D L WILLIAMS ELECTRIC

My new home's electric was fully completed at closing and up to code. I only noticed one small problem as I had a telephone wiring problem where a wire was connected wrong. I called the builder and they got it fixed right away. My builder paid them directly.

I was quite pleased with the work that was done. They rushed over to fix the problem and made sure to do it in a fair amount of time. The work was a small job in comparison to others I am sure but, they put forth the effort as if it was a large job. I would recommend them to anyone for they dedicated service of this company.

A REPRESENTATIVE (THE OWNER) WAS VERY PROMPT IN RETURNING MY CALL. WE SCHEDULED A DAY AND TIME FOR HIM TO COME AND GIVE ME AN ESTIMATE. ALTHOUGH HE WAS SCHEDULED TO COME FIRST THING IN THE MORNING, I WAITED MOST OF THE DAY FOR HIM, BUT HE NEVER SHOWED. HE FINALLY LEFT A MESSAGE EARLY THAT EVENING SAYING THAT HE WAS SO BUSY HE COMPLETELY FORGOT ABOUT ME! SINCE HE ADMITTED HE FORGOT ABOUT ME, I WOULD NEVER TRUST HIM TO COMPLETE MY JOB, SO I PROMPTLY FOUND ANOTHER ELECTRICIAN. APPROXIMATELY THREE WEEKS LATER, I RECEIVED A CALL FROM A TOTAL STRANGER SAYING THAT MR. WILLIAMS WAS SO BUSY HE REFERRED MY BUSINESS TO HIM! I AM ABSOLUTELY APPALLED THAT HE WOULD TAKE IT UPON HIMSELF TO REFER MY BUSINESS ELSEWHERE. ALSO, AS I EXPLAINED TO THE CALLER, IF I DID NOT TRUST MR. WILLIAMS TO DO THE JOB, WHY WOULD I TRUST SOMEONE HE WAS RECOMMENDING?

RETURNED CALLED PROMPTLY . CAME ON TIME AS ARRANGED. COURTEOUS AND PROFESSIONAL. WILL ALSO HAVE HIM DO ADDITIONAL WORK. NEED TO HAVE CEILING FANS INSTALLED.

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I RECEIVED SEVERAL BIDS WHICH TOOK AT LEAST 4 MONTHS TO RESEARCH. I WANTED TO BE SURE ABOUT THE COMPANY I WOULD USE TO DO THE LIGHTING SO THE WORK WOULD TURN OUT THE WAY I WANTED. I HAD THREE CRITERIA, THEY HAD TO BE OPEN MINDED TO MY IDEAS FOR LIGHTING SELECTION, I NEEDED A COMPANY THAT WOULD MAKE THE SYSTEMS I SUGGESTED WORK; MOST OF THE COMPANIES WANTED TO USE THE SYSTEMS THEY THOUGHT WOULD WORK THE BEST, AND THE COMPANY HAD TO WORK WITHIN MY BUDGET. THIS COMPANY MET ALL THREE CRITERIA. THEY SCHEDULED THEIR APPOINTMENTS AND SHOWED UP FOR THOSE. THEY GAVE A WRITTEN, ITEMIZED ESTIMATE. THEY ALSO LET ME SUPPLY MY OWN MATERIALS SO I WAS ABLE TO PURCHASE MATERIALS FOR THE BEST PRICE. THEY RAN INTO UNIQUE SITUATIONS BECAUSE OF THE STRUCTURE OF MY HOME. WHEN THEY NEEDED TO COME BACK FOR SMALL THINGS, THEY DID SO AT NO CHARGE. IT WAS ALL PART OF THE TOTAL COST. THEY COMMUNICATED WITH ME THROUGHOUT THE PROCESS. THE QUALITY OF THEIR WORK IS OVER WHAT I EXPECTED, BY A LONG SHOT.

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