PIEDMONT APPLIANCE SERVICE

Excellent experience! Thank you-
After playing telephone tag we finally connected. Totally my fault, He never gave up trying to reach me. Which is awesome! We finally found a date that would work (within just a few days of my initial call) and he called me to confirm when he was coming. He got here right on time. Went straight into the kitchen and right to work, after a little while he found the problem, a piece of the plastic from the broken wheel assembly along with a few other wacky items managed to get in the disposal drain. Once he cleared that all out and put it all back together it was good as new. I can't thank him enough, I was set to go out an buy a new dishwasher and our is only a few years old.

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I really appreciate the fact that Glenn gave me all the facts. He checked on prices for the board and called me before just assuming I would repair or replace the dishwasher. He was prompt and scheduled with me and quickly made the repair.

Very punctual and professional  Responded immediately to say overbooked, but available at a later date. Dependable and very good work.  Would gladly use again.

He never performed service because he would not even call to discuss the issue.

Glenn arrived on time for our first appointment.  He listened to the awful noise our dryer was making and knew which part was needed.  He ordered the part and a few days later came back for a second appointment to install it.  He was efficient and knowledgeable.  All this and I was able to use the $10 Angie's List coupon to save some money!  I will definitely call him again if we need another appliance fixed.

I was very pleased with him. He was fantastic. He knew exactly what he's doing and is very knowledgable about his work. He was quick and thorough. He was a gentleman and very polite and came and looked at my oven and completed the task I asked. A few of my neighbors have used him before and I'm glad I did too. He was helpful in showing me how to take care of my control panel to make sure it does not malfunction again.

Glenn is thorough and knowledgeable. He was able to fix the problem without ordering expensive replacement parts. In my experience, other appliance repair services don't want to bother to take the time to figure out what the problem is-they just want to order new parts, some without even looking at the appliance first. I have used the ovens several times now and they work just the way they should. Glenn will be my go-to guy for appliance repair from now on.

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Glenn came out after calling ahead and checked our noisy dryer. He was on time and very knowledgeable. We also felt very comfortable having him in our home. He returned on the second trip with the necessary parts to repair the dryer. He repaired the appliance very quickly and it runs perfectly. The bill was VERY reasonable for two trips including parts. We will use Piedmont Appliance Service again and also recommend his services. Thanks Glenn

Glenn, was very professional and showed integrity by letting me know that my bocsh dw was probably on it's last legs and not really worth the cost of replacing the pump. Unlike a previous appliance company technician that quoted me an exorbitant amount of money to replace the broken part and then never got around to ordering the part. In the end I guess I'm glad he didn't because now I'm getting a new dish washer instead.

Did not work on Dacor.

Excellent.  I have never have any issues with my 9 year old Bosch front loading machine until it decided to stop spinning.  It is hard to find someone in Charlotte who works on Bosch machines.   However Glen at Piedmond does!  I called for an appointment and we worked out a mutually agreeable time.  He arrived on the early side of the scheduled two hour appointment window.  He went right to work and was able to fix the machine - removing a stuck penny from the drain - quickly.
He is professional, knowledable and easy to work with.  If I have a problem again, Glen will be my first call!

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I felt he was honest with me and not out to sell me something I didn't need.  Glenn was the one that did the work and he was efficient. My wife really liked and trusted him in our home since she was there during the appointment. She was satisfied with the service.

He went out of his way to anticipate the problem and order a part BEFORE arriving, so that my time away from work was not wasted. This was so appreciated. He was on time and professional. I would definitely call him again (he was the owner/operator).

Interesting to read the reviews here.  The company's responses here, when the grade is below A, are most informative and are consistent with what I experienced.  I called Glenn Sigmon, the owner, to inquire about replacing a broken water valve on my refrigerator. 
I gave him the model number and part number needed.  He said he had to look up the part number, but would be unable to do so until the next day, and it would be a few days until he had an opening in his schedule.  I told him I was looking to get the repair done asap. We agreed to discuss it the next day.
The next day he left a message saying he had ordered the part but could not schedule me for several days.  I called back and explained that I would have to use another service provider because I could not delay.  In the middle of my sentence, he interrupted, said "goodbye" and hung up the phone.
Mr Sigmon was uncommunicative on the first call, and expressed no interest in trying to accommodate my timing request.  And when I asked how long he expected this job to take, his response was, basically, "why are you bothering me with a question?"  On the second call, I think the discourtesy and unprofessionalism of hanging up on a potential customer speaks for itself.

It is a one-man operation. He was prompt in returning my call, came when he said he would, and did good work.

They were good, prompt, and responsible.  The price was reasonable.  He was also professional.

They were reasonably priced, they were prompt they were efficient and they were very professional.  It was a one man operation.