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Keyway Construction & Roofing

Roofing, Gutter Cleaning, Gutters,

About us

Keyway Construction & Roofing is an exterior renovation contractor with over 30,000 satisfied customers servicing the greater Charlotte market. We were Born To Renovate!!! Our goal is to exceed every homeowner's expectations on every project we complete. From initial contact to final inspection, we treat you and your home as our top priority. Keyway Construction & Roofing is family owned and operated since 1974. Payment upon completion. Additional DBA - BTR Roofing. Additional Service Areas: Stanly, Union & York Counties.

Business highlights

51 years of trusted experience

Services we offer

Roofing. Skylights. Gutter Repair, Replacement & Cleaning. Attic Insulation. Rotten Wood Repair – Window & Door Trim. Fascia. Soffit. Power Washing. Interior Repair. Molding. Door Repair. Decks. Screened-In Porches. Storage Shelving. Painting. Landscape Lighting. Windows – Vinyl, Wood, Composite & Clad. Siding – Vinyl, Fiber Cement & Wood.

Services we don't offer

Plumbing

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.6818 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
10%
3
5%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 676-700 of 818 reviews

Maria L.
11/2016
5.0
roofing
  + -1 more
Excellent service!
Description of Work: Repair roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Andrew P.
03/2016
5.0
gutter cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$111

Linda L.
03/2016
2.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro

SUSAN M.
02/2016
4.0
roofing
  + -1 more
unknown
Description of Work: BTR repaired flashing and siding on the homers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$275

Cindy P.
01/2016
5.0
roofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

norma R.
01/2016
4.0
gutter cleaning, roof cleaning
  + 0 more
unknown
Description of Work: The deal was $99 for gutter cleaning and roof debris removal.
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Carol D.
11/2015
5.0
roofing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$9,000

Ann H.
10/2015
5.0
gutter repair, roofing, siding
  + 1 more
unknown
Description of Work: They repaired a section of our gutter over our patio that had pulled away from house and was leaking and rotting the facia wood.. They came and gave an estimate, came later to do the work, and returned to repair section we overlooked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

william M.
10/2015
5.0
roofing
  + -1 more
unknown
Description of Work: installed a flat roof and did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

David H.
09/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Repaired water damage on two places on our roof eaves. Showed up on time, used the paint we gave them, and the results look great

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$875

ronald B.
08/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Replaced attic fan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Lauren H.
07/2015
5.0
roofing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karin K.
07/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Replaced hail damaged roof. Completed work in 2 days. Roof looks great. No leaks. No issues. 100% pleased. Great local roofing company with years of experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Mel B.
07/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Very professional and trustworthy company. I had to delay my project, but want to use BTR when i'm ready to resume.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

thomas W.
07/2015
2.0
handyman service, roofing, woodworking
  + 1 more
unknown
Description of Work: My entry way was to be repaired of rot. The wood work was OK but they could not find a trim piece that matched the original so we were left with a flat unfinished edge. The base of the work was not sealed to the brick so I needed to seal the joints myself and the seams that had been caulked were painted too soon and pilled up. When my wife told them it was not up to our standards it was shrugged off. I had a new company come fix the work.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Bruce R.
06/2015
5.0
gutter cleaning, gutter repair, roofing
  + 1 more
unknown
Description of Work: Repaired shingles on roof over my sunroom. Shingles had blown up in a wind/rain storm. Repair was made promptly, worker arrived on time, handled repair, cleaned up, and blew leaves and trash out of gutters. Very happy with the result.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Betsy Cadle D.
06/2015
4.0
woodworking
  + -1 more
......
Description of Work: ....

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$99

SUE G.
06/2015
1.0
roofing
  + -1 more
unknown
Description of Work: I did not use these guys...just did some inquiring and got an estimation. I thought the estimate was too high for just replacing a small set of steps for a an average sized deck. The money they wanted (around five hundred and some dollars), I felt it was best to take it and invest in having my entire deck redone which is what I did and I did not use them.
Rating CategoryRating out of 5

Response from Keyway Construction & Roofing
Than you for for contacting BTR Construction & Roofing for your free estimate. Unfortunately we were unable to meet your needs on the price to replace the stairs and hand rails on your deck. We believe an "F" grade is very inappropriate for a FREE estimate especially when it cost us a lot of money to provide it for you. Building stairs and hand rails on a deck is no simple task and our master carpenters complete each job in a timely and professional manor. They are paid competitively to other well established companies.

MARGUERITE B.
06/2003
4.0
roofing
  + -1 more
DID NOT RETURN PHONE CALLS. REPAIRED THE LEAK, BUT WON'T KNOW THE QUALITY UNTIL THE NEXT RAIN.
Description of Work: HOME WARRANTY WORK FOR A LEAKY ROOF. WORK PERFORMED ONE DAY AFTER THE ESTIMATE. SO FAR, SO GOOD. CLEANED UP EXTERIOR WORK AREA.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$500

DAVID J.
05/2003
5.0
roofing
  + -1 more
THEY WERE PROMPT, COURTEOUS, AND WOULD NOT ACCEPT ANY MONEY BECAUSE THEY DID NOT DO ANY WORK (EVEN THOUGH THEY SPENT ALMOST AN HOUR HERE TO DIAGNOSE THE PROBLEM). I WOULD HIGHLY RECOMMEND THEM.
Description of Work: I CONTACTED THEM TO GET AN ESTIMATE ON FIXING A LEAK IN THE ROOF. BY USING A GARDEN HOSE, THEY DETERMINED THAT THE ROOF WAS FINE, THE ACTUAL PROBLEM WAS A WINDOW ON THE SECOND FLOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PETER S.
03/2002
1.0
roofing
  + -1 more
WORKING WITH BTR HAS BEEN NOTHING SHORT OF A NIGHTMARE. THEY DID NOT REPLACE THE PLYWOOD ALTHOUGH I ASKED THEM TO, NOW WE ARE TOLD BY OUR GUTTER CLEANER THAT THE ROOF IS UNSAFE TO WALK ON AS IT IS VERY SOFT. THE ENTIRE ROOF LIKELY NEEDS TO BE REPLACED. BTR REFUSES TO RETURN MY PHONE CALLS OR LOOK AT THE PROBLEM. I HAVE BEEN CALLING THEM FOR WEEKS. IF YOU NEED A ROOF, AND WANT A WARRANTY, YOU WOULD BE WISE TO LOOK ELSEWHERE.
Description of Work: THEY REMOVED OUR OLD SHINGLES AND INSTALLED NEW SHINGLES. THEY DID NOT REPLACE VERY OLD PLYWOOD ALTHOUGH I ASKED THEM TO.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,000

Response from Keyway Construction & Roofing
BTR IS UNAWARE OF ANY EXISTING PROBLEMS OR PROBLEMS AT TIME WORK WAS BEING COMPLETED. HAD BTR BEEN AWARE OF ANY SUCH PROBLEMS ACTION WOULD HAVE BEEN TAKEN IMMEDIATELY. IF THERE ARE ANY CURRENT PROBLEMS BTR WISHES TO BE NOTIFIED SO WE CAN DO WHATEVER IS NECESSARY TO MAKE THE JOB RIGHT.

KATE K.
01/2002
5.0
roofing
  + -1 more
COMMUNICATION WAS NOT GOOD BETWEEN THE WORKERS , THE OFFICE, AND THE PERSON PRICING THE JOB.
Description of Work: NEW ROOF,RIDGE VENTS, SOFFIT VENTS, 2 VENTS TO BATHROOMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,500

STEVEN & SUSAN W.
10/2001
4.0
roofing
  + -1 more
WE WERE VERY DISAPPOINTED WITH THE LACK OF PROFESSIONALISM EXHIBITED BY THE SALESPERSON/FOREMAN, DENNIS BAKER AND ASTOUNDED AT HIS ABILITY TO TRIVIALIZE OUR MANY CONCERNS DURING AND AFTER THIS JOB. ALSO SIGNIFICANT WAS A PROFOUND LACK OF ENGLISH SPOKEN BY ANY/ALL OF THE CREW MEMBERS WHO PERFORMED THE LABOR, WHICH MADE IT EXTREMELY DIFFICULT TO COMMUNICATE CONCERNS. AFTER THE INITIAL WORK WAS COMPLETED, WE HAD TO HAVE THEM COME BACK OUT SEVERAL TIMES: TO PERFORM ADDITIONAL YARD CLEAN-UP.
Description of Work: WE HAD THE EXISTING SHINGLES, TAR PAPER, FLASHING AND DAMAGED DECKING REMOVED AND REPLACED WITH NEW MATERIALS (1X6 LUMBER, NEW TAR PAPER, FLASHING, PIPE COLLARS AND 20 YEAR SHINGLES).

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Frank F.
09/2001
5.0
roofing
  + -1 more
VERY PROFESSIONAL FROM ESTIMATE AND INITIAL MEETING TO COMMUNICATION DURING THE JOB. EXPERIENCED MANAGEMENT, HARD WORKING TEAM, VERY COURTEOUS.
Description of Work: COMPLETE REBUILD OF ROOF ON 2100 SQ. FT. LOG HOME; INCLUDING TEAR OFF DOWN TO CEILING DECKING. REBUILT DORMER FACADES, INSTALLED 72 4X8 INSUL-PANELS, REBUILT OVERHANGS, REPLACED SHEATHING AS NEEDED AND APPLIED ARCHITECTURAL SHINGLES. REMOVED AND RE-HUNG EXISTING CUSTOM GUTTER SYSTEM. COMPLETELY CLEANED UP AREA

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

WINSTON A.
08/2000
5.0
roofing
  + -1 more
INSURANCE COVERED COST. EXTREMELY COURTEOUS CREW. LEFT THE AREA SURROUND8NG HTE HOUSE "BETTER THAN THEY FOUND IT".
Description of Work: STRIPPED AND REPLACED SHINGLES IN ONE DAY. 2 HOURS FOLLOWING MORNING CLEANING UP.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

740 Stallings Rd, Matthews, NC 28104

http://keywayconstructionclt.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutter Cleaning,
Gutters,
Finished Carpentry and Woodworking,
Unfinished Carpentry,
Siding,
Roof Cleaning,
Insulation,
Windows,
Skylights,
Chimney Repair,
Decks and Porches

FAQ

Keyway Construction & Roofing is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Keyway Construction & Roofing accepts the following forms of payment: Check,MasterCard,Visa
Yes, Keyway Construction & Roofing offers free project estimates.
Yes, Keyway Construction & Roofing offers eco-friendly accreditations.
No, Keyway Construction & Roofing does not offer a senior discount.
No, Keyway Construction & Roofing does not offer emergency services.
Yes, Keyway Construction & Roofing offers warranties.
Keyway Construction & Roofing offers the following services: Roofing. Skylights. Gutter Repair, Replacement & Cleaning. Attic Insulation. Rotten Wood Repair – Window & Door Trim. Fascia. Soffit. Power Washing. Interior Repair. Molding. Door Repair. Decks. Screened-In Porches. Storage Shelving. Painting. Landscape Lighting. Windows – Vinyl, Wood, Composite & Clad. Siding – Vinyl, Fiber Cement & Wood.
Plumbing

Contact information

740 Stallings Rd, Matthews, NC 28104

http://keywayconstructionclt.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM