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Approved Pro
Approved Pro

Horne Heating and Air Conditioning

Heating and Air Conditioning Service, Water Heater Service, Dryer Vent Cleaning,

About us

As a family-owned and operated company, our mission is to provide a dedicated and motivated team that consistently delivers top-notch quality, value, and comfort, ensuring 100% customer satisfaction. Your comfort is our business! To better serve you, we maintain convenient operating hours from 7:00 am to 7:00 pm, Monday through Friday, and Saturday and Sunday customer service available 8:00 am to 6:00 pm. Our fleet is equipped with GPS navigation and tracking to ensure prompt and efficient service, while our installation vehicles are fully self-sufficient, prioritizing your privacy as a home or business owner. At our core, we take pride in our meticulous attention to detail. Our skilled technicians leverage mobile technology to swiftly and effectively process work orders and client information. Our comprehensive services encompass HVAC, Electrical, Home Automation, and Safety Devices, which include Drain Safety Devices, Carbon Monoxide Detectors, and Surge Protectors for HVAC Equipment. Additionally, we offer expertise in Water Heaters (both Tankless and Traditional), Exhaust Fans, Insulation, Pool Heaters, Wine Units, Boilers, Generators, Ductwork, and Zoning. Your satisfaction remains our ultimate goal.

Business highlights

Se habla espanol
Family owned & operated
Emergency services offered
42 years of experience

Services we offer

Heating, Air Conditioning, Ventilation, Plumbing, Electrical and Water Heaters

Services we don't offer

Duct Cleaning

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • Financing Available
  • Check
  • CreditCard
Reviews
4.81,276 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
2%
2
1%
1
2%

Filter reviews by service

Showing 226-250 of 1276 reviews
Troy C.
Jul 2016
5.0
Heating and Air Conditioning Service, Electrical Service
Yes, I recommend this pro
$4,200
unknown
Response from Horne Heating and Air Conditioning
"Thanks for the opportunity to improve your home's comfort and efficiency, and for the nice review shared on Angie's List upon our completion of the project. Our team hopes to be your provider of choice for many years to come. Thank you again for the positive review. Thanks for your business! Chris Horne"

Mike S.
Jun 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
unknown
Response from Horne Heating and Air Conditioning
"Thank you for the overall "A" grade and for putting your trust in Horne Heating and Air Conditioning. Thanks for your business! Chris Horne"

Danielle A.
Jun 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$259
Bryan came out and was very through and explained exactly what he was doing so that I could understand. He replaced our capacitor and solved our cooling issue. The whole experience was very professional and expedient. I will hire them again.
Response from Horne Heating and Air Conditioning
"Our team really appreciates the kind words shared on Angie's List, and we are pleased to know Bryan did such a professional and expedient job for you. Thank you for making Horne Heating and Air Conditioning your service provider of choice. Thanks for your business! Chris Horne"

James B.
Jun 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
unknown
Response from Horne Heating and Air Conditioning
"Thanks very much for the overall "A" review posted on Angie's List. We appreciate the opportunity to be of service and look forward to being your first call in the future. Thanks for your business! Chris Horne"

John C.
Jun 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$259
Jason Payseur was knowledgeable, professional and efficient.  On Wednesday, my neighbor told me he had just his entire upstairs AC system replaced.  When my upstairs AC went out on Thursday evening, I was prepared for the worst.  I did a search on Angie's List and gave Horne HVAC a call.  On Friday late afternoon I had cold air again for less than 300 dollars - money well spent.  Thank you.
Response from Horne Heating and Air Conditioning
"Our team truly appreciates the great feedback shared on Angie's List, and we will certainly celebrate with our colleague Jason Payseur! Thanks very much for the review highlighting the professional and efficient manner in which your services were handled. We hope to keep you comfortable for many years to come. Thanks for your business! Chris Horne"

Amy M.
Jun 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$700
unknown
Response from Horne Heating and Air Conditioning
"Thank you for the opportunity to perform your seasonal maintenance, and thanks too for the overall "A" review left on Angie's List. We appreciate the feedback! Thanks for your business! Chris Horne"

Joseph J.
Jun 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$386
The visit went well.  Jeff determined that the moister sensor had shut the system down due to a small amount of condensation that accumulated in the pan of the upstairs unit.  This condition was caused by low coolant which caused condensation to freeze on the coils and then melt.  Jeff was knowledgeable about what needed to be done to resolve the issue.  He added coolant to bring the system back to within manufacturer's specifications, dried and reinstalled the moister sensor, and cleared a blockage in the drain line.  The system has performed well since the repairs were made.  Great Job!
Response from Horne Heating and Air Conditioning
"Thank you for the "great" review on Angie's List. It is nice to read about our team members taking great care of our valued clients, and we have been able to give Jeff an "atta-boy" based on this feedback. Thanks for making Horne Heating and Air Conditioning your provider of choice. Thanks for your business! Chris Horne"

Tamara L.
Jun 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
.
Response from Horne Heating and Air Conditioning
"Thank you for the great, overall "A" review shared on Angie's List. We appreciate the high marks for our service and look forward to exceeding expectations in the future. Thanks for your business! Chris Horne"

Stephen L.
Jun 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$29
unknown
Response from Horne Heating and Air Conditioning
"Thank you for the comments on our professional service! We're glad to know our recent visit went well and we were able to earn an overall "A" for our team. Thanks for making Horne Heating and Air Conditioning the "go-to" contractor for HVAC work. Thanks for your business! Chris Horne"

Georgette V.
May 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
unknown
Response from Horne Heating and Air Conditioning
"We appreciate the feedback on Angie's List and are very pleased to read about the pleasant experience with Horne Heating and Air Conditioning. Thank you for taking time to share this review, and for the overall "A" grade. Thanks for your business! Chris Horne"

Karen T.
May 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
unknown
Response from Horne Heating and Air Conditioning
"Thank you for the overall "A" review for our recent services. Our team hope to have a future opportunity to impress you again with our award-winning service. Thank you for sharing the grade! Thanks for your business! Chris Horne"

Paula R.
May 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$8,000
My highest recommendations for Horne Heating and Air Conditioning!  Do not hesitate to trust them with your business.   I decided to go with Horne because they obviously take great pride in their work.  Their attention to detail sets them apart from the other companies.  They are professionals who truly care about providing excellent service.     
Larry did an excellent job explaining everything and made himself available for questions.  He went out of his way to make sure that everything was in order.   George and Will worked very hard to complete the job timely and left the area very clean.  
I am extremely pleased with my new system and have already recommended Horne to several friends.  I will definitely use Horne for all of my future heating/AC maintenance needs.
Response from Horne Heating and Air Conditioning
"We appreciate the glowing remarks shared on Angie's List! Thank you for allowing other members to hear about your great Horne experience. We are very pleased to know the entire team took great care of your needs, and we thank you in advance for referring us to your friends and family. Our company looks forward to keeping your home comfortable and efficient for many years to come. Thanks for your business! Chris Horne"

Tom M.
Apr 2016
5.0
Heating and Air Conditioning Service, Plumbing
Yes, I recommend this pro
$300
unknown
Response from Horne Heating and Air Conditioning
"Professional, courteous, neat and super-responsive... all great words to read about our technician and organization! We truly value this feedback and wish to thank you for sharing on Angie's List. Thank you for making Horne Heating and Air Conditioning your provider of choice. Thanks for your business! Chris Horne"

Sue S.
Apr 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
unknown
Response from Horne Heating and Air Conditioning
"Thank you for the overall "A" posted on Angie's List! We look forward to having future opportunities to earn these high marks with our exceptional service. Thanks for your business! Chris Horne"

Ernest H.
Apr 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$1,000
Bobby and Brian set a new bar for their outstanding professionalism,  thoroughness, on-time completion, and courteous service.  They have provided the best example of high quality HVAC service that I've experienced during the 10 years that I've owned this home.
Response from Horne Heating and Air Conditioning
"Thanks for bragging on our team members Bobby and Bryan. We're happy to read about them setting a new bar for service for your home. Our team has celebrated this accomplishment with them, and we hope to have future opportunities to wow you with our service. Thank you for taking time to share this great review. Thanks for your business! Chris Horne"

Tim T.
Apr 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$500
Came out the first time when they said they would-on a Saturday- Cost was $125 for the diagnostic- the service tech spent at least two hours here. The part was close to being out of warranty but Horne checked with Tappan (I did not have to do that hassle)-the part was under warranty- the part came in in two days and they came out the next day- two techs spent about two hours here- explained everything in detail.
Great service.
Response from Horne Heating and Air Conditioning
"Our goal is to provide a hassle-free service with every client and we are happy to know your experience was no different, even on a Saturday. Thank you for the opportunity to earn your business and become your service provider of choice. We also appreciate you posting this "A" review on Angie's List and for joining our maintenance program! Thanks for your business! Chris Horne"

Anne R.
Apr 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$9,600
Great! Very professional, fair price, wonderful experience.
Response from Horne Heating and Air Conditioning
"Thank you for the kind words shared on Angie's List. It is always a pleasure to read about our team being very professional while having a fair price and providing a wonderful experience. That is the goal of every team member, so we can wow our clients and earn overall "A" grades on Angie's List. We appreciate your feedback and look forward to being your preferred contractor for many, many years. Thanks for your business! Chris Horne"

Karen M.
Apr 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$230
unknown
Response from Horne Heating and Air Conditioning
"Thank you for the review shared on Angie's List and for the overall "A" grade. We appreciate the feedback and look forward to maintaining your HVAC equipment for many years to come. Thanks for your business! Chris Horne"

Mark H.
Apr 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
unknown
Response from Horne Heating and Air Conditioning
"Thanks for the "A" report on Angie's List. We appreciate your business! Chris Horne"

William C.
Mar 2016
5.0
Heating and Air Conditioning Service, Water Heater Service + 2 more
Yes, I recommend this pro
$13,000
The only contractor who took the time to address our special requirements. The contract was 5 pages long and specified in detail everything the contractor was going to do. Other proposals for the same work were as short as 1/2 page and completely ignored our special needs. This contractor told us what he was going to do, then he did it exactly as specified!
The day before the work was commenced, the estimator (Ken) and foreman (Mark) visited our home to review with us in detail the work to be done. During the actual installation, the foreman and workmen (Richard & Michael) were very pleasant and answered our endless questions with patience. If we asked them to do something extra, they did it.
Needless to say, all our new systems performed flawlessly. These guys are real professionals, from the youngest to the oldest.
One of our new neighbors told us that Horne was the gold standard in Charlotte for HVAC work. We could not agree more.
Response from Horne Heating and Air Conditioning
"Our team very much appreciates the excellent review shared on Angie' List! Thank you very much for taking time to describe the project in your review, and for bragging on our team members. It's always great to read about our professionalism and flawless work. We know and understand HVAC system replacement is complicated and not always a pleasant experience, but we are pleased to know your project was handled in a manner that proved our reputation of being the gold standard in HVAC was indeed true. Thanks for your business! Chris Horne"

Pamela J.
Mar 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
unknown
Response from Horne Heating and Air Conditioning
"Thank you for the kind review and overall "A" shared on Angie's List. It pleasing to read about our team member and how our company's mission statement was lived out during your service visit. We are especially thankful for your continued business over the years and look forward to being your provider of choice for the next 15 years and beyond. Thanks for your business! Chris Horne"

Paul G.
Mar 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
unknown
Response from Horne Heating and Air Conditioning
"Thanks for the review on Angie's List and for the confidence shown in our company with the "A" grade for our services. Our team is happy to know we were able to assist with an ongoing problem and we appreciate the opportunity to become your contractor of choice for HVAC services. Thank you again for sharing this great review. We appreciate your business! Chris Horne"

Stace C.
Feb 2016
5.0
Water Heater Service, Plumbing
Yes, I recommend this pro
$1,100
Horne provided excellent service for a reasonable price. Their quote was about 40 percent less than the big name companies like Brothers and Morris Jenkins and The Horne reps were more professional
Response from Horne Heating and Air Conditioning
"Thanks for your business! Chris Horne"

Mona S.
Feb 2016
3.0
Heating and Air Conditioning Service
$720
2/4/16 diagnosis - bad thermostat - ( WRONG - but tech was nice)
OK replace  -  $303
a nice NEST would have cost less! 
cost of unnecessary thermostat not covered by 90 day 'warranty'
meanwhile, complain about no heat (unseasonal lows of 30's)
2/12/16 diagnosis - bad gas valve relay - $417
OK replace, but thermostat should be refunded
on phone hold with Tim - no refund on thermostat
got   "MA'AM"ed   by different service tech (nice at first)
long story short
had to pay for thermostat i didn't need


Response from Horne Heating and Air Conditioning
"We're certainly disappointed to read that our services did not achieve an "A" rating to which we are accustomed. I was able to review the service calls and do not see any pattern of mis-diagnosis. We also had some difficulty scheduling the appointment with your tenant, which may have led to some of the frustration in this review. I welcome you to contact me at 704-393-3273 so we might review in detail. Thanks for the opportunity! Chris Horne"

Edward H.
Feb 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
They do a very good job. They are prompt. They get here when they say they're going to get here. They do a good job. The quality of work is good.
Response from Horne Heating and Air Conditioning
"We appreciate the kind words posted on Angie's List! Thanks for taking time to share your experience and we look forward to providing prompt, high quality and very good work for many years to come. Thanks for your business! Chris Horne"
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Showing 226-250 of 1276

Licensing

Bonded

Insured

Licensed*

Trade License Number

L. 24758

Trade License Locale

North Carolina

Trade License Authority

State of North Carolina Board of Electrical Contractors

Trade License Expiration

07/31/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Horne Heating and Air Conditioning is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 7:00 PM Tuesday: 7:00 AM - 7:00 PM Wednesday: 7:00 AM - 7:00 PM Thursday: 7:00 AM - 7:00 PM Friday: 7:00 AM - 7:00 PM Saturday: 8:00 AM - 5:00 PM Sunday: 8:00 AM - 5:00 PM

Horne Heating and Air Conditioning accepts the following forms of payment: Financing Available, Check, CreditCard

Yes, Horne Heating and Air Conditioning offers free project estimates.

Yes, Horne Heating and Air Conditioning offers eco-friendly accreditations.

No, Horne Heating and Air Conditioning does not offer a senior discount.

Yes, Horne Heating and Air Conditioning offers emergency services.

Yes, Horne Heating and Air Conditioning offers warranties.

Horne Heating and Air Conditioning offers the following services: Heating, Air Conditioning, Ventilation, Plumbing, Electrical and Water Heaters

Duct Cleaning