Installation went well to begin with. However, after being in the home a little over a year the hardwood is starting to come apart. My home is on a concrete slab and settling seems unlikely. The builder gave us the number for Elite and we've tried contacting them several times, left several messages and this company is basically ignoring us. We simply wanted to talk with them about the issue and any options we would have to fix it. We thought the warranty was probably expired but they wouldn't even talk with us about a paid job. If you?re going to spend your money on hardwood independently or through a new construction then make sure this is not the vendor they use! This company's service after the sale is horrible.
Description of Work: I purchased a new construction from Beazer Homes. Elite was the vendor that installed our hardwood flooring.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$6,000
Linda N.
04/2013
1.0
flooring contractor
+ -1 more
The final installation of the hard wood floors was poorly executed. The quality of the wood floor and workmanship was terrible. the comapny did not address the legitimate issues with the floor. BUYER BEWARE! Do not use ELITE FLOORING.
Description of Work: We built our home in 1999 and Elite flooring was responsible for my hardwood floors and the carpenting (Moses was the supervisor on the job). The final installation of the hard wood floors was poorly executed. The quality of the wood floor and workmanship was terrible. The company did not address the legitimate issues with the floor. Buyer beware! DO NOT USE ELITE FLOORING.
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Service Categories
Flooring Sales and Installation
FAQ
ELITE FLOORING & DESIGN INC is currently rated 1 overall out of 5.
No, ELITE FLOORING & DESIGN INC does not offer free project estimates.
No, ELITE FLOORING & DESIGN INC does not offer eco-friendly accreditations.
No, ELITE FLOORING & DESIGN INC does not offer a senior discount.
No, ELITE FLOORING & DESIGN INC does not offer emergency services.
No, ELITE FLOORING & DESIGN INC does not offer warranties.