Bank of America

Banking/Credit Unions, Mortgage Companies

About us

Additional DBA - Bank of America Corp. Formerly known as Countrywide Home Loans. Additional phone number – (800) 918-3558.

Business highlights

55 years of trusted experience

Services we offer

Mortgage loan.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
20%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
3.8
value
3.8
professionalism
4.2
responsiveness
4.2
punctuality
4.2
Showing 1-5 of 5 reviews

Paige F.
06/2014
4.0
banks
  + -1 more
Bank of America is my primary account. BOA and I have a rocky relationship, but overall they are a good bank. If I have problems with another business I shopped at they fix my problem, disputes are settled fast, and checks are also cashed very efficiently. The only problem I have is that I get weird charges every so often that I have to call about to get a solution for. But overall they are a good stable company and take what they do very seriously. I have been with them for four years
Description of Work: I have a checking and savings account with this bank.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kevin G.
07/2013
5.0
banks
  + -1 more
I think that their pricing is reasonable. We have been with them for years. We had a situation where someone had gotten our number overseas and without even questioning us, they gave us our money back quickly. So, we did not have to wait for them to investigate and then get our money back. They just automatically refund your money back upfront and then investigate. So, we really like them. They are very friendly and they answer all your questions for you. They are a really good bank. I even recommended my family to them. So, my sister and my mother use them now.
Description of Work: The bank that we use is Bank of America.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joel K.
07/2013
5.0
banks
  + -1 more
They were wonderful to deal with. They are extremely helpful and personable. They were able to help me any questions almost immediately! It was a good experience.
Description of Work: I just opened up a new bank account in preparations of moving to my new location in Charlotte.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pardee H.
04/2013
1.0
mortgage broker
  + -1 more
They tell you one thing and do another. One department employee doesn't know what they other is doing. It's like they have never done loans before. My loan is down because of idiotic stuff from them.
Description of Work: I last used Bank of America for my mortgage for a new house that I am buying.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


LAURIE M.
09/2005
5.0
mortgage broker
  + -1 more
I WILL DEFINITELY CALL COUNTRYWIDE HOME LOANS AGAIN IF I AM EVER IN THE NEED OF A MORTGAGE AGAIN. THEY WERE FANTASTIC AND WERE ABLE TO OFFER ME THE BEST MORTGAGE.
Description of Work: I WAS IN SEARCH OF A MORTGAGE COMPANY WHO COULD OFFER ME THE BEST LOAN AND WERE EASY TO WORK WITH. THEY WERE VERY EASY TO WORK WITH AND WERE VERY RELIABLE AND PERSONABLE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

    Contact information

    13860 Ballantyne Corporate Pl Ste 150, Charlotte, NC 28277

    www.bankofamerica.com

    Service hours

    Monday:
    8:15 AM - 5:15 PM
    Tuesday:
    8:15 AM - 5:15 PM
    Wednesday:
    8:15 AM - 5:15 PM
    Thursday:
    8:15 AM - 5:15 PM
    Friday:
    8:15 AM - 5:15 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Banking/Credit Unions,
    Mortgage Companies

    FAQ

    Bank of America is currently rated 4 overall out of 5.

    Monday: 8:15 AM - 5:15 PM

    Tuesday: 8:15 AM - 5:15 PM

    Wednesday: 8:15 AM - 5:15 PM

    Thursday: 8:15 AM - 5:15 PM

    Friday: 8:15 AM - 5:15 PM

    Bank of America accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Bank of America offers free project estimates.
    No, Bank of America does not offer eco-friendly accreditations.
    No, Bank of America does not offer a senior discount.
    No, Bank of America does not offer emergency services.
    No, Bank of America does not offer warranties.
    Bank of America offers the following services: Mortgage loan.

    Contact information

    13860 Ballantyne Corporate Pl Ste 150, Charlotte, NC 28277

    www.bankofamerica.com

    Service hours

    Monday:
    8:15 AM - 5:15 PM
    Tuesday:
    8:15 AM - 5:15 PM
    Wednesday:
    8:15 AM - 5:15 PM
    Thursday:
    8:15 AM - 5:15 PM
    Friday:
    8:15 AM - 5:15 PM