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Mediterranean Tile and Stone

Founded 2006 • With Angi since February 2012

4.0

(4) Verified Reviews

Business Details

Phone Number

Address

1820 South Blvd Ste 100

Charlotte, NC 28203

Description

Mediterranean Tile & Stone offers personalized, full-service design and customer service. Our showroom and design center provides guests with exceptional interior and architectural ideas, and presents customers with high-end design at an affordable price. Mediterranean Tile & Stone maintains a high-level of integrity, while meeting the demands of a fashionable, yet functional tile, as needed in today's market....

Verified Reviews

A few reviews for this pro...
5.0

06/09/2016


Mary T.

Description of Work
Excellent design for updating bathrooms. Great help in selecting materials and contracting the project. Easy to work with on a complex project.

Category masonry

5.0

05/11/2016


Jeff S.

Description of Work
.

Category masonry

5.0

02/10/2012


Michael C.

It took them 3-4 months. They started in October and it was for the entire bathroom. They did the flooring, vanities and installed bath tubs. The job went perfectly. We love the work and loved the result. They were awesome to work with. It was beautiful. They are from Turkey and we went with them because they really know how to put and design all this marble together. It is more of their culture. The fact that they were Mediterranean people they knew how to put this stuff together. It is just a great job. It was a higher priced marble but the price was worth it. I loved all of those guys. They were a smaller company and it took them a while. They have a crew or maybe 2 and they were smaller than other businesses so it took them a little longer but there was no problem and it was worth it in the end. I don’t have anything negative to say about them. I just loved their work. I really like them and I might use them for the kitchen next year.

Description of Work
I used the services of Mediterranean Tile and Stone to do the bathroom remodeling 2nd week of January.

Category flooring contractor, home remodeling

1.0

11/06/2010


Mike S.

This company is completely unprofessional. There was no project management. The designer lady who worked for them and who sold us the job, apparently quit the week after we gave the company our deposit. No one told us. She was supposed to be managing our project. The owner of the company, Sophia, never called us to update us to this change. It became our responsibility to call the store when their tilers were late, when they failed to show up for work, and when there were numerous problems (the wrong tile was laid, the tile was hung crooked, damaged cabinets, damaged baseboards, stained tile, tile scraps left on our yard, etc). The owners lied to us on NUMEROUS occassions about why their workers did not show up at the house, and about credit that was due to us (my husband ended up demo-ing the entire bathroom tub area and the shower because their workers didn't show up to do it). They lied about freight charges (they will tell you that they get their tile from Florida, which in reality, they get thier tile from a local tile distributor that is open to the public in Charlotte, called Turmar Natural Stone). In a nutshell, after entering the second month of renovations on a job that was told to us that would only take 10-12 days, we were beyond frustrated. The final straw came when their tilers came to grout the laid tile. The grout was applied improperly (too much water?) and resulted in a white discolored stain on the gout lines. We were furious. To make it worse, the company then wanted to blame the discoloration on the grout manufacturer (note, the very same grout from the same grout bag was also applied to the area around the bathtub the day before, and that grout color was fine). We realized that this was going to turn into a blame game and further delay the project. Ultimately, we no longer trusted these people, and we hired someone else to finish the job. MT never once apologized to any of the problems that we had with them or their workers. They made so many mistakes, and not ONCE did the owner, Sophia, call us to say she was sorry, or take responsibility for their actions/inaction. MT wanted the full balance for the job, and we refused to give this to them. We hired an attorney and they eventually settled for an amount that we agreed upon. BEWARE: stay away from these people. They will lie to you, and they will promise things that they don't deliver. If you are stupid enough to use them, get EVERYTHING in writing, including the FINISH DATE. We have numerous emails about our complaints to them, their responses, pictures of their work, etc. if anyone need verification of anything that we have stated. Good luck, and remember, ALWAYS GET REFERENCES before having people work on your property! We did not do this because the owner, Sophia, is an aquaintance of a friend of ours, and we trusted her.. Never again.

Description of Work
We contracted with MT (Mediterranean Tile and Stone) to remodel our master bathroom. We paid them a deposit in June 2010 for a job that was supposed to take 10-12 days, as promised to us by their "designer" who is no longer employed by them. As of August 6th, 2010 (2 months later) the job was still not complete and we were forced to hire an attorney to resolve the matter. The matter was resolved, in our favor, and we only had to pay them for what they did up until August 6th. We had someone else finish the job for us. MT was supposed to provide: project management; demolition of the bathroom floor; tiling and grouting of the floor, the shower and the walls around the tub; and installation of a new bathtub.

Category masonry

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    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, PayPal
    Senior Discount
    No
    Warranties
    Satisfaction

    Services Offered

    Residential and commercial remodel kitchen bathroom, tile, flooring & stone installation and architectural project.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Mediterranean Tile and Stone

    How is Mediterranean Tile and Stone overall rated?

    Mediterranean Tile and Stone is currently rated 4 overall out of 5.

    What days are Mediterranean Tile and Stone open?

    Mediterranean Tile and Stone is open:

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 10:00 AM - 5:00 PM

    What payment options does Mediterranean Tile and Stone provide

    Mediterranean Tile and Stone accepts the following forms of payment: Check, PayPal

    Does Mediterranean Tile and Stone offer free estimates?

    Yes, Mediterranean Tile and Stone offers free project estimates.

    Does Mediterranean Tile and Stone offer eco-friendly accreditations?

    Yes, Mediterranean Tile and Stone offers eco-friendly accreditations.

    Does Mediterranean Tile and Stone offer a senior discount?

    No, Mediterranean Tile and Stone does not offer a senior discount.

    Are warranties offered by Mediterranean Tile and Stone?

    No, Mediterranean Tile and Stone does not offer warranties.

    What services does Mediterranean Tile and Stone offer?

    Mediterranean Tile and Stone offers the following services: Residential and commercial remodel kitchen bathroom, tile, flooring & stone installation and architectural project.