Southern Moving
About us
10 employees. No subs. Charges by the hour plus the number of men. Travel charges are dependant on distance. Ask for details on service fees. Additional moving service area - Entire area except Chester County. Award winning. Additional DBA - Southern Moving Inc. Award winning.
Business highlights
Services we offer
Household moving, complete packing, long and short term climate controlled storage, packing supplies, post-move cleaning & box removal., rental truck loading and unloading
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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91% | ||
6% | ||
1% | ||
2% | ||
1% |
Sawyers was able to do the job the day that I called, which was great!
Tyrone and Adrian arrived with the treadmill at the time I was told. They did get the treadmill in the house, but were not able to get into the room I wanted it set up in. I do not consider this their fault. I knew there could probably be some issues, with the size of the treadmill and the size of my doorways.
They made an attempt at taking the treadmill apart to move it into the spot I wanted, but there was not a manual with the treadmill at that time, so we were unable to see how/what we could remove safely.
After working on this for well over an hour, I requested that they just put it back together and I chose another spot for it. They really did try to place it where I wanted.
The cost originally seemed a little high to just move one item 4 miles, but considering the amount of effort and trouble they had to go to, not really to bad on cost either.
On the day of the move, Southern showed up with their truck (but without the owner). Against my better judgement, I gave them the go ahead to load our funiture. I called the other mover and cancelled. I later agreed to pay the other mover a cancellation penalty of $200.
the move went smoothly except that one room (bedroom) was not moved. The workers thought I said it didn't have to be moved (the door was closed) when, in fact, I wanted to indicate that it was ready to be moved.
The final price was $350-$550 more than the quote, even though one bedroom wasn't moved. The owner said it was because it was an apartment (which he knew) and because some of the boxes weren't taped, which makes them hander to load and stack (the truck was far from full).
I complained about the price and the lack of follow up. I sent a proposal saying if he would reimburse me for the cancellation fee ($200), I would consider the other issues a lack of understanding and that they had been satisfied.
Again I received no reply
"Upon seeing this report I emailed and left messages with the customer & AL Complaint desk - informing them I was unaware of this outstanding issue. During the second move (for this customer) in less than a month, the floor was scratched. I contacted my woodworker immediately to repair the floor. Per the woodworker - he left multiple messages and was not able to get a response from the customer. 60+ days passed and I heard nothing from the customer. We will GLADLY have our woodworker repair the floor as soon as the customer contacts us. We also request payment of the outstanding bill. Randall York, President"
Licensing
State Contractor License Requirements
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