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Bell's Appliance Service, Inc.

appliance repair, small appliance repair service

About us

Bell's Appliance Service, Inc., is a locally owned and operated company with years of industry experience. We value honesty and integrity, and stand behind our work. We provide superior installation or replacement services for standard appliances. We look forward to building long-term relationships with our clients and guarantee your satisfaction! Call us today to come out to your location.

Business highlights

11 years of trusted experience

Amenities

Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.6115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
12%
3
0%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.5
responsiveness
4.7
Showing 76-100 of 115 reviews

Carolyn K.
10/2019
4.5
The service man was awesome and very pleasant to deal with. He was communicative and he discussed different appliances and how they are rated. Good information to know. Very pleased with the person who scheduled the appointment, she was very pleasant and accommodating. Thanks Bells!!!! Will definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$139

Ariel T.
10/2019
5.0
We had Gabe come visit and he was FANTASTIC. Super kind, professional and personable. I highly recommend him and this company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$99

Claudia N.
10/2019
5.0
Tried very hard to fix the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda R.
07/2019
1.0
Bells appliance attempted to get my son to give up either my camera equipment and/or his $1K guitar as a result of the fact that I forgot to leave my card with my son, who received them at the house, as guarantee for payment. Upon my leaving work and getting my messages off of my phone, I immediately called them and paid the fee for repairs, except, they did not repair it and the machine still did not work when I finally arrived home. My son said the guy was fiddling with the washer and removed the part. The guy that asked for the guarantee until such time as the bill was paid, took pictures of a TV telling my son it was not valuable enough and it would have to be something we **Could not live without** and **More valuable** I complained to them, and they refunded me my money, but that was because we now know, even though they initially billed me for the work, the contractor went in and took the part out of the machine before leaving without my son being aware of that, which, essentially is a situation that I fell that renders fraud, where they took payment and the repair was not even done and/or had been undone! I would never hire and/or recommend this company, not even to my worst enemy. They are unprofessional, country redneck bumpkins who I feel would have removed my camera equipment and removed it from the house, and/or my sons guitar, and who knows what they would have done with it or when we would ever have got it back, and/or whether we would have got it back in the state it was taken in!? Just an FYI.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$243

Ben S.
05/2019
5.0
Very professional. They kept us informed each step of the repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

barbara a.
04/2019
5.0
Very easy to work with, prompt

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Judy H.
04/2019
5.0
Timely and effici3nt

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$129

George M.
03/2019
1.0
They have now made six service calls to repair a Jenn Air refrigerator. @ $100/call and the refrigerator is still not operating.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Will B.
03/2019
4.0
Tech was very nice. They were kinda pricey but did get my machine fixed in a timely manner. I would recommend them to anyone else.

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro

Judy H.
03/2019
5.0
This company was very quick to respond to my voicemail. They adapted to my schedule when making the service call. Thanaiel was on time and professional. He was able to tell me what was wrong with my dishwasher that another company failed to find. He installed the above the range microwave by himself, even with the prior microwave being installed incorrectly. I will recommend and use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$260

Shirley C.
02/2019
5.0
Were on time and fixed problem fast. Very friendly and courteous

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lori D.
02/2019
5.0
They gave me a time frame, called before arriving and fixed items in timely fashion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anna P.
01/2019
5.0
On time. Honest. Reasonable prices.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Grant S.
01/2019
5.0
Fast,simple and complete satisfaction

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sarah B.
01/2019
5.0
The tech was very helpful in explaining what was being done. He cleaned up area and placed things back as they originally were. Very easy to work with and very respectful. Will use this company again if needed.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$367

KELVIN G.
11/2018
4.5
Thank you

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$432

Anna F.
10/2018
5.0
No work was done as the part for my dryer was no longer available but they looked very hard for the part

Rating CategoryRating out of 5
quality
3.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Nancy C.
10/2018
5.0
No complaints at all. The tech showed up right on time, replaced a cracked line and was very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tom W.
10/2018
5.0
Tech was very professional, explained everything. Was prepared for the repair. Seemed a little expensive but I was very happy with the service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Ellen B.
08/2018
5.0
Felt they were honest with me and treated me fairly about my freezer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,900

Cheryl S.
02/2018
1.5
I scheduled an appointment for 3-4 PM, serviceman arrived at 6PM. I was told I would get an estimate on the repair as well as the cost of a new microwave installed. I only received the estimate of a repair and was unsuccessful in reaching anyone to discuss the cost of a replacement.

Rating CategoryRating out of 5
quality
2.5
value
2.0
responsiveness
1.5

$85

Richard J.
01/2018
4.5
Professional, Respectful, They work times to meet your schedule and call to let you know they are on the way and about the duration they should be there. Timely with repairs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephen S.
01/2018
5.0
Did a great job - gave us great advise

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,300

Contact information

15 Doris Avenue East, Jacksonville, NC 28540

http://bellsapplianceservice.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Bell's Appliance Service, Inc. accepts the following forms of payment: CreditCard
No, Bell's Appliance Service, Inc. does not offer free project estimates.
No, Bell's Appliance Service, Inc. does not offer eco-friendly accreditations.
No, Bell's Appliance Service, Inc. does not offer a senior discount.
No, Bell's Appliance Service, Inc. does not offer emergency services.
Yes, Bell's Appliance Service, Inc. offers warranties.

Contact information

15 Doris Avenue East, Jacksonville, NC 28540

http://bellsapplianceservice.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed