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Geek Squad - Best Buy

Computer Repair, Stereo and Home Theater System Service, Appliance Sale,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
33%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-6 of 6 reviews
Jill U.
Jan 2014
5.0
Handyman Service, Electrical
Yes, I recommend this pro
$270
They did a really good job.  They were superb and nice.  They were friendly and knowledgeable about the product.  Justin is my contact...he is very skilled and had a knock for customer service.  He gave me his cell phone number in case I have a trouble over the weekend...that was above and beyond the call of duty and I actually appreciated that.

JOSEPH C.
Dec 2009
1.0
Computer Repair, Stereo and Home Theater System Service + 1 more
$14
The whole experiance was a disaster. I while never shoh at best buy again.

JOHN M.
Aug 2009
5.0
Stereo and Home Theater System Service
Yes, I recommend this pro
$1,000
I shopped around their price was the best. They were professional, responsive and did an excellent work. The quality of their work was very good and I was satisfied with their service.

ROBERT L.
Oct 2007
2.0
Computer Repair
$100
The Geek Squad I found to be unreliable. They confused my problem - sent in my PC twice for warrenty covered repairs only to never fix it. They lost the charger to my backup drive.

CATHY E.
Oct 2006
5.0
Appliance Sale
Yes, I recommend this pro
$267
The guy who helped us was very nice, even while our two little kids were tearing up and down the aisles! We've always liked Best Buy, but this was by far the best buy we've ever gotten there.

Chris B.
Oct 2006
4.0
Stereo and Home Theater System Service
$400
Shop here for price only. You won't get much help beyond loading the box onto your cart. I often do my research here, at epinions.com and at consumer reports, so they don't require or request much info on electronics. They have a good selection, and generally, pretty low prices. Plan on getting a pretty high-pressure pitch for their added insurance. I suppose if you are buying the low-end electronics, or one that might break with use, like a camera, it would be a good deal, but with a Sony television (my last one went 18 years before it broke), I didn't appreciate the way they roll their eyes as you decline the offer.

Homeowner
Jun 2006
4.0
Computer Repair
Yes, I recommend this pro
$152
THE SERVICE THEIR IS PRETTY GOOD. THEY ARE GOOD AT EXPLAINING THINGS TO YOU IN A WAY THAT ANYONE CAN UNDERSTAND. THEY ARE FAIRLY QUICK ABOUT GETTING THE REPAIRS DONE. EVERYTHING HAS WORKED GREAT SINCE I LAST TOOK MY COMPUTER THERE.

MARGRET B.
Jun 2006
5.0
Computer Repair
Yes, I recommend this pro
$100
IT WAS NICE TO BE ABLE TO TAKE THE COMPUTER IN AND HAVE IT FIXED RIGHT AWAY. THEY ARE A FINE COMPANY WITH NICE AND COURTEOUS PEOPLE. THEY WERE ABLE TO FIX THE PROBLEMS WITH THE COMPUTER.

Chris H.
Jun 2006
4.0
Appliance Repair
Yes, I recommend this pro
$175
THEY DIDN'T HAVE ANY PROBLEMS REPAIRING THE WASHER. IT HAS BEEN RUNNING GREAT EVER SINCE IT GOT FIXED. IT TOOK THEM A LITTLE WHILE TO COME OUT TO THE HOUSE, BUT ONCE THEY DID, IT WAS GREAT.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 4.7 overall out of 5.

Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

No, Geek Squad - Best Buy does not offer free project estimates.

Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

No, Geek Squad - Best Buy does not offer a senior discount.

No, Geek Squad - Best Buy does not offer emergency services.

No, Geek Squad - Best Buy does not offer warranties.

Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.