Anthony & Sylvan Pools of Charlotte

Our sales designer Bob Mertel has done a wonderful jo1

After 2 months of extensive research and discussions with multiple pool companies we chose Anthony & Sylvan for their reputation, quality, expertise and value.

very professional

Ask for Tim Clark. Great designer and everyone else involved in the build is awesome!

The Experience could have been better.

Tim Clarke of Anthony & Sylvan Pools visited our home to discuss and educate us on our pool options. He was personable, professional and extremely knowledgeable. There was no pressure or heavy handed sales pitch which was a relief and much appreciated. Tim acted as a consultant and partner to help us understand and realize our ultimate goals. We could not be happier and look forward to seeing our visions become reality!

They have the best customer service. Bob Mertel designed our pool and was fantastic. Very pleasant and was not pushy in the least bit. Skye Ducreay was the project manager and was outstanding. He removed all the guessing. Told us every 3 to 4 days what was going to happen and how. And it happened just how he said. Great team.

There is absolutely no customer relationship , the saleman just promised a lot of possibilities and dates to sell and get the contract signed. So far nothing happened, if we knew that it wouldn't happen so soon, we would never sign the contract. They said that you can cancel it but you still have to pay for permit fees. ( which is unknown )

It went well

The "pebble tec" pool is good. I paid for a "Cool Deck". Thee deck was painted and it gets very hot. I complained but Anthony and Sylvian refused to correct the problem.

so far so good very professional looks like a great product they have not completed the pool but so far I am pleased

Our designer Cory was outstanding and the reason why we chose Anthony and Sylvan. He really captured what we were trying to achieve in our backyard. Our PM Lupe was outstanding and was in constant contact throughout the project and exceeded our expectations. Lupe ensured every contractor completed their job with highest quality and detail.

Beautiful work!

Started on time and finished on time. Worked with us on our narrow yard and electrical boxes to fit in our beautiful pool.

We decided on a cement (gunite) pool since my too concerns, cracking and porusness were unfounded. It is not done yet and may take 6-8 weeks total. I would have preferred it to move more quickly!

Truly customer friendly

These folks were top notch. Bob and Skye held my hand all the way. They were on time and the pool got done in record time. Oh, by the way, it's beautiful!