We were very disappointed with the customer service and being lied to about coming out for the appointment and ordering warranty replacement window.
Description of Work: Needed to get replacement sash for window under warranty and purchase some new windows. Showed for first appointment then after that didn't show up or call us back. We called office several times and was told someone would call us back....nope. Told us warranty window would be at office to pick up...another lie.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Jayne F.
12/2015
5.0
home improvement stores
 + -1 more
There is a sign in Womble's that says - If we don't have it, you probably don't need it. This is so true. Between their various stores, they are definitely the place to go in the Lillington area for home and building projects. We bought property in the area and they have provided all of our renovation supplies as well as technical assistance. Their recommendations for tradesmen have been spot-on. From the owner on down, everyone is committed to service.
Description of Work: Provided advice for projects, contacts for tradesmen, materials and supplies
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Service Categories
Hardware & Home Improvement Stores
FAQ
J E WOMBLE & SONS INC is currently rated 4.3 overall out of 5.
No, J E WOMBLE & SONS INC does not offer free project estimates.
No, J E WOMBLE & SONS INC does not offer eco-friendly accreditations.
No, J E WOMBLE & SONS INC does not offer a senior discount.
No, J E WOMBLE & SONS INC does not offer emergency services.
No, J E WOMBLE & SONS INC does not offer warranties.