DO NOT HIRE TOTAL CONSTRUCTION BY DALE LANDS. PERIOD. He will take your money and not even care. I am a single mom and as of today, my six-year-old son (who has autism, and stability is essential in his world) and I have so much work to yet be completed, we still can't really "live" in or call our house a home. As the result of a total loss electrical house fire in July 2011, I hired "Total Construction by Dale Lands" in September 2012 to completely take down and rebuild my home. Things started out great. Mr. Lands was extremely helpful plowing through the "red tape" of the insurance "game" with State Farm not wanting to pay out policy funds I was entitled to. I finally had some peace of mind and was so excited about moving forward. In December, however, everything drastically changed. Mr. Lands became distant. He became involved in another projects. Days went by then weeks and nothing was happening at my house. He assured me not to worry, it would be done by the end of February. I gave my first notice to vacate early from my May 15th lease from Abberly Apartments in White Oak Complex in Garner. It was nowhere near being completed. It was extended another 45 days. Meanwhile, I was paying BOTH my house payment AND rent. My lease expired and he basically "blackmailed me" for the remaining money, refusing to finish. You don't get rich from insurance proceeds, folks. It is to rebuild your home...your life. If he had completed my house on time, I would have had money in the bank and could be moving forward. All of the sudden, he had brand new company trucks with his name and logo on them, a professional website, LLC title, etc. It was like he woke up one morning and said, "I think I'll start an LLC today." EVERY person who has come into this house is absolutely disgusted with the quality of work desired and expected in a 3,500 square foot home. And there have been many. Here are some scary facts: HE DOES NOT PAY HIS SUBS. I had to pay two electric bills to Progress Energy which occurred during the construction phase from the temporary pole. The last time his "people" came, they did nothing but leave a 3'x3' open hole to the outside in my third floor closet. Yes, sheetrock pulled off and wide open. Almost every employee has a public FELONY record, including Mr. Lands. He uses many mixed aliases in the public records of Wake County. With the exception of his son, who is used to do his father's dirty work, I found EVERYONE's record. He had a man working on my job who served time for raping and murdering a girl about 20 years ago. He spread malicious rumors around town that I was "f<<<<<<" (his word, not mind) around with one of his disgusting cons. He also never referred to me as a "client" to others. It came back that he called me "the crazy f****** b****." If he had done his job correctly, I wouldn't have had to get vocal. Being nice got me real far. At least I didn't trash his reputation. If this truth trashes it, so be it. I wouldn't want my worst enemy to go through what my son and I have been through. He is incapable of telling the truth. He will promise you the world to your face and comes across very professional. Don't be fooled. Mr. Lands only cares about money. Personal property has also been stolen. A Bose system, ferns for front porch. I am asking for restitution for $575. This doesn't include personal property removed without my knowledge prior to building. Just a Few Things Wrong Right Now: Water under the house! MOLD? This house was not professionally cleaned prior to him accepting the last payment, which came from my ex-husband. Not me. Although it is MY house. Wires hanging two feet out in my so-called pantry. It's more like a utility closet. All rooms were supposed to have cable-ready outlets. Only two have them. His people have come several times and nothing is accomplished. One phone outlet I found does not work on third floor. I plugged the cord in and no connection. Yard full of glass, trash, nails, plastic, shingles, cigarettes, food and beverage containers, etc. Just doesn't care. Doors have cracks in them. Jet Garden Tub doesn't work in master bedroom. Surround in Tub does not go all the way around. It is made to fit a standard tub. Painted in flat, which you don't do in bathrooms. They are all done in flat. Semi-gloss is the way to go. Light fixtures are put up crooked, missing bulbs and two ceiling fan blades are put on backwards (two different colors). No convenient switches or outlets where I requested. No cable wires behind plates - 4 weeks living here and nothing done. TWC and me NOT happy. Cable drilled hole in my living floor to get us connected - on first floor only. The cheapest carpet and not what I picked out. Carpet coming loose on stairs and they are creaking as well as second floor creaking like a 50-year-old house. I had requested wooden steps with a carpet runner. Kitchen floor has bubbles in it. It has been redone twice already. Mr. Lands talked me into vinyl siding (I had hardy-plank) stating it would be "easier for me to maintain." There is a hole in it and it is bowing and separating terribly. I have since learned that this actually what was best for Mr. Lands' wallet, not me or my house. Vinyl is approximately 2/3 cheaper than hardy. The appliances are for a trailer/apartment and not what I picked out. I actually think they are used. No paperwork with them and they were not installed. I will be returning them to Lowe's. Hardwood floors were done three times and the last time they sanded they covered NOTHING. I have been wiping red dust off of my furniture and everything in this house. Still finding dust. AND breathing it. They still are NOT right. There were termites in this house. They did not spray, treat or inspect the house for termites. He told me "that's not his a problem. I should get a termite person out here." After the hardwood floor was supposedly finished in the downstairs half-bath, water leaked for who knows how long. The floors and moulding are completely ruined and need to be replaced. The garage...a whole other story. Not painted, no moulding. Mess. The master bedroom floor is actually sinking in spots. I used a level and could not believe how bad this room was finished. The outside water for hose attachment has leaked for months. I contacted my water company so I hopefully will not have to the pay the hundreds of dollars of wasted water. My lights flicker on the second floor when my heat pump comes on. Mr. Lands REFUSED to finish my house and deliberately withheld papers for inspections to pass until he received the last crumbs of the insurance claim from the bank (he had already been paid approximately $210,000.00 (according to the bank) leaving me and my son completely homeless for 25 days). I, as the home owner, had to retrieve the permit (pay $60) and jump through very unnecessary hoops just to get a temporary CO. Sheetrock tape shows at the entire ceiling of my kitchen. Was never sanded down and painted. Other areas of the house as well. Absolutely NO pride or attention to detail in his work. There is not ONE room in this house or wall on the outside, complete. I am going to publish this, but there is much, much more to the story. Want to hear more or see pics? Let me know! Latest Update: The last telephone call I received from him on Monday, June 17th, stated he was busy with "the girl I am seeing. She was just diagnosed with breast cancer." Ladies, I am the first to have compassion. However, this girl is very much married. I need my house completed. Let her husband (who obviously thinks she is just using this company for investment or home improvement work) take care of his wife, and please just finish my house. When you record this information on my answering machine and use it as an "excuse" to not finish my house, I have a real problem. I have called at least three times to schedule a walk-through with no call back and no appointment set. Legal Action should be pending. If something doesn't happen soon, it will be. Please share your thoughts. I wouldn't trust this company to cut my grass. Which they claim to do, but they certainly didn't cut my grass for me this year. My ex-husband and his wife and parents came out here and did some yard work for me, as I have my own personal health issues going on now and absolutely do not need this stress and inconvenience. Thank you so much for your time.
Total Construction by Dale Lands was hired to completely tear down and rebuild my three-story family home, restoring it to "its original condition or better" from fire and water damage due to an electrical house fire from July 2011.
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