No problems noted. Job was completed as planned. Fan works beautifully.
Description of Work: Replaced roof/attic fan that was defective.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Response from SCRO'S ROOFING COMPANY
Thank You for your kind words, we appreciate your business and look forward to serving all your future roofing needs. The Scro's Roofing Team
David V.
06/2012
5.0
roofing
 + -1 more
Everything was excellent! If you need roofing work, Don is the one to call.
Description of Work: Don Scro made a very thorough evaluation of my roof then made several repairs and fixes in a minimal amount of time. I was impressed with his willingness to make repairs as opposed to recommending a full roof replacement. I have already made plans to have Don inspect the roof at another home I own and will contact him in 5 years to recheck the roof he repaired for me already.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
Response from SCRO'S ROOFING COMPANY
Thank You for your kind words, we appreciate your business and look forward to serving all your future roofing needs. The Scro's Roofing Team
DAVID D D.
06/2012
5.0
roofing
 + -1 more
The entire experience went very well.
Description of Work: A tree limb fell onto my roof & left a hole about the size of a softball in the shingles and plywood underneath. The owner showed up on time ( a little early actually), gave me an estimate and because it was such a small job did the repair immediately. Very professional. I would certainly use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from SCRO'S ROOFING COMPANY
Thank You for your kind words, we appreciate your business and look forward to serving all your future roofing needs. The Scro's Roofing Team
Robert S.
05/2012
5.0
roofing
 + -1 more
The estimator arrived punctually and gathered all of his needed information. His interaction with me was both friendly and professional. I decided to go with another company because of the significant price difference in the estimates.
Description of Work: A professional written estimate was done for a new roof on my house.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
Response from SCRO'S ROOFING COMPANY
Thank You for Scro's Roofing we wish you all the best with your new roof.
Dale R.
02/2012
5.0
roofing
 + -1 more
It went very well. I called for an estimate and they came out promptly and gave us one. Then the work was scheduled and they completed it as they said they would. They even suggested pointers on how to fix and repair possible shingles that might break off in the future. Very pleased with their service and will use again in the future if needed.
Description of Work: Broken shingles and roof exhaust vent was replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from SCRO'S ROOFING COMPANY
Thank You for your kind words, we appreciate your business and look forward to serving all your future roofing needs. The Scro's Roofing Team
Ron B.
02/2012
5.0
roofing
 + -1 more
Adam came over and gave us the estimate. He said the entire flashing had to be removed and new flashing , sealer and shingles had to be installed around the chimney. After a few estimates we chose Scro's Roofing. Adam was curtious and very professional and did a great quality job. He even replaced some damaged wood at no extra charge. Now when it rains we don't have to get out the drip pans!I would definately use them again.
Description of Work: We had water leaking from the ceiling and from inside our chimney. We needed new flashing and shingles around our chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$525
Response from SCRO'S ROOFING COMPANY
Thank You for your kind words, we appreciate your business and look forward to serving all your future roofing needs. The Scro's Roofing Team
Jennifer P.
01/2012
5.0
roofing
 + -1 more
Very professional. Great service.
Description of Work: Shingle repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from SCRO'S ROOFING COMPANY
Thank You for your kind words, we appreciate your business and look forward to serving all your future roofing needs. The Scro's Roofing Team
Linda W.
12/2011
5.0
roofing
 + -1 more
He was on Angie's List. He had an A rating. He came out and he was excellent. I didn't need a roof. One of the seals around the pipe had cracked and that's why I had a leak. He fixed it. It was $195. I was content and then he left. He was great. He came when he said he would and he left in an hour. I was happy. I've had no leaks so far and I'm just hoping that that's the case. If not, I will call him back. He was very nice.
Description of Work: I used the services of Scro's Roofing Company in September. He fixed a leak for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Response from SCRO'S ROOFING COMPANY
Thank You for your kind words, we appreciate your business and look forward to serving all your future roofing needs. The Scro's Roofing Team
Neena F.
12/2011
5.0
roofing, contractors
 + 0 more
they came, gave estimate, we liked what they said they'd do, the repairman accidentally damaged some of the trim on a replacement window but they allowed us to call the company who installed that window, and deduct the cost of the repair from their estimate. plus , they overestimated the original cost, but reduced it when they were done. really honest and fair people. if we have another job that needs doing, they will get the first call.
Description of Work: repair hole in roof decking, and replace shingles, and a piece of siding on dormer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Response from SCRO'S ROOFING COMPANY
Thank You for your kind words, we appreciate your business and look forward to serving all your future roofing needs. The Scro's Roofing Team
christopher R.
11/2011
5.0
roofing
 + -1 more
One of the main reasons we went with Scro's was that the owner, Don, stays on-site at all of their jobs. Materials were delivered to the house the day before the job started so when the crew arrived, they had everything they needed to get to work. They did a great job cleaning up after they were done for the day. In the end, our final bill was several hundred dollars less than the estimate. We were so happy with our project that we recommended Scro's to a friend - who also had a great experience with them.
Description of Work: Remove old shingles, repair rotten sheeting, install drip edge where possible.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from SCRO'S ROOFING COMPANY
Thank You for your kind words, we appreciate your business and look forward to serving all your future roofing needs. The Scro's Roofing Team
Cheryl P.
09/2011
5.0
roofing
 + -1 more
If you want an excellent roof repair or replacement done by an honest, reputable company, Scro's Roofing is the company for you. Originally our insurance company only authorized replacement of half of our roof after damage caused by the April 16 tornado. Mr. Scro met with the adjustor and pointed out additional damage on the other half of our roof; the insurance company then authorized replacement of our entire roof less depreciation. Scro's pricing was competitive with other contractors. Their estimate outlines exactly what services will be provided with a list of all materials that will be used to complete the job. The crew is made up of American citizens . . . they are competent, courteous and work very hard to make sure nothing is damaged during shingle removal or replacement. Mr. Scro went above and beyond to make sure we were happy and satisfied with our new roof. The office personnel were very helpful emailing estimates, scheduling appointments and installation dates. We were very impressed with their dedication and professionalism.
Description of Work: Scro's Roofing Company removed all old roofing material and shingles and installed new underlayment, starter shingles, aluminum drip edge, ice and water shield, ridge vents and 30 year dimensional shingles. They gave us a brochure describing the different shingles that we could choose from. To help us select the correct shingle color for our home, Scro's provided a list of addresses where they had installed different color shingles . . . this was very helpful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from SCRO'S ROOFING COMPANY
Thank You for your kind words, we appreciate your business and look forward to serving all your future roofing needs. The Scro's Roofing Team
Dale R.
07/2011
5.0
roofing
 + -1 more
It went very well. I would recommend them to anyone.
Description of Work: We had approximately 30 shingle tabs and air vent damaged during recent tornado. SCRO's came out and provided an estimate along with 3 other companies. Their esitmate was in the middle and Adam's professionalism was excellent. He even offered suggestions on several repairs that we could make on our own. Work was completed when promised and to our satisfaction.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Response from SCRO'S ROOFING COMPANY
Thank You for your kind words, we appreciate your business and look forward to serving all your future roofing needs. The Scro's Roofing Team
Kevin S.
07/2011
5.0
roofing
 + -1 more
First off that fact that they called and showed up early already put them 2 steps ahead in my book. Tthe price was fair and I'm very happy with the small amount of work they did for me. I plan to call them again when I'm in the market for a new roof.
Description of Work: They replaced about 5 broken shingles on my roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from SCRO'S ROOFING COMPANY
Thank You for your kind words, we appreciate your business and look forward to serving all your future roofing needs. The Scro's Roofing Team
Charlynn W.
07/2011
1.0
roofing
 + -1 more
The roof was damaged by the tornado and the insurance adjustor had already told me the roof need to be replaced. Scro's Roofing was referred to me by another Angie's List company that was unable to do the work. Scro's Roofing was one of the companies I called for an estimated. Their employee showed up and told me that roof could be repaired and gave me an estimated that was twice the amount of another company that told me the roof could be repaired. I asked for a estimated to replace the roof. The employee told me he didn't do that and he would have someone else from the company contact me and give me an estimate for a roof replacement. I felt like he was in a hurry to move on. As of this date, I have not heard from anyone from Scro's Roofing.
Description of Work: No service was performed.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
Response from SCRO'S ROOFING COMPANY
7-2-11, Saturday. I spoke to the author of this report this morning to explain the mixup with her estimate and to talk about the details of her report. What I found is that we had a series of miscommuncations and lack of follow up on the part of different employees that caused the member's unfavorable impression of our company. When I looked back at phone logs, notes, and schedules, and after talking to her this morning, I found that the primary issues were (1) we prepared the estimate on 5/23 but never emailed it - instead we just filed it; (2) we misunderstood the homeowners original request and thought she wanted our evaluation of repair vs. replacement instead of just a replacement estimate; (3) scheduled our repair tech with too many appointments that day so that he didn't have enough time at her house to talk in detail about her roof. Overall, it seems that what could have gone wrong, did with this member! In June we began a new customer follow up process to get feedback on our quality and service. And we have changed the way we schedule our repair techs and estimators to allow them enough time for each appointment. Our goal is to avoid issues like this in the future and ensure we're making service and process adjustments as needed. Again, we're very sorry this happened, and it is definitely not the best representation of our standard service or quality. All of our employees take great pride in their work and in their service, and hopefully other reviews will confirm that we are a great company to work with!! Sincerely, Mary Scro, Owner
Cheryl P.
04/2011
5.0
roofing
 + -1 more
Technician was replacing a few shingles on my neighbor's roof. He agreed to replace a missing shingle on our rear roof and also inspected the rest of that roof. After loading his ladders and driving away, he noticed a missing shingle on our front roof. He came back, unloaded his ladders and replaced a missing shingle and did not charge us any additional fee. Very courteous and considerate. Outstanding service!
Description of Work: Replaced shingles missing after wind storm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from SCRO'S ROOFING COMPANY
Thank You for your kind words, we appreciate your business and look forward to serving all your future roofing needs. The Scro's Roofing Team
Ellen P.
03/2011
5.0
roofing, skylights
 + 0 more
Excellent to work with. Prompt, courteous
Description of Work: Installation of eight skylights
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from SCRO'S ROOFING COMPANY
Thank You for your kind words, we appreciate your business and look forward to serving all your future roofing needs. The Scro's Roofing Team
Paul H.
02/2011
5.0
roofing
 + -1 more
Communication was very good. When we decided to go with Scro's, Mary Scro gave us several addresses to check samples of their work and the colors we were considering. We did a tour on a Saturday afternoon, called back on Monday and the crew was out the following Monday. They finished early on Tuesday afternoon. For those wondering, the crew was all American workers. Very pleased overall with the work and process, would definitely recommend Scro's for anyone needing roof work.
Description of Work: Don Scro was one of 3 roofers we contacted from Angie's List to get an evaluation of a roof that recently developed a small leak. All agreed that it was time for a new roof (almost 19 years on a 20 year shingle) and estimates were given. Scro's was very competitive on price but much more professional than the lowest price which was only $300 lower. The 3rd was 50% higher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,800
Response from SCRO'S ROOFING COMPANY
Thank You for your kind words, we appreciate your business and look forward to serving all your future roofing needs. The Scro's Roofing Team
Howard W.
12/2010
5.0
roofing, contractors
 + 0 more
Job could not have gone better. As promised, they arrived about 7:00 AM and had the old roof removed before 8:00 AM, and the new roof was on before noon. They really knew their jobs, and did it with pride. After noon, they cleaned up everything very well, and the next day, the owner stopped by, checked the work and scanned yard for any remaining nails. he then came in to make sure I was satisfied before submitting the bill. I could not ask for more.
Description of Work: Company replaced old roof with new, top quality roof. Replaced several old sheets of plywood that got old and saggy. Can't recall exact charge, but it was almost 25% less than Lowes rates .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from SCRO'S ROOFING COMPANY
Thank You for your kind words, we appreciate your business and look forward to serving all your future roofing needs. The Scro's Roofing Team
Tiffany G.
10/2010
5.0
roofing
 + -1 more
Great! I needed a roof inspection ASAP for a home closing. They came and had the report to me in 1 day! It was exactly what I needed. They were professional and nice. I highly recommend.
Description of Work: Roof inspection & condition report.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59.99
Response from SCRO'S ROOFING COMPANY
Thank You for your kind words, we appreciate your business and look forward to serving all your future roofing needs. The Scro's Roofing Team
Howard W.
06/2010
5.0
chimney repair, roofing, contractors
 + 1 more
Job went great. We were warned that they started early to minimize chance of getting caught in rain or blazing 100 F Heat, and they started before 7:00 AM and were completed by 2:00PM. All work was excellent, and we have seen nothing to complain about. No leaks, no defects. OWNER came by after job and checked work site to insure all work was done correctly. I have recommended company to several neighbors, and they have been all been happy with the work. I was a bit worried about the Christian Mission Statement because some companies use religious comments to hide poor work. However, this company was very good
Description of Work: Complete re-roofing job for a 2000 sq ft house in Cary using top quality shingles. They indicated that a number of the plywood sheets had gotten weak, and were replaced. They also needed to fix a few areas with minor leaks, such as around the chimney. In spite of first class work, they had the lowest estimates of the "good" companies.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from SCRO'S ROOFING COMPANY
Thank You for your kind words, we appreciate your business and look forward to serving all your future roofing needs. The Scro's Roofing Team
Melinda R.
04/2010
5.0
roofing, skylights
 + 0 more
We did not choose this company, the people selling the house to us (they paid for most of the new roof) picked this company and we were very happy with them. SHowed up when they said that they would, charged what they said that they would. They explained everything to us as they did it and Mary was very helpful as well.
Description of Work: Replaced our roof and 2 skylights
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,500
Response from SCRO'S ROOFING COMPANY
Thank You for your kind words, we appreciate your business and look forward to serving all your future roofing needs. The Scro's Roofing Team
Ellen P.
04/2010
5.0
roofing, skylights
 + 0 more
We contacted multiple potential providers of roofing services and got quotes from four of them. This included a description of the approach and services the contractors would supply. After receiving proposals from each, we selected SCRO's Roofing. SCRO's prepared the necessary specifications, and ordered the custom built skylights. Upon arrival, they initiated the installation within one day and completed the job within 4 days. This was the best experience we have ever had with a building/repair contractor. They were friendly, helpful, punctual, and provided excellent craftsmanship. In this case there were no don'ts.
Description of Work: Diagnosed problems, selected vendor to provide 12 complete special order skykights (app. 4' x 8'), removed old skylights, and installed the new skylights. then cleaned area and removed debris.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,600
Response from SCRO'S ROOFING COMPANY
Thank You for your kind words, we appreciate your business and look forward to serving all your future roofing needs. The Scro's Roofing Team
Charles J.
03/2010
5.0
roofing
 + -1 more
We recently purchased a home built in the late 80's that still had its original roof and were negotiating with the sellers to pay part. Our realtor suggested Scro's Roofing for an estimate, which was $4850, while the sellers had someone else do an estimate, $3600. If that seems like a big difference, it only looked that way on paper. Scro's used a heavier felt paper, better flashings, included the ridge vent in the price, and charged a third of the price for dimensional shingles compared to the other contractor. Scro's also had a discount from Angie's List, and charged less for plywood to repair the roof where there was seepage. All the costs were up front, including taxes. Adding up everything for the other company came out to about the same. We also got great advice on color for the shingles, a change that made the house look much nicer. On the day of the job, Scro's showed up early with a full screw that nearly finished the job in one day, which was also in keeping with their time estimate. They came back the next morning to finish the attached room and clean up. We are very, very pleased with their work.
Description of Work: We had the roof replaced on a two-story house with attached room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from SCRO'S ROOFING COMPANY
Thank You for your kind words, we appreciate your business and look forward to serving all your future roofing needs. The Scro's Roofing Team
Kevin P.
01/2010
5.0
roofing
 + -1 more
He was just coming back from vacation and I had called him up and he ran by here right after vacation. Some of the flashing needed to be redone as it was an old flashing. He came back the very next day and brought everything he needed and took care of the problem immediately. He was awesome and was very responsive in getting back to me in a timely manner. He communicated well, was very professional and I never felt manipulated.
Description of Work: He repaired my roof as there was a leak in house near the vent and the kitchen leading up to the roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from SCRO'S ROOFING COMPANY
Thank You for your kind words, we appreciate your business and look forward to serving all your future roofing needs. The Scro's Roofing Team
Robert B.
01/2010
2.0
roofing
 + -1 more
Worker showed up on time, made a winning estimate of $350 and immediately performed the work. I went out to check with him as he was finishing and was told that "the roof is shot...you need a new roof". He also said that the shingles around the roof vents were to brittle to work with, so he could not install new collars and just "tarred" the cracked areas. He reduced the price on the spot to $250 as a result of not doing originally agreed upon work. My complaint to the company was that I should have been immediately informed of the condition of my roof and given options. The company said that I could deduct the $250 I was out- of-pocket from their bid on a new roof. Their bid on a new roof turned out to be the highest of the 3 bids I got on re-roofing, so I am out $250.
Description of Work: I had no roof leaks, but needed repair of shingles along the ridge of the roof that had been broken off by a tree limb. Also asked that new collars/seals be applied to "pipe vents" on the roof as a preventive measure.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$250
Response from SCRO'S ROOFING COMPANY
I talked to the customer after our repair tech had been to his house. He voiced concern that he was not given the option to replace shingles for a higher price or caulk/tar for the lesser price BEFORE the work was completed. We agreed that we should have done that and I apologized to him. Then he also stated that, given the option up front, he would have chosen what we did for the reduced price. Since we completed the work to repair the roof, we're not sure why the customer feels he is "out $250". Again, he indicated that he would have had us do the work anyway because it needed to be done. The customer did not voice that overall he was not satisfied with our service. But since I now see this report and we have a 100% satisfaction guarantee, we will be refunding him the $250.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Skylights,
Unfinished Carpentry,
Chimney Repair,
Gutters
FAQ
SCRO'S ROOFING COMPANY is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
SCRO'S ROOFING COMPANY accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, SCRO'S ROOFING COMPANY offers free project estimates.
Yes, SCRO'S ROOFING COMPANY offers eco-friendly accreditations.
No, SCRO'S ROOFING COMPANY does not offer a senior discount.
Yes, SCRO'S ROOFING COMPANY offers emergency services.
Yes, SCRO'S ROOFING COMPANY offers warranties.
SCRO'S ROOFING COMPANY offers the following services: RESIDENTIAL RE-ROOFING, ROOF REPAIRS, SKYLIGHT REPLACEMENT, NEW ROOF INSTALLATION.