Water Heaters Expert

After 15 years, our water heater was slowly leaking--rust stains on the outside seams and a constantly damp floor underneath. Martin came to the house within hours after my call to him. He inspected carefully, and recommended replacing our heater and expansion tank with a similar model, in our case, a direct vent unit with 5-gallon expansion tank. He quoted a price that was very reasonable--and several hundred dollars less than a larger company in the area. We've been disappointed many times in the past with work done not by the person who bid the job, and not by employees, but by independent installation crews. So I asked Martin who would be doing the work. His quick response, "I will." Less than a week later, he arrived exactly at the agreed time. He removed the old heater and tank and took them away. He saved any usable parts for me, and installed a new heater and tank in about 4 hours. As we agreed, he replaced various fittings and connections that were corroded, worn, or simply misplaced in the piping system. Because I have mobility challenges, he also installed the expansion tank where I could reach it easily to monitor the pressure in the system. I appreciated this courtesy very much! Before leaving, he made sure the system was leak free and fully functioning. He set the system pressure, as well as the set point temp of the hot water--probably a little lower than most people might like, but still safe. And he left the place spotless! The bill was exactly as he estimated. I enjoyed meeting and talking with Martin--he has an easy way of explaining why he was recommending what he did. I was and am fully confident that he knew what needed doing. Nothing he recommended was unnecessary or 'padded.' Without hesitation, I will call on him again for any water heater or plumbing issues we have, whether for maintenance, repair, or new installation.

Our 23-yr-old water heater finally gave out on a Friday evening. We called for help on Saturday morning. Martin got right back to us and came out that afternoon. He explained our options for replacement, which were limited due to the location it had to fit. Installation went smoothly, everything was cleaned up and the old heater hauled away. He also alerted us to a different issue nearby that needs attention, which we appreciated since we almost never see that area in the crawl space. In short, Martin was knowledgeable and forthcoming and made sure we were informed. He was responsive, kept his word, and got it done quickly for us. Don't know how pricing compares, so can't speak to that, but the cost exactly matched his initial estimate, so no surprises there. We would definitely call him again.

Martin is fantastic! He responded quickly to my request for an estimate, and we had a new water heater by the end of that same day. I’ve never had a service expert spend so much time clearly explaining how things work, what was wrong, and what options we could consider for replacement. He’s also just a super pleasant person, which is always a bonus!

Very well. He explained the process and the reason why it needed to be cleaned and the schedule.

It was FANTAZBALLZ! Our unit started leaking on Saturday morning. We didn't notice until around noon. I put out the call to Angi right after that. Everyone else said it'd be Monday before they could come by. Martin called around 1:30 and had a new one (that I bought that day) and had it finished that evening. He even fixed it back to code from the previous replacement. All for less than I expected it would cost compared to the big companies. Absolutely contact him if/when you need him. Just appreciate that he may already be on a job, but if he's available, he'll take care of you!

Martin was excellent. He educated me in many ways. He replaced the hot water heater quite efficiently, cleaned up after himself. Explain why different things needed to be done such as replacing my pressure valve. I would definitely hire him again for any other plumbing needs.

Martin was professional, fair and efficient in his work. He explained what would be done, what to expect, and the length of time needed for each part. He was exemplary in his interaction with the senior adult, and did not take advantage of him. His pricing is fair and comparable to the major competitors. He was friendly and personable.

I contacted Martin to look at our old water heater for replacement. He reviewed the job, and provided a complete proposal for the needed work. He reviewed all the details. I found him to be very knowledgeable, thorough, and always on time for appointments. His proposal was competitive and his work was thorough. I would contact Martin for any plumbing needs.

Martin is extremely professional and performed an excellent job. I would definitely hire Water Heaters Expert again.

Very professional,

I highly recommend this company! Martin provided prompt and accurate communication, high quality work completed quickly, and a friendly professional attitude. I appreciate the expertise and clarity of explanations. I would absolutely hire them again!

On time, quick and friendly service. Very knowledgeable as they provided me training on my water heater as well as how to adjust/conserve water with my toilet while fixing it. I would definitely use them again.

Best water heater specialist in town! I can whole heartedly recommend Martin , hi did an excellent job at a fair price!

As soon as I made request for a plumber, he called me right away and he arrived promptly as expected. He's very professional and he finished the job quickly. I will recommend him to my friends and will definitely hire him again