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ATLANTIC COUNTERTOPS & ACCESSORIES
Laminate Countertops - Install, Laminate Countertops - Repair, Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Repair,
About us
We have been exceeding the needs of customers throughout North Carolina since 1992. With the ability to fabricate and install virtually any type of surface, Atlantic Countertops offers the most versatile countertop solutions in the marketplace. In the addition to our breadth of services and versatility, we proudly use only our own certified employees and equipment and NEVER use sub-contracted labor. This ensures superior craftmanship, service and professionalism on each and every job..
Business highlights
33 years of experience
Services we offer
CULTURED MARBLE, GRANITE & QUARTZ COUNTERTOPS. Solid Surface, Granite, LAMINATE, Natural Marble, Quartz Repair., SOLID SURFACE
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.45 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
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| 20% | ||
| 40% | ||
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Showing 1-5 of 5 reviews
Zachariaha H.
Jun 2023
Dirty, deceitful, and disrespectful liars. My father, grandmother, and I sat with one of their sales people and he promised that they would also install the new faucet along with installing the countertops and new sink. I clearly remember my Father asking this sales person three separate times during this conversation about the sink if they were actually going to install it and they said yes. This was a big reason we decided to spend money with them. Once the installers arrived they refused to do the promised work because they didn’t have plumbing insurance. We called and spoke to three different people at their company to either get the cost of the plumber covered because the salesman lied or to have it done. We were put through to the owner of the company who was extremely rude. Instead of providing great customer service, the rude and arrogant owner instead threatened to put a lien on the house if my father did not pay even though they did not do what was promised.
Response from ATLANTIC COUNTERTOPS & ACCESSORIES
"As I tried to explain on the phone, we are not licensed plumbers or electricians and therefore do not provide connection services. This is true for almost all countertop fabricators and installers. We installed the sink, in terms of adhering it to the countertop, but I apologize if you misunderstood that to mean plumbing work. We have been serving the local community for over 20 years and absolutely never promise plumbing. It is also clearly written right above the signature line on the order form you signed. Unfortunately, I had to call you after I was told you were being very aggressive over to phone to one of my employees and told us that you were not going to pay and that we should open up a lawsuit. At that point, placing a lien becomes the only option left for us. We are in the business of specializing in countertop fabrication and installation, which we provided, and thus expect to be paid for services rendered."
M M.
Feb 2013
On Nov. 21, 2012 a small amount of water was spilled on the seam of two sections. Swelling was immediate in spite of the water being wiped up immediatly because the seams were never sealed. Atlantic Countertops said they told us not to spill any water but neither my wife or I remember any such conversation. My memory may be questionable but there is no question of my wifes ability to recal the conversation if it had taken place. Does it seem strange to anyone that countertops installed in a kitchen would not be able to tolerate any moisture without swelling? Atlantic Countertops replaced the two sections at their cost. The installation crews for both installs were very personable and competent and completed the work in short time.
Ryan H.
Dec 2012
roger was great from start to finish. thanks atlantic!
Dyck D.
Mar 2009
This is a professional operation. Precision was great. Installation expertise and care was good. Company responsiveness to my changes was good. Cleaned up afterward was satisfactory.
Dyck D.
Sep 2008
It was a very good experience with them. They were very responsive and their prices were great considering the quality of their work. They were great at resolving problems.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
ATLANTIC COUNTERTOPS & ACCESSORIES is currently rated 3.4 overall out of 5.
ATLANTIC COUNTERTOPS & ACCESSORIES accepts the following forms of payment: CreditCard
Yes, ATLANTIC COUNTERTOPS & ACCESSORIES offers free project estimates.
No, ATLANTIC COUNTERTOPS & ACCESSORIES does not offer eco-friendly accreditations.
No, ATLANTIC COUNTERTOPS & ACCESSORIES does not offer a senior discount.
No, ATLANTIC COUNTERTOPS & ACCESSORIES does not offer emergency services.
No, ATLANTIC COUNTERTOPS & ACCESSORIES does not offer warranties.