Alarca Property Management

They did not fulfill contractual obligations. They would not complete necessary repairs as requested. They did not give exact reasons as to why our security deposit was not refunded entirely. We occupied the home for several years in excellent standing and passed every biannual inspection regarding care and condition of the home. Multiple items were improved and renovated at our (renters) expense to improve condition and appearance despite Alarca support or even assistance with repairs (overgrown trees and shrubs causing damage to the home and our personal property, chipping stained paint, stovetop cracks and eventual loss of burners). Highly Recommend that you do not rent from them ... if you do... please read the contract carefully and ask for clarification (Many vague statements in the agreement) as we found they will not abide by their contractHal obligations if it doesn’t suit them.

The Alarca team does a great job in Managing my home since I can’t be there to do it myself. They have been wonderful, they always keep me informed and their customer service is great.

I have never worked with such a bad rental company as a tenant. Almost $600 of your deposit will be kept as a cleaning fee. The house was not clean or in good working order as the cleaning lady's video declared. Couldn't get in the house on moving day due to the wrong lockbox code they gave me. The washer was spitting dirt and oil, waited 2 weeks to get approval & replacement, no compensation for the laundromat! Charged fees upon fees even though rent was paid on time. Anytime you call for help they refer you to their portal. Not a great company to rent from for sure! Beware they require you to move in on 20th which they prorate. Please take video of everything! Their video skips over a lot.

My wife and I started buying rental properties in 2014.  We decided we needed to outsource property management services since we didn't have the time or expertise.  We went through a grueling evaluation process, talking to 15 different companies and working our way down to one finalist, which was Alarca.
We have been extremely pleased with Alarca Property Management since partnering with them.  They have the right mix of people, process, and technology which helps us maximize the return on our investment.  The whole team is approachable, knowledgeable, and focused on customer service and results.
We have bought a 2nd property and Alarca is managing that for us now too.  All of our future properties will be managed by the Alarca team.  We recommend them to other investors.