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Conley Construction Group LLC

Pool Sales Construction and Installation

About us

Welcome to Conley Custom Pools. We have 18 years of experience in the pool industry and we want anyone to be able to enjoy their own pool for a fraction of the cost. With a commitment to excellence, expect top-notch solutions, transparent communication, and dedication to exceeding your expectations. Choose Conley Custom Pools for quality, precision, and client satisfaction.

Business highlights

Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
CreditCard

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Kenneth M.
07/2024
1.0
swimming pools
  + -1 more
In April 2022, my wife paid Conley Construction a substantial $58,198 deposit as per a contract to build a house for my parents-in-law. The contract clearly outlined costs and plans in a statement of work. At the time, our land was in the process of being subdivided, a detail Conley was aware of and acknowledged that construction could not commence until subdivision was completed. In January 2023, after successfully completing the subdivision, we promptly notified Conley so construction could begin. However, by July 2023, no construction had started. Conley then informed us that the project would cost significantly more than initially estimated, presenting us with a choice to either accept the increased cost or cancel. We could not afford the escalated price, so regrettably, we chose to cancel the project. Following the cancellation, a mediation session in March 2024, mandated by our contract, aimed to agree on a refundable amount of our deposit. Despite this requirement, Conley refused to negotiate during mediation, resulting in its failure. During mediation Conley refused to return any amount of our deposit. As of today, Conley Construction has retained the full $58,198 deposit, despite failing to commence any construction or provide any starter materials. It's important to note that our contract did NOT specify the deposit as non-refundable, only as payment for starter materials. Based on our experience, I strongly advise against engaging in any business with Conley Construction. While we've had positive dealings with other contractors, dealing with Conley Construction has been a deeply disappointing and costly mistake. Please exercise caution and avoid falling victim to a similar situation.
Description of Work: Construct a house (there was no option to select that in the category drop down)

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$387,940

    Contact information

    Indian Trail, NC 28079


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool Sales Construction and Installation

    FAQ

    Conley Construction Group LLC is currently rated 1 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    Conley Construction Group LLC accepts the following forms of payment: Check,CreditCard
    Yes, Conley Construction Group LLC offers free project estimates.
    No, Conley Construction Group LLC does not offer eco-friendly accreditations.
    No, Conley Construction Group LLC does not offer a senior discount.
    No, Conley Construction Group LLC does not offer emergency services.
    Yes, Conley Construction Group LLC offers warranties.

    Contact information

    Indian Trail, NC 28079


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed