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All Comfort Heating & Cooling

Heating and Air Conditioning, Home Warranties

About us

Our HVAC technicians understand when your heat or air conditioning isn’t working, you’re uncomfortable, and you want to get comfortable ASAP! That’s why we provide 24-hour service with an On Time Guarantee and no after hour service fee. Our technicians are trained to repair all brands and models heat pumps, gas systems and ductless mini splits. After diagnosis we provide an estimate before repairs are made and that is the price you pay at the end, there are no hidden charges for heating or a/c repair. When you call us you will speak with an All Comfort staff member, we never sub-contract our calls or our HVAC repairs. We look forward to providing you with Comfort any time day or night!

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Heating & air conditioning repair, preventative maintenance and installation. We repair and replace duct work in attics and crawl spaces. Duct less mini split heat pumps are a great option for converted garages and FROGs. We offer whole home dehumidifiers, humidifiers and indoor air quality products. For all of your Heating, Air Conditioning and Ventilation projects, All Comfort is the best choice for you!

Services we don't offer

Boiler repair. Geothermal repair.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.752 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
0%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 52 reviews

Margaret P.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
Alll went well.
Description of Work: Checked and cleaned three hvac systems

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from All Comfort Heating & Cooling
Thank you for taking the time to leave a review! We're happy to service your HVAC needs and look forward to working with you in the future!

Reggie S.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: All Comfort has worked on HVAC System for years. They do a great job & provide quality work. Would highly recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from All Comfort Heating & Cooling
Thank you for that awesome review! We appreciate you taking the time to leave a review on our Angie's List site. We look forward to taking care of you and your home's HVAC needs in the future!

Joanne J.
01/2016
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: "The work was done in 2014 but I feel compelled to share this because I actually used Angie's List to select this company when I was looking to solve my heating/cooling problem. | |We live in a 3 bedroom house with all the bedrooms on one floor plus a FROG which we use as a study. The master bedroom is located at one end of the house, the 2 Guest Bedrooms on the other end and the Family Room in the middle. Our problem was the FROG and Guest Rooms were getting heated or cooled much more than our Master Bedroom, which meant that in order for it to be a comfortable temperature in the Master Bedroom, the FROG and Guest Rooms would be either very hot or very cold. | |Before I agreed to let them do the work, I was assured that they would work with me until I was happy. What more could one ask for? ALL COMFORT put in a new York unit and zoned off the FROG. Before the installation, my husband said that we should have a 5 Ton unit installed because he wanted to be sure that it would be powerful enough to heat and cool the house but they insisted that we could only have a 4 Ton in our house. So we went ahead with their suggestion since they are supposed to be the experts after all. | |$10000 later, after the installation of a new unit and zoning of the FROG, the Guest Rooms are still the warmest and coolest parts of our house and our Master Bedroom NEVER gets warm or cool enough. I informed ALL COMFORT of this and they promptly came every time that I called, and gave me reasons such as there was too much humidity in the Master Bedroom, the house is very long, there are too many windows, the unit is too far away from the room... All these factors have not changed since the time the first survey was done and one would imagine would have been accounted for. Also, in summer our house does not get cooler that 78 F which is quite unbearable. According to the company, that's the best that the unit can do. When we asked how we can make it cooler, they suggested that we install a 5 Ton unit at the price of $11000! I cannot afford to spend $11000 this year after I just spent $10000 last year, so we have to use a window AC in the summer and a space heater in Master and bathroom in winter. I have actually had comments from friends visiting in summer that our house felt very hot, so now I don't have visitors or dinner parties mid summer because it might be too hot. | |I have to say that everyone that I have had contact with in the company has been very polite and friendly so it has been hard to write a negative review but at the end of the day, no matter how nice everyone is, I am still very disappointed with the end product."
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from All Comfort Heating & Cooling
Thank you for sharing your experience with your new York heat pump and zone system. We appreciate your kind words regarding your experience with our employees. We performed a load calculation and a block load on your property prior to providing an estimate to replace your existing 4 ton heat pump. Your home is designed for 4 tons, as a licensed HVAC contractor we cannot install systems that are too large for the home per North Carolina Mechanical Code. As for the ‘high’ humidity in your Master, the humidity level tested at 52% in your Master which was only 3% higher than the rooms located right at the air handler on the opposite side of your home. Your Master is roughly 50 foot away. The temperature difference in the heat of the summer (100+ degrees) was 1 - 1.5 degree (near the windows) in your Master. The 3% humidity and 1 degree difference is what you were feeling on those days. We offered to install an additional vent in the Master to provide additional cool air; we explained that this would also add more heat in the winter and you didn’t want that so you refused the vent. The only thing we could do for your great room was to suggest window coverings for your multitude of 10+ft Western facing windows to assist in blocking out some of the heat from the sunlight. Unfortunately heat pumps are not designed to keep a home at 68-70 degrees as you desired during days that are 100+ degrees. Heat pumps are not designed to handle a 30 to 35 degree cooling split. We understand your frustrations with this product. Again, we appreciate your kind words about your experiences with our company.

Jason K.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced a heat strip in the HVAC system. The HVAC system was under warranty so the heat strip was replaced at no charge. Service was excellent. Communication was mediocre. The day they discovered the problem they stated they would contact me by COB with an estimate and estimated repair date. I heard nothing until I called them several days later. Given the time of year and our mild climate this wasn't a big deal, but had there been a cold snap the delay could have resulted in me having a very uncomfortable and unhappy wife. That would have been problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Response from All Comfort Heating & Cooling
Thank you for for taking the time to leave an honest review, [Member Name Removed] We have spoken with your technician regarding labor warranties and he now has a better understanding of what is covered under different labor warranties. We sincerely apologize that we did not update you with an ETA of the part ordered. We will be implementing better communication skills in hopes to prevent future situations like this. Again, thank you for taking the time to leave a review on the services you received from All Comfort Heating & Cooling. We appreciate you entrusting our company to come into your home and restore relaxation.

Richard S E.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The All Comfort team came out to replace my entire system. After nearly 15 years of exposure to the salt air, the system was shot. Alan and his team are true professionals that care about the quality of their work. The crew was polite and courteous and very respectful of my home. They did a great job and had my system replaced in a day and I was back in the cool. This is great company with great employees that take pride in their work. I would highly recommend them. I'll be a customer for life!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,900

Response from All Comfort Heating & Cooling
[Member Name Removed] Thank you for taking the time to leave a review on the services you received from All Comfort Heating & Cooling! We appreciate you entrusting our company to come into your home and restore relaxation. We know that with the installation of your new system, you will be well taken care of for years & years to come. Thank you again for choosing All Comfort Heating & Cooling to service your HVAC needs!

mary D.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Eugenia I.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced heat pump. Very well. They left the place clean.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from All Comfort Heating & Cooling
[removed member name], Thank you for taking a moment to review the service you received from our company! We appreciate you entrusting us to replace your whole home heat pump and to install 2 new ductless-heat pump mini splits. This was a large job, but we were glad to be your choice when it came to restoring comfort to your home. We look forward to continuing to service your HVAC needs!

Jeffrey L.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amanda L.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Super
Description of Work: Replaced a capacitor. Added 2 lbs coolant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Tammy T.
08/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from All Comfort Heating & Cooling
[removed member name], We located a subcontracted home warranty file that matched your name from roughly 1.5 years ago, the zip codes do not match though. We would love to speak with you regarding your experience that resulted in an overall B rating. We strive to keep all of our clients completely pleased with our services. If we are in the fact company that serviced your HVAC needs recently at 28401 please do not hesitate to contact us regarding the situation you experienced. Thank you for submitted your review.

Ann T.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
They responded right away when we called, were very honest about what kind of system would be best for our needs, and did a quality job.
Description of Work: They installed a new Maytag heating and air conditioning system. They also service the units as necessary.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy G.
11/2013
2.0
heating & air conditioning/hvac
  + -1 more
I would never use them again. They made several mistakes with regards to the inspection of the work, and they tried to charge me again when the county inspector made them return to correct some issues.
Description of Work: They installed a new heating and air conditioning system.
Rating CategoryRating out of 5

Cynthia A.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
We have used All Comfort since we bought our home and we believe that keeping the equipment on a maintenance plan helps extend a systems life. All Comfort has been very good about keeping our systems up and running, always arrive when they say they will and follow-up on a repair when needed. They managed to finally solve a leak problem in one of our systems that had been troubling us since the system was installed (They did not install the system originally). I would highly recommend them.
Description of Work: We have a maintenance agreement with All Comfort and they perform inspection and maintenance of our 3 systems just prior to the heating and cooling seasons. They also deal with any repair issues we have with the systems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Susan C.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Incredible experience, would recommend.
Description of Work: Installation of new A/C unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Allyson H.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were on time, did not charge extra for weekend work, and were very quick in fixing the issue
Description of Work: Jason Reeves was super friendly and knowledgeable and very respectful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Debra F.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
this is such a wonderful company we just bought this house just under a year ago knowing the day was fast approaching that our two dinosaurs needed to be replaced, Allen ( owner ) was very informative, it did not take us very long to decide we wanted him and his team for the job. both units were installed in a very timely manner, very neat inside and outside of our home, answered any and all questions my husband and I would have, everyone on this job was very professional and friendly, i would recommend them to my family and friends without a second thought
Description of Work: had to replace both units, updating on existing duct work ( sealing )

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Kathleen M.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
All Comfort was referred to me by a friend who found them on Angie's list. I called for a service call at my new house. I wanted to make sure the unit was in good working order. Two guys arrived for service call, and I could tell by the look on their face they were not happy with what they saw. Net nut, the unit is 15 years old, and on the verge of rusting thru. We talked about what types of heat pumps were used in my type of home and what they recommended. As they didn't have a job for the next few days, they called to check on availability of the unit they needed for the size of my house and were back in two days. When they came in the house they were those little bootie things to keep my floor clean. I was impressed. They completed replacing the inside and outside unit in less than half a day. The new unit is so quiet, the only thing I hear is the woosh of the air going into the interior air returns!!! The next day the mechanical and electrical inspectors from the county came and gave me their seal of approval. Within the next week I got papers from All Comfort already filled out, indicating where I needed to sign, to apply for the Progress Energy rebate. They even included a stamped envelope for me to mail it. Now, that's classy. I highly recommend All Comfort!!
Description of Work: replace heat pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Eric H.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
Between Amanda in the office and Alan on the job, everything from inspection to repairs to submitting warranty claim was handled quickly and with little effort on my part. I can't see how this could have possibly gone better. This company instills confidence based on their performance.
Description of Work: Amount included semi-annual inspection, replacement of bad capacitor, discovery and replacement of leaking evaporator coil, and refrigerant. Except for semi-annual inspection and capacitor, this amount was all covered by home warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

R.Clark P.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
After we returned from a trip, both Air Conditioning units (1st and 2nd floors), were not cooling. After studying AC companies on Angie's list, we decided to call "All Comfort Heating and Cooling" in Hampstead, NC. We were very lucky that we selected them!!! We called them around noon on May 8th. Allen and trainee John arrived at 1:30 the same day. Since our AC units were 15 years old, we were afraid we would have to buy new units for around $6,000+. We discussed our options with Allen, who is a real professional. He earned our trust and we agreed to repair both units for a reasonable price of $915. We were cool in a few hours with both units putting out cold air, thanks to Allen and John. I would highly recommend this company to anyone!Clark PearsonWilmington,NC
Description of Work: Replaced bad Blower motor on upstairs unit. Replaced bad outdoor fan motor on downstairs unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$915

julia H.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
Alan is really good, and he is very honest, reliable, and quick to respond, and easy to get a hold of, and he is very professional, and he will do everything it takes to save the customer money, The cost was less than $500, we should have had the unit replaced, but he made it hang in there for us, as we did not have the funds to replace it at that time. Alan is a great guy, and I would trust him.
Description of Work: All Comfort Heating and Cooling, LLC takes care of heating and air conditioning at my place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stacie H.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
Their service went really well. They were quick and efficient. They made our system work better. The cost seemed reasonable. I would recommend them.
Description of Work: Our air conditioner went out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Halbert J.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
We will be using them. The quote was for $10000. We are still in the middle, but everything seemed to be good. We are pleased with the way they made their proposal. They seemed knowledgeable. We are looking for getting the whole thing completed. They seems very professional and knowledgeable in terms to what they are proposing. They are responsive. They are reasonably priced based on the other proposals we got.
Description of Work: All Comfort Heating and Cooling, LLC gave me an estimate to replace heating and air conditioning unit about a month ago.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan J.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
It was a fast response and the price saved me from having to get a replacement. A comparable replacement system would have cost me over $600. It's been going strong for the past year. They did a great job and were very professional.
Description of Work: Performed service on a AC/Heat all season window unit to resolve a cooling issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dan J.
02/2011
5.0
heating & air conditioning/hvac
  + -1 more
It was a fine experience with All Comfort Heating and Cooling LLC. There was nothing negative and everything went well. They were in & out and did the job well.
Description of Work: I used All Comfort Heating and Cooling LLC to service the dual cycle air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kim C.
05/2009
4.0
heating & air conditioning/hvac
  + -1 more
Came quickly and diagnosed problem. $70 service call fee, $25 / lb for "freon" and $120 for can of "sealant."
Description of Work: Repaired AC unit, Applied Freon + Sealant.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from All Comfort Heating & Cooling
We do understand this client will use us again which is wonderful. What this client did not state is that we performed a FREE freon leak test, detected the leak and repaired it the least expensive way possible.
    • 1
    • 2(current)
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Contact information

1017 Mallard Bay Rd, Hampstead, NC 28443

www.allcomfortnc.com

Service hours

Sunday:
8:00 AM - 2:00 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Licensed*

Trade License Number
FLD07-991201-642
Trade License Authority
Depart of Defense EPA

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Home Warranties

FAQ

All Comfort Heating & Cooling is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 2:00 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

All Comfort Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, All Comfort Heating & Cooling does not offer free project estimates.
Yes, All Comfort Heating & Cooling offers eco-friendly accreditations.
Yes, All Comfort Heating & Cooling offers a 10% senior discount.
Yes, All Comfort Heating & Cooling offers emergency services.
Yes, All Comfort Heating & Cooling offers warranties.
All Comfort Heating & Cooling offers the following services: Heating & air conditioning repair, preventative maintenance and installation. We repair and replace duct work in attics and crawl spaces. Duct less mini split heat pumps are a great option for converted garages and FROGs. We offer whole home dehumidifiers, humidifiers and indoor air quality products. For all of your Heating, Air Conditioning and Ventilation projects, All Comfort is the best choice for you!
Boiler repair. Geothermal repair.

Contact information

1017 Mallard Bay Rd, Hampstead, NC 28443

www.allcomfortnc.com

Service hours

Sunday:
8:00 AM - 2:00 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM