Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Improved Outlook Inc

4.9(
135
)

Window Cleaning

About us

Improved Outlook has been a family owned and operated business for 30 years. Most of this time was in WI and in NY, but we have now relocated to Charlotte, and we bring our reputation and experience with us. We specialize in window cleaning, pressure-washing, gutter cleaning, and chandelier cleaning. As the business owner, I also do the work myself. This gives you peace of mind that you know exactly who is going to show up and be walking around your home all day. We love working in big, beautiful homes, and we cater to the customers that are looking for a reliable, trustworthy contractor whose focus is on doing the job the right way. We do not use poles and brushes to clean windows on houses, but take the time to use ladders and squeegees so that we can do a perfect job every time. Your satisfaction is our number one objective, and we are willing to do whatever it takes to leave you completely happy.

Business highlights

41 years of trusted experience
Family Owned & Operated

Services we offer

Residential Window Cleaning, Gutter Cleaning, Pressure-Washing, Chandelier/Light Fixture Cleaning, Commercial Window Cleaning, Hi-Rise Window Cleaning, & Snow Removal

Services we don't offer

Window Replacement

Amenities

Free Estimates
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9135 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
0%
1
1%
Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review
Showing 126-135 of 135 reviews
Pam B.
10/2020
5.0
window cleaning
  + -1 more
It went great, fair price, easy!
Description of Work: Cleaned windows
Rating CategoryRating out of 5
Yes, I recommend this pro
KC C.
05/2020
5.0
gutter cleaning
  + -1 more
Gutter cleaning
Description of Work: Awesome! Very responsive, professional and efficient. Would definitely hire again. KC
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Naomi C.
04/2014
5.0
window cleaning
  + -1 more
unknown
Description of Work: Prompt, careful, punctual and a lovely family business.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$312
Response from Improved Outlook Inc
Thank you for your positive comments. I'm very glad we could leave you with such a good impression of our business and quality of work.
Rick P.
05/2012
5.0
window cleaning
  + -1 more
unknown
Description of Work: Gabe was very accommodating with scheduling and his crew arrived promptly at the agreed time. the crew was professional, diligent and completed excellent work, even opening windows that had been painted shut. my gutters are spotless, just in time for crazy storms. highly recommend, I'll never wash my windows again.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Improved Outlook Inc
Thank you very much for your feedback. We are very glad to hear that the work was done so well and left you completely happy. In this business, you can either try to be the cheapest or you can try to be the best, and we always opt for the latter. Thanks again.
Jim & Kay S.
10/2011
5.0
pressure washing
  + -1 more
Would recommend them to others!
Description of Work: Washed windows & entire home inside & out.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Response from Improved Outlook Inc
Thankf for taking the time give us your feedback, and I hope we have a chance to work with you again next year.
Paula J.
09/2011
5.0
window cleaning
  + -1 more
On time, friendly, efficient.
Description of Work: Washed every windows !
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
Response from Improved Outlook Inc
Thanks for the opportunity to improve your outlook. You have a very unique house that required a lot of work, but the end result was definately worth it. Thanks again.
MARY & PHIL W.
02/2011
4.0
window cleaning
  + -1 more
They did a good job.
Description of Work: They cleaned the interior and exterior windows of my home.
Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Improved Outlook Inc
thank you for your feedback. I'm glad we did a good job that you were pleased with, and I hope we can work together again.
MARY E.
02/2011
5.0
pressure washing, window cleaning
  + 0 more
Went well. I was very satisfied.
Description of Work: Power washed vinyl siding on house. Washed storm windows inside and out including large storm window on picture window which takes two men to remove.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
Response from Improved Outlook Inc
Thank you Member for your feedback. It took a couple trips to get it all done in a very busy time of year, but we wanted to make sure it all got done right, and it sounds like it did. hopefully we'll see you agaim soon.
JOSE F.
06/2009
5.0
window cleaning
  + -1 more
The principal, Gabe, visited the house, listened to our needs and offered an estimate and a job date. He then returned on the stated date to begin the work and brought an able crew along to complete the job. He itemized each service fee and presented no hidden or unexpected charges. He also provided an overveiew of what the work would entail, so we knew what to expect while the crew was on the job. Each member of the three-man team (including Gabe, who worked on and oversaw the project) was courteous, respectful, thorough and effective. They finished the job conscientiously and in a reasonable amount of time, and cleaned up well. This is the third window service we have used in the past 4 1/2 years (at least one that is listed on Angie's List) and we will definitely continue to call on Improved Outlook over the others for the long term. We highly recommend the company.
Description of Work: The Improved Outlook team performed a number of services: They removed and disposed of unwanted awnings and their hardware from the front facade of the house. They also power-washed a stone seating wall and a second stone wall across the front of the house. Finally, they washed the interior and exterior windows and replaced storm windows with screens where needed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Improved Outlook Inc
Thank you very much for your detailed report. I'm glad we could help you with your unique needs in such a satisfactory way, and I look forward to seeing your family again next year. AND THE LUNCH WAS GREAT!
JILL B.
02/2009
5.0
window cleaning
  + -1 more
Excellent job - quick, easy, non-intrusive.
Description of Work: Washed windows both inside and outside.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from Improved Outlook Inc
THANK YOU FOR YOUR REFERRAL. I ALWAYS ENJOY HEARING GREAT REVIEWS OF OUR WORK, AND I HOPE WE WILL WORK TOGETHER AGAIN SOON.

Contact information

6701 Pine Lake Ln, Charlotte, NC 28227

https://www.improvedoutlookinc.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM

Licensing

Insured
No License Required for Trade
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Window Cleaning

FAQ

Improved Outlook Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Improved Outlook Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Improved Outlook Inc offers free project estimates.
Yes, Improved Outlook Inc offers eco-friendly accreditations.
No, Improved Outlook Inc does not offer a senior discount.
No, Improved Outlook Inc does not offer emergency services.
No, Improved Outlook Inc does not offer warranties.
Improved Outlook Inc offers the following services: Residential Window Cleaning, Gutter Cleaning, Pressure-Washing, Chandelier/Light Fixture Cleaning, Commercial Window Cleaning, Hi-Rise Window Cleaning, & Snow Removal
Window Replacement

Contact information

6701 Pine Lake Ln, Charlotte, NC 28227

https://www.improvedoutlookinc.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM