GALLERY OF FLOWERS

unknown

They called the day before our appointment(choosing flowers for wedding) and asked if I could come in one hour earlier. I explained I couldn't because my fiance was working. The woman on the phone was speaking to another woman who works in the shop and relayed the message to her that I was unable to come in earlier. I was then told that because I couldn't adjust our time for that day, it would cut down on the time allotted to us for the appointment. I was then told that my fiance didn't need to accompany me to pick out the flowers. They didn't explain the reason for wanting to change my appointment time until I started pressing the issue. Turns out they double booked. I asked why my fiance and I were going to be deducted time from our appointment because of their mistake. I told them I would need to speak with my fiance before I could reschedule- I was a little upset at this point. Then the other lady picked up the phone and said she 'has a fabulous bride who's really easy to work with' and she would contact her to reschedule instead. Although they rescheduled the other bride's appointment, I did not feel comfortable keeping the appointment with them because I did not feel they were very professional to begin with. I'm sure there are other customers who are very satisfied with their service and I understand that mistakes happen. However the lack of professionalism did not make me want to work with them. Unfortunately, they were not a good fit for us.

ASK FOR CINDY OR MIGNOR. THESE TWO WOMEN HAVE BEEN ARRANGING FLOWERS FOR 30 YEARS, AND THEY'RE STILL THRILLED BY THE SIGHT AND SMELL OF A GOOD FLOWER.

MAY BE A LITTLE MORE EXPENSIVE, BUT THE QUALITY IS WELL WORTH IT.