FLOWER HUT

Florists

About us

Locally owned and operated since 1988. Full service website with a 20% DISCOUNT off Teleflora's Nationally Advertised products for delivery in Charlotte, Matthews, Mint Hill and Pineville. "A" rated by Better Business Bureau. 4 1/2 Star Yahoo Shopping rating.

Business highlights

37 years of trusted experience

Services we offer

Flower Arrangements and Green plants for all floral occasions including Birthdays, Anniversaries, Romance, Get Well, Holidays, Parties, Weddings and Funerals.

Services we don't offer

Artificial flower arrangements. Gift, fruit and gourmet baskets.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
0%
3
0%
2
13%
1
13%


Rating CategoryRating out of 5
quality
4.1
value
4.0
professionalism
4.0
responsiveness
4.1
punctuality
4.6
Showing 1-15 of 15 reviews

Sandra P.
10/2016
5.0
florists
  + -1 more
She works at a high school and the front office was very impressed with the flowers and balloon. Her students all were impressed also. They thought the black flowers were awesome.
Description of Work: Delivered a dozen Black Carnations and Over the Hill Balloon to my daughter for her 40th birthday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Amanda H.
06/2016
5.0
florists
  + -1 more
Beautiful arrangements and fast speedy service! Will use Flower Hut again!
Description of Work: Excellent communication to let me know my order was received and being processed (ordered online) and to let me know my flowers had been delivered!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Thomas F.
05/2016
5.0
florists
  + -1 more
We don't use anyone else for our flowers. Even if the people we are sending them to are out of town we always use Flower Hut. Bill Miller and his team area great people. If something is not quite right or there is a mix-up (lets face it, no one is perfect!) I always get an e-mail or phone call from them. Their communications is great, their prices are reasonable and their quality is excellent.
Description of Work: Provided a flower arrangement for my Mother in Law for Mothers Day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Dionna W.
05/2016
2.0
florists
  + -1 more
He was ride and unprofessional. Any sane business owner would have took it upon themselves and say sorry for the mix up and re delivery a better arrangement, apologize for the mix up and tell the person go ahead and keep the other arrangement, what would they do with them, as I said they looked half dead on delivery. Well the final comments I received from Bill the owner was a reply I posted on his website review, saying the order was refunded and he sold them to someone else. Wow, unbelievable.
Description of Work: They delivered a much smaller arrangement of half dead flowers. When I complain the owner never apologize, he said the photo online ate mearly for what they may look like. After not getting a immediat response, I called my bank to stop payment. Well the next day the owner emailed me. I asked him to charge me according to what I purchased, not the big beautiful arrangement I paid for. Long story short... he had someone go pick them up and told my boy friends mother they were refunded and TOOK her flowers. No exchange as he said he would do.. he just took them.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$49.5

Lawrence H.
04/2016
2.0
florists
  + -1 more
The company used bait and switch tactics on the last confirmation page at checkout. This increased my total bill by nearly 50% and included a North Carolina sales tax even though I live in Tenessee. This is not allowed. Even so, I placed the order and a rating window popped up. I then rated my experience a 2 out of 5 due to the above mentioned experience. About 30 minutes later I received an email from this business that said they are cancelling my order. They accused me of lying on the rating software! I got the impression that anyone who DARES not give them a top rating will be accused of lying and have their order cancelled. BUYERS BEWARE.
Description of Work: Placed an order to send a bouquet.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$73

Response from FLOWER HUT
This person is NOT a customer. He placed an order online and then provided an inaccurate review on a public forum. We *must* by NC law charge sakes tax. We also charge a handling charge on all orders that require Out-Of-Town crafting and delivery by a third party florist in another city. ALL this information is found on EVERY product page on our website. We REFUSED his order and DID NOT charge his card.

Jeanette D.
11/2015
5.0
florists
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne B.
06/2014
5.0
florists
  + -1 more
It went perfectly
Description of Work: The provider had a very specific arrangement that suited the purpose of a 50th birthday. We wanted that arrangement but could not find a local florist to do it. I called the Flower Hut and was told that they sent the directions out to other florists using Teleflora. It worked out wonderfully. Even though this florist did not do the work themselves they were a pleasure to deal with and made sure that the arrangement was done to their specifications.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Marilou and Jon K.
12/2013
5.0
florists
  + -1 more
My very dear friend was in the hospital and we almost lost her - this beautiful smily face flower bowl cheered her up - she said it was what she needed (along with our prayers).
Description of Work: created a beautiful smily face bowl of flowers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$34.31

Judith B.
09/2013
5.0
florists
  + -1 more
Delivery and provided service far exceeded expectations.
Description of Work: I asked for a really nice peace lily as a remembrance for a very close individual. The plant was delivered promptly to a location in Charlotte on the other side of the city from their Shop. It was the largest and most beautiful peace lily I have ever seen!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Douglas C.
05/2013
5.0
florists
  + -1 more
Great service!
Description of Work: Provider processed order for Mother's Day floral arrangement and delivered following a last minute change in the delivery date by me (the buyer).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Monica D.
03/2013
5.0
florists
  + -1 more
I have used the Flower Hut several times because they are local and are not a big national chain. They send an actual person to your door with the flowers. They are arranged here in Charlotte and brought to the person's home already assembled in the vase. I like the Flower Hut because who wants to send someone flowers that arrived packed in some box from a warehouse somewhere and sent to you via FedEx. That is not sending flowers; that is sending an arts and crafts project! Flower Hut offers great prices and does not jack up the delivery fee to cover some imaginary discount like other web-based flower companies. Flower Hut service rocks and I have never been disappointed with the service or the quality of their product.
Description of Work: Delivered flower arrangement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lindell S.
02/2013
5.0
florists
  + -1 more
I have always given my wife one long stem red rose for every year of mariage. My planning is usually last minute and the Flower Hut has always had the inventory available, especially now that the numbers required are becoming quite large.
Description of Work: Floral arrangement provided for anniversary (38 long stem red roses)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Tiffany H.
12/2012
5.0
florists
  + -1 more
Excellent!!!
Description of Work: I have used Flower Hut for many years and they never disappoint. My father has gotten flowers over the years from there and so I decided to go there as well. One of the best perks...if flowers are sent in the Charlotte area you get 20%off. Ever since I moved away from home, I have sent my parents flowers every year for their anniversary. This year is their 50th anniversary so I ordered a larger arrangement. I placed the order online and about an hour later, I got an email from the owner, thanking me for my order. I usually get a thank you for your order email, but this one was more personable. My mom had been in the shop a few days ago to order flowers for her church and he mentioned that she had been there and that 50 years was definitely special. Because of that, I will continue to use them for all of my floral needs!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Troy P.
02/2009
1.0
florists
  + -1 more
The arrangement was, according to the website, to be delivered in a clay flower pot. It was delivered in a .10 cent plastic container instead. Instead of having more premium flowers, it was exactly as the basic arrangement that was dislplayed on the website. Daisies in the arrangement were browning on the edges, and the arrangment was not 16 inches high as described, it was no higher than 12 inches. I called Sandra, who is either a manager or part owner, and spoke to her the same night that the flowers were delivered and she insisted that she personally had added 6 tulips, but there were only 3, which was the basic arrrangement instead of the deluxe that I paid for. Her explanation was that maybe the delivery person was taking out flowers. She was rather rude on the phone and insisted the only way that she could do anything about it was for me to bring it to them the next morning so they could see it. When I arrived at their shop the next morning, Sandra was rude and seemed to want to "fix" the arrangement and send me on my way. I asked for a full refund and that was agreed upon. I never received an apology for the arrangement or my inconvenience. The whole experience made me feel like they were trying to get one over on me. I will never do business with them again and will do everything in my power to make sure that others do the same.
Description of Work: I ordered a Valentine's Day arrangement via the internet site to be delivered to my wife's workplace. I upgraded the flowers to "deluxe" for an extra 15 dollars ex;ecting the arangement to be larger and with more premium flowers.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$70

Response from FLOWER HUT
The Member is correct in that he ordered an upgraded product and, through a data entry error made by an inexperienced temporary holiday employee, we made and delivered the standard item. The product was made exactly per the online description. The member misread the container specification. (We would NEVER put a floral arrangement in a clay container. They LEAK!) We had no more containers so we had to ask the member to return the arrangement for re-make. Sardha (not Sandra) recalls apologizing twice, and is sorry the member does not recall this. She states that she did NOT accuse a driver of stealing flowers but DID confuse this order with another that HAD been upgraded. She states that she offered to re-make an upgraded version, but the customer declined. We REFUNDED 100% of his money. We have instituted additional order-entry safeguards to reduce (but never eliminate) the likelihood of future data entry errors. The member said, "I will never do business with them again and will do everything in my power to make sure that others do the same." One cannot help but wonder why the member felt compelled to make this statement.

Michelle K.
09/2008
1.0
florists
  + -1 more
Flowers ordered from florist via that internet. This florist contracted the work to the second florist (flower hut) due to delivery area. We were disappointed with the work for the cost and contacted them about this. We were told we were dishonest and cheap. Apparently we were supposed to call them in the midst of a funeral and discuss the problem. In short, disrupt an already painful situation and make a bad thing worse, in order to satisfy their need to verify we weren't lying or being thieves. Horrible, rude and disgusting.
Description of Work: Flowers ordered for a funeral.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$86

Response from FLOWER HUT
We have no record of this order, and no way to research it, since the online floral marketer NEVER provides fulfilling florists with the name of the ordering customer. The complaint seems to be with the online Floral Marketer that they placed the order with, and NOT WITH THE FLOWER HUT. Typically, online Floral Marketers DEDUCT about 40% to 50% of the customer's money and then pass the balance on to a REAL florist (like the Flower Hut) for design and delivery. Naturally, customers often become upset when they see products that are MUCH LOWER IN VALUE than what they paid someone else for. This is a common problem that plagues the floral industry, and one that a NATIONAL operation like Angie's List COULD help ameliorate. We request that this specific complaint be removed from the Flower Hut's reports, as it seems to deal with issues entirely under the control of another company.

    Contact information

    6300 E Independence Blvd, Charlotte, NC 28212

    www.flowerhut.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 2:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Florists

    FAQ

    FLOWER HUT is currently rated 4.1 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 10:00 AM - 2:00 PM

    FLOWER HUT accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, FLOWER HUT offers free project estimates.
    Yes, FLOWER HUT offers eco-friendly accreditations.
    No, FLOWER HUT does not offer a senior discount.
    No, FLOWER HUT does not offer emergency services.
    Yes, FLOWER HUT offers warranties.
    FLOWER HUT offers the following services: Flower Arrangements and Green plants for all floral occasions including Birthdays, Anniversaries, Romance, Get Well, Holidays, Parties, Weddings and Funerals.
    Artificial flower arrangements. Gift, fruit and gourmet baskets.

    Contact information

    6300 E Independence Blvd, Charlotte, NC 28212

    www.flowerhut.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 2:00 PM