Hatfield Appliance Repair

4.9(
111
)

appliance repair, small appliance repair service

About us

Hatfield Appliance Repair is committed to excellence in every aspect of our business. Honesty, responsibility, and communication are necessary standards that you, the customer, deserve to receive when using us as your appliance repair specialist. Dwane Hatfield, owner and operator, is prepared to provide you with that level of service. Each job is approached with the customers best interest in mind. Dwane will do his best to present all the options available in solving your appliance issue so that you can make the best use of your time and money. We service most major brands of large appliances including clothes washers and dryers, refrigerators, dishwashers, ranges, cooktops, microwaves, and kitchen sink waste disposers. Call 336-263-0324 to talk to Dwane and find out how he can help you with your appliance problem.

Business highlights

13 years of trusted experience

Accepted payment methods

CreditCard

Reviews

4.9111 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
5.0
Write a review
Showing 51-75 of 111 reviews
sun K.
11/2019
5.0
Great repair and prompt service!
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Alyssa P.
11/2019
5.0
Dwayne was fantastic to work with! He was able to schedule me quickly and kept me posted on his arrival time that day. He assessed the problem and gave me a quick and fair quote on the solution. The next day, he came out and replaced the broken part and my fridge was as good as new. Dwayne was extremely friendly, professional, and honest. I would highly recommend him!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Pastor Russ S.
10/2019
5.0
no comment provided
Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Phil A.
10/2019
5.0
Dwayne is very courteous and professional. Definitely recommend.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
claire d.
10/2019
5.0
Thanks for A JOB WELL DONE
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$175
Betty W.
10/2019
5.0
Dwayne was very courteous, knowledgeable & professional. I would hire him again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kandice D.
10/2019
5.0
Dwayne Hatfield was a clean cut very nice gentleman and a real professional who I have already highly recommended to my friends and neighbors! He was on time, friendly, explained everything before he did the work, provided an estimate of what would need to be done and offered to meet my schedule, once approved- he showed what he did, cleaned up the work area and provided the bill. He even whistled while he worked! 😁Excellent experience and I would have him back again!
Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Shane P.
10/2019
5.0
On time and professional! We will be using him for all our appliances repairs!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
James G.
10/2019
5.0
Quick appt. Friendly and knowledgeable. Didn't waste time. Very reasonable cost. Thanks.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$200
Towanda B.
10/2019
5.0
The technician, Dwayne, was very honest about my washing machine and the need for me to get another washing machine. He did not gauge me by trying to do a repair when it made no sense. I recommend Hatfield appliance repair to everyone! What a breadth of fresh air!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jon G.
09/2019
5.0
Very prompt and reliable.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tanya P.
09/2019
5.0
Called on Friday and they were able to come on Saturday and fixed my plumbing for dishwasher. No more smell
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Linda M.
09/2019
5.0
Mr. Hatfield was very personable, and knowledgeable - I highly recommend him!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Karen P.
09/2019
5.0
Dwane Was very professional, timely . I would use him again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Angela T.
09/2019
5.0
understand my concern knowledgeable explained issue with my dishwasher before staring work fixed the problem quick and was gone.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
sumner c.
09/2019
4.5
Very knowledgeable
Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Jane P.
09/2019
5.0
Prompt attention to my need, prompt arrival at the designated hour. Friendly, informative. Patiently answered all of my questions.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sandra Y.
09/2019
5.0
Mr. Hatfield was very helpful in planning our repair. He was on time and worked very efficiently. I would definitely recommend Hatfield Appliance Repair.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sharon H.
09/2019
5.0
Great experience! Will use again!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Judi S.
09/2019
5.0
Duane was very professional - kept me updated throughout The process. Very thorough and friendly. Would definitely recommend.
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Richard L.
08/2019
5.0
Dwayne came quickly, fixed the issue with no mess. Very professional.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Katherine L.
08/2019
4.5
He was excellent, kind, friendly
Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5
Yes, I recommend this pro
$75

Contact information

2350 Ainsley Drive, Graham, NC 27253

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Hatfield Appliance Repair accepts the following forms of payment: CreditCard
No, Hatfield Appliance Repair does not offer free project estimates.
No, Hatfield Appliance Repair does not offer eco-friendly accreditations.
No, Hatfield Appliance Repair does not offer a senior discount.
No, Hatfield Appliance Repair does not offer emergency services.
No, Hatfield Appliance Repair does not offer warranties.

Contact information

2350 Ainsley Drive, Graham, NC 27253

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed