Woodie's Auto Service and Repair Ctr

The work was completed on time; however elements of their pricing are shady: When I called first I was told that the fee to diagnose the problem would be $100 and that if I went ahead with the repair that I would get full credit for such fee. When I picked up the car no credit was given at first. When I reminded them about the phone conversation they claimed that they will only credit 50%. I was very surprised to find out later at home that the diagnostic fee was actually $150 and the credit was not 50% but $50. So I ended up paying $100 net for the diagnosis that took 30 minutes and that should have been free given their statements over the phone. The whole shop was pretty idle when I dropped off and picked up my car. They probably don't have many repeat customers. Wonder why?

unknown

It is the quality of work done and the convenance to my work.

It is convenient to go there. They are very friendly and they do an excellent job. I have confidence in them that I would get my car back. What they do not do well on is with their price. It is expensive and higher than other companies that offer the same services.

Woodie's went above and beyond- came to the house to jump a dead battery, then made sure my husband was able to drive the car to their shop to have work done. When one of the windshield wipers didn't work a few weeks later, they replaced it and were very professional about everything. Woodie's is always a pleasure to work with.

They were very nice, but I think they could have been more thorough. I asked them to do a full assessment and let me know what needed to be fixed. They told me that needed this to be done and I said I asked you to do a full assessment. Overall they are a great place, but I think they didn't really listen to what I asked them to do. I'm not going back there. They had the car for a full day. They do pick you up and drop you off. There's a lot of wonderful things about it, but I thought I was done getting my car fixed and then I found out that I wasn't.

I have gone to Woodies at least 4 or 5 times over the course of the last year, most recently for a 90,000 mile tune up. Usually though, I show up about 5 minutes before closing with some type of emergency! One time my hood wouldn't latch - another my window got stuck down when it was about to pour, etc. They are so nice and always find a way to work me in and take care of things right away. Not only that, but they will drop you off and pick you up so you can continue with your day. I have been amazed to finally find a well run business with true GOOD OLD FASHIONED SERVICE. Their prices are fair and they are always very polite and provide an estimate and a detailed explanation of what they think needs to be done. If you want to wait they also have a nice bright clean seating area with a large TV to wait in (not a grungy garage). Overall, this place is really a breath of fresh air in a world where customer service doesn't seem to mean as much as it used to. I would HIGHLY recommend Woodie's to anyone who needs car repair or tires.