his team were excellent with service and follow up. The team handled furniture removal and replacement, floor repair and installation with professionalism , quality, courtesy and speed. I highly recommend Carolina In Home Flooring.
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
"Thanks for allowing us to perform the work at your home. I am glad that you enjoyed your experience with Carolina In Home Flooring. Thanks for writing a nice review and all of the nice comments, I will pass them on to the crews that performed the work on your home. Thanks for your business Mike"
Mary S.
Oct 2011
Mike presented himself professionally and seems like a nice guy and I'm sure he could do a good job.
His quote was low (by half) but that quote was not firm and included a T&M (time and material) clause. The actual cost of the job would not be known until he started the project. We choose someone that provided us a firm quote.
Low mark is only for not providing a firm quote.
His quote was low (by half) but that quote was not firm and included a T&M (time and material) clause. The actual cost of the job would not be known until he started the project. We choose someone that provided us a firm quote.
Low mark is only for not providing a firm quote.
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
"The reason I didn't give a firm quote is because there was extensive damage to the sub-floor where the front door had been leaking and the particle board was swelling. I knew that we wouldn't be able to determine how much water damage there was to the area until we removed the particle board. At that point I would of determined what repairs would have to be done and give the customer the amount. Most jobs I give a firm quote but in this case, it would be based on a time and material cost. I believe this was the best way to quote the job. We are a company that treats people very fairly and would of been fair on the pricing to do whatever repair that we needed to do to the sub-floor to make the job done right."
Donna K.
Oct 2011
Mike was very congenial and helpful in picking out the flooring to be installed. The workmen were punctual and finished the job in one day - from about 9:30 am to 5:30 pm. The room is approximately 23 x 15. All in all, a very satisfactory experience.
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
"Thanks for choosing Carolina In Home Flooring to install your flooring. I am glad you had a good experience. I will pass on to the crew the nice comments. Thanks for your business. Mike"
Patrick B.
Oct 2011
Mike was excellent to work with, accommodating our indecision on materials to be installed without question or complaint, offering advice where asked but never pressing us or trying to upsell. His work crews were always prompt, courteous, friendly, and professional; they took great care in moving our belongings around to perform the installations and cleaned up behind themselves like they weren't ever there when the project was completed. I've already recommended their services to several of my friends, and will not hesitate to continue to do so in the future.
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
"I want to thank you for choosing Carolina In Home Flooring. Thanks for allowing us to simplify the entire process on choosing your flooring products. We appreciate your great comments on Angieslist, I will pass it on to the crews that performed the work at your home. Thanks for your business Mike"
Suzanne S.
Sep 2011
I placed my initial call to Carolina In-Home Flooring in mid-August. I received a call back that same afternoon from Mike Nelson and set a time for him to come by and show us the products available. Mike showed up right on time and listened to what we wanted to do and then showed us all the products that would work for us as well as made other suggestions. Mike was extremely knowledgeable on all products that we asked about. There was no high pressure sales pitch and he listened to what we wanted. He measured the square footage and left promising to send a quote on the products we had selected. Our meeting was on a Friday and we had a quote before the weekend was over. After getting other bids and checking out numerous other products, we decided to go with Mike and Carolina In-Home Flooring. We not only preferred his product, but felt that we would have a positive working relationship. Mike was able to get us into his schedule right away. On the start day agreed upon, the 2 man crew showed up right on time and got straight to work. Oscar and his partner worked until around 7:30 pm or pretty much dusk for two days, with Oscar returning for a few hours on the third day to finish up. I was more than impressed with the work ethic and ability of the install crew. Oscar was able to work with me on several oddities that cropped up (not his fault, but my house's) to my extreme satisfaction. Mike checked in each afternoon after his crew left to see how things were going. After cleaning up over the following few days, I called Mike back to ask if Oscar could come by and fill a few spots. Oscar called before the end of the day and arranged to stop by the next day. He fixed all my issues and actually was patient enough to show me how to do it for the future. My experience with Mike Nelson and Oscar of Carolina In-Home Flooring was extremely positive. I will absolutely call them again for any flooring needs.
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
"I really appreciate the wonderful comments. It was a pleasure working with you and I'm glad you are happy with your new flooring. Oscar is a real gem! He loves to work and does an excellent job. Thanks for recognizing him. Enjoy the holidays!"
Elizabeth R.
Sep 2011
I chose this company based on Angie's List recommendations. I dealt with Mike, the owner, who responded quickly to set up an appointment. He did not pressure me, try to upsell me or pull any other kind of nonsense. He listened to what I wanted and brought the appropriate samples and explained them well. When I asked if he could come down on the price some, he worked with me and was quick about it. No long, drawn-out phone tag. He was clear about the whole process and the timeline for getting the carpet installed.
His two men showed up on job day and were quick (in a good way) and professional. Job done right, and they cleaned up after themselves and took away the old carpet. You get what you pay for and I would use them again.
His two men showed up on job day and were quick (in a good way) and professional. Job done right, and they cleaned up after themselves and took away the old carpet. You get what you pay for and I would use them again.
Response from CAROLINA IN HOME FLOORING & DESIGN CENTER
"Thank you for the nice comments, I will pass on the good comments on to the crew that performed the work. Thanks again for your business. Mike Owner"
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FAQ
CAROLINA IN HOME FLOORING & DESIGN CENTER is currently rated 4.9 overall out of 5.
CAROLINA IN HOME FLOORING & DESIGN CENTER accepts the following forms of payment: CreditCard
Yes, CAROLINA IN HOME FLOORING & DESIGN CENTER offers free project estimates.
No, CAROLINA IN HOME FLOORING & DESIGN CENTER does not offer eco-friendly accreditations.
No, CAROLINA IN HOME FLOORING & DESIGN CENTER does not offer a senior discount.
No, CAROLINA IN HOME FLOORING & DESIGN CENTER does not offer emergency services.
No, CAROLINA IN HOME FLOORING & DESIGN CENTER does not offer warranties.