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Precision Garage Door Service Charlotte
Garage Door Service, Door Service, Roofing,
About us
Precision Overhead Garage Door Service of Charlotte, NC is a locally owned and operated overhead garage door company that proudly offers both installation of new garage doors and comprehensive repair of all types of garage door problems. With a team of professional, certified technicians, we are able to assess garage door issues and provide repair and replacement services. If you have a repair emergency, we offer same day and 24-hour service appointments. To give you peace of mind, our Charlotte garage door company offers a Limited Lifetime Warranty on our services. ------------------------------Locally owned & operated. Additional phone - (704) 347-0300. Additional fax - (321) 225-3513. No extra charge for nights & weekends. Award winning.
Business highlights
Emergency services offered
24 years of experience
Services we offer
Garage door, opener sales, installation & repair. Steel Garage Doors, Composite Garage Doors, Wood Garage Doors, Ornamental Iron Doors, Vinyl Garage Doors, Estate Garage Doors, Carriage House, Traditional Garage Doors, Wind Loaded Doors, Insulated Garage Doors, Commercial Garage Doors
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 3
Assorted photos uploaded by Precision Garage Door Service Charlotte
Reviews
4.963 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 2% | ||
| 0% | ||
| 2% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 63 reviews
Tony S.
Jul 2024
Garage Door Service
Good service and professionalism
Response from Precision Garage Door Service Charlotte
"[Member Name Removed], Thank you so much for your positive feedback of your experience with Precision Garage Door. We appreciate the opportunity to have served you! Regards, Stephanie Thompson Precision Garage Door"
Jose T.
Feb 2022
Garage Door Service
Excellent. Walker Evans was very professional. He called to confirm my availability, arrived on time, evaluated the situation, and gave me several options to repair, all with detailed costs. He gave me a recommendation for a temporary fix and a whole budget to replace my aged doors, always explaining every detail. I truly recommend!
Response from Precision Garage Door Service Charlotte
"Hello [Member Name Removed], Thank you for the 5 star review! We appreciate you as a customer and we are happy that you are pleased with our technician. Best regards, Yani Yough Precision Garage Door"
Warren T.
Jan 2022
Garage Door Service
Very well. Spring broke on the Saturday afternoon before the recent ice storm in Charlotte. Called Precision the following Monday morning and they sent a repair person that same afternoon
Response from Precision Garage Door Service Charlotte
"Thank you so much for the 5 star review! We appreciate your business and we are happy that your are pleased with the service. Best regards, Yani Yough Precision Garage Door"
Mackie M.
Oct 2021
Garage Door Service
Will not call Precision again for anything. They installed a new garage door balanced not even with the home due to home leveling maybe a 1.5 inch uneven from left to right leaving a gap when fully closed. Precision would not level door with home. They left with door uneven needles to say that problem was fixed within a hour not by them. Upon further inspection of all the hardware screws and bolts I found several bolt not torqued. I had to tighten at least 5 to 6 bolts. Travel rail the garage door rolls on are not aligned correctly. While door is opening it would make a popping noise upon fully open position. During my observation I noticed the roller rods was causing the popping noise during opening from rails misalignment. That problem I had to fix also. Now my garage door operate and performs quietly like it should. I could care less about their stinking warranty let it be voided for repairing their mess. This is definitely a company I will never call or suggest to anyone ever again. It's a shame you have to check behind a company workmanship and cleanup their mess. Being in manufacturing you see a lot of shoddy workmanship, but from a company with this particular name I expected better results! What a insult to the word "Precision". Check behind them on everything if you ever use them. Or you will be calling them back for unnecessary repair that could have been avoided if done right the first time.
Rhonda M.
Sep 2021
Garage Door Service
Scott and Caleb were on time and professional. We were able to call and they were at our home within two (2) hours. They explained the issues and offered several options to address at different price points. We would definitely recommend this company to others.
Response from Precision Garage Door Service Charlotte
"Thank you so much for the excellent review! Our technicians will be so pleased to hear your positive feedback. Your business and kind words are so appreciated. Best Regards, Jenn Eustace, Precision Garage Door Service"
Dwight P.
Aug 2021
Garage Door Service
Very disappointed in them. It started out great BUT they would not match another company's quote. They are TOO EXPENSIVE. Their quote was $800 more than other quote. I don't think $800 is worth MORE warranty. I could get extra warranty for $200 through Allstate. Unless you want to pay MORE on their services, I can't recommend them.
Response from Precision Garage Door Service Charlotte
"Thank you for the feedback, Mr. [Member Name Removed]. I'm sorry to hear you are disappointed in the estimate we provided for your new garage door. Our goal is to offer you the best products we can at a competitive price. As I'm sure the estimator explained, we not only offer the lifetime warranty on parts, but we also upgrade those parts from manufacturer-grade to premium grade, so you get a better door system from the start. While that often precludes us from being able to price match, we find that customers appreciate the superior quality over the life span of the garage door. We sincerely appreciate the opportunity to provide you with a quote. If there's anything we can assist with in the future, please don't hesitate to contact us. Thank you! Michelle Moss, Precision Garage Door Service"
James S.
Dec 2020
Garage Door Service
Called Precision Door on a Saturday (late) afternoon regarding our remotes suddenly not working. Matt, who had been to our house before, came out 1.25 hrs later. Matt diagnosed the problem and fixed it in short order. He was/is courteous, straightforward, knowledgeable and professional (hard to improve in that). I was quoted their basic $65 services charge when I called and that is what I was charged. Their high ratings are earned.
Thomas C.
Dec 2020
Garage Door Service
Excellent service, Walker Evans was knowledgeable and extremely helpful. He was on time and did a nice neat install.
Jason H.
Nov 2020
Garage Door Service
Really good customer service from start to finish. Quickly responded to my inquiry and Willie was out next day to inspect the doors. He walked me through everything and gave me an honest assessment. Though he had a chance to upsell me a new motor, he fixed our aged one at a very fair price. We will definitely call Precision again when its time to replace.
DAMANI W.
Oct 2020
Garage Door Service
Went well. Tech made some useful recommendations. I replaced more than the broken spring. I did not do any comparison pricing so I don't know if I got a deal. No up-sale and I felt the need for the replacement parts were reasonable on this 15 year old system. Needed the work done quickly and it was.
Response from Precision Garage Door Service Charlotte
"Thank you for this review! It's great to hear that the technician was able to give you all the information you needed to make the right decision for your unique situation, and that the work was done quickly and to your satisfaction. We appreciate your business! Best regards, Michelle Moss, Precision Garage Door Service"
Ellen H.
Jun 2020
Garage Door Service
Will was super! He was knowledgeable, punctual, and very kind. The coupon on Angie's List plus the reasonable price for work put my cost at just $100l. Will definitely hire again for regular maintenance AND ER repairs. Thank you!
Response from Precision Garage Door Service Charlotte
"Fantastic! We're so glad you're pleased with Will's work and found him to be knowledgeable and prompt. We appreciate your business and look forward to assisting with any future garage door issues. Best regards, Michelle Moss, Precision Garage Door Service"
Paul M.
May 2020
Garage Door Service, Door Service
Technician Casey actually was running ahead and showed up early. I had a broken spring on one of two garage doors. Decided before he came that if he appeared competent I would have him overhaul both doors as they were the same age. He was expert at repairing the operating mechanism of the doors, so I had him do both. Very pleased and would highly recommend. Prompt and competent.
Response from Precision Garage Door Service Charlotte
"We can't thank you enough for this wonderful feedback and review of Casey's work. He is one of the best in the business and we are fortunate to have him on our team. Your business and recommendation are sincerely appreciated! Best regards, Michelle Moss, Precision Garage Door Service"
RICHARD K.
Oct 2019
Garage Door Service
The entire experience was outstanding! Casey took time to explain the current issues with my door, then went on to explain what to expect in the future. He offered a preventative maintenance quote, and again went over the top to explain how the maintenance would help me. Casey was fast, professional, and very knowledgeable. These are my new go-to guys for any garage door issues, and I HIGHLY RECOMMEND!
Josephine S.
Jun 2018
Garage Door Service
New door was swiftly installed with no muss or fuss. Huge improvement over old door.
Lori W.
Sep 2017
Garage Door Service
Repairman was extremely prompt and fixed the problem instantly, so it was very convenient.
Patricia M.
Jul 2017
Garage Door Service
We would highly recommend this company. They were efficient, professional, and extremely neat. The product is perfect!. It is amazingly quiet for a garage door!
J H.
Jul 2016
Garage Door Service
unknown
Rick H.
Jun 2016
Garage Door Service
Scott gave me the option of using a used part to save some money and explained the option of a new part. I was thankful for the offering but went with the new parts.
Robert H.
May 2016
Garage Door Service
unknown
Mary F.
May 2016
Garage Door Service
unknown
John K.
Apr 2016
Garage Door Service
Mark was punctual and professional in all his contact with me. The door is of good quality (much, much batter than what I had better). Mark and his son moved things from the garage to create his workspace and returned everything as it had been. The installation went very well. I'm very pleased with the door and dealing with Mark. I highly recommend him and would use his company again if needed.
Joe W.
Apr 2016
Garage Door Service, Door Service
unknown
PAUL M.
Mar 2016
Garage Door Service, Door Service
unknown
Ann S.
Mar 2016
Garage Door Service
unknown
SOUNDRA T.
Feb 2016
Garage Door Service
We originally had an appointment during snowmageddon. They were making service calls and he called me to let me know but since it was not emergent I opted to reschedule. So he called me back when he was able to get to his calendar. We set up an appointment on the following Tuesday. He arrived promptly. and Did exactly what I asked him to do.
Licensing
Insured
Licensed*
Trade License Number
RBS 51634
Trade License Locale
SC
Trade License Authority
South Carolina Residential Builders Commission
Trade License Expiration
06/30/2023
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Precision Garage Door Service Charlotte is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Precision Garage Door Service Charlotte accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, Precision Garage Door Service Charlotte offers free project estimates.
Yes, Precision Garage Door Service Charlotte offers eco-friendly accreditations.
Yes, Precision Garage Door Service Charlotte offers a 5% senior discount.
Yes, Precision Garage Door Service Charlotte offers emergency services.
Yes, Precision Garage Door Service Charlotte offers warranties.
Precision Garage Door Service Charlotte offers the following services: Garage door, opener sales, installation & repair. Steel Garage Doors, Composite Garage Doors, Wood Garage Doors, Ornamental Iron Doors, Vinyl Garage Doors, Estate Garage Doors, Carriage House, Traditional Garage Doors, Wind Loaded Doors, Insulated Garage Doors, Commercial Garage Doors