Superior Power Washing Llc

Good. They forgot to do one area that we had agreed to.

I have used this company before at my last home and had given a good review - unfortunately this time I can not say the same and must update my review. Crew showed up without notice - I corresponded with Marc on scheduling this service but he never confirmed an exact date. Was surprised at 8am on a Friday with the crew knocking on my door - luckily I was home and not planning for any other visitors that morning. My house is around 3500 sqft. They were here for a little over an hour. It started to rain about 40 minutes in and I feel they rushed to get it done and out of there as it was raining hard. While the power wash and gutter cleaning cost me $350 - I now how have to spend another $300-400 in various repairs due to issues that arose after this power wash. The crew got water into our hanging pendant light fixture on our front porch - this light is on a timer and later that night when it turned on we heard a pop and sizzle - amazingly enough my partner was standing near our front door and saw the flames shooting out of the fixture. Smoke was billowing out. We were able to cut power quickly and as an extra measure of precaution we climbed up the ladder and took the entire fixture down as we did not want to risk a fire. Now we have to purchase a new light fixture and an electrician to install it. We also noted that water got into our outdoor outlets which tripped the GFCI. Water also somehow got into one of our glass block window blocks and we now have permanent condensation. While I don't hold them responsible for the window or GFCI tripping as I know these things can happen due to aging seals - the water in the outdoor light fixture seems avoidable and something they should take care to prevent. To get water into the bulb sockets (which is what happened) would take some specific aiming since the fixture is rated for outdoor use and normal rain exposure. This issue could only have happened by spraying up into the fixture vs. normal downward rain fall exposure. After calling to let them know about this issue, the potential fire (thank goodness we were home when it sparked) and the cost to repair - they were not apologetic or offering any compensation for the trouble. I also felt the quality of the house wash was mediocre and I think much of this had to do with them not wanting to be out in the downpour. Based on all the issues we found (and feeling like the cleaning was not that great in general), I can't recommend this company nor will I use them again. It's unfortunate as both my partner and myself used them for years at our previous individually owned homes. The lack of communication in scheduling, lack of responsibility for damages, and the overall quality of the work are all red flags that I can not risk repeating.

The team was punctual, courteous and professional. All areas washed look great although the deck now requires stain.

Promptness - Showed up on the day and time they said they would Communication - Best method to communicate with Superior is to call Professionalism - First rate Thoroughness - Better than I expected Other factors you may wish to consider when hiring a pressure washing company: The top three complaints about pressure washing companies are 1)hard to contact, 2)don't show up on time, 3)they want to charge more after they actually see what they need to do. I eliminated issues 1 and 2 by picking a firm that is highly rated both in Angie's List and Google Reviews. In this case, I picked Superior. I eliminated issue #3 by sending an email to them with 19 pictures of everything I wanted done, told them the square footage of my house, gave them the length of the driveway and sidewalk and gave them the dimensions of the screened in porch. I also told them which areas had heavy mold/moss/mildew.

I've been a customer of Superior Powerwashing for over 12 years. They used to be extremely reliable and pricing always seemed good. Over the past year or two they have really started to slip. As an example they were scheduled to come to my house on May 24th to clean the gutters. But due to the weather they were not able to come out. They called me on May 25th to indicate they would be out on May 29th yet did not show up. I thought perhaps since May 29th was a holiday they would instead come on May 30th, but again they did not show up. So I called them twice on May 31st without any call back explain what happened and how they will keep me as a loyal customer. At this point I will be looking for another highly rated company to handle my power washing and gutter cleaning needs.

We had other neighbors get the power washing from these folks on the same day. So got a group deal.

Had some trouble getting a quote initially, but the work was well done. The workers were professional and courteous. We've had them power wash for us in the past and have had all good experience with them.

Arrived on time. Were very quick and did a thorough, quality job.

We love the results and professionalism of their work. Priced well and the timelessness was done within a week of being quoted. Will use them again.

The gutters look good and seem to be working well in the rainstorms since they were cleaned. When they had to reschedule with me due to rain, I did not receive notice, until I called and emailed them for any update. I did receive a phone call when they anticipated coming to my house the next day. Since the work was performed while I wasn't home, they had me leave my check under the mat, which I was a bit uncomfortable with. I never received a receipt of any kind, either paper or email. If I hire them again, I would clarify payment policies.

Excellent. More than met my expectations....Thanks You again for all of the work.

Amazing paint job - looks great. We used Sherman Williams "Emerald" which is a step up from "Superpaint" which is the standard paint that Superior uses - the upgrade added around $600 to the job. I'm not sure we needed to upgrade; it was our request and not normally used by Superior. We visited the Sherman Williams store and the clerk said the "Superpaint" was excellent quality and he didn't push the "Emerald" either, but I figured we only paint the house every 10+ years so why not get the best. Our siding had a flat finish originally but we went with a satin finish this time and glad we did. It has a slight sheen to it and looks really sharp - plus it cleans up much easier than flat. They painted the gutters and garage door the same color as trim - gutters look so much nicer - they had that blackish weathering on them. We wouldn't have thought to paint garage door, but they said once they paint trim around it the door would look faded - glad we did - they were right.

This is my second experience with Superior Power Washing and the first time I have had them paint. They did a superb job again. They provide immediate response when called and are professional. Their work is truly Superior. I will definitely hire them again.

Great job. Same day service thanks to another customer canceling at the last minute. Good price for services.

Fast, did a good job, will hire again and would recommend to anyone needing this service.

This crew of 4 guys did a great job of cleaning gutters and washing the house. They cleaned up after themselves, and really paid attention to detail, including extras blowing leaves off the back deck (not part of their contract), cleaning our front brick steps (not part of our contract) , and sealing off the house wash chemicals from our front wooden door (good thinking, not part of the contract). I was hesitant when I saw them cleaning the leaves from on the roof rather than from a ladder, but I did not see any damage and none of them slipped, so I guess it is appropriate method. I did add cleaning the inside of my screen porch for extra $50. They did a terrific job cleaning the decorative trim which includes a lot of white railings and trim which had a lot of mildew. bright white now.

Crew arrived on time and got right to work. Did a great job of cleaning roof and cleaning deck and surrounding areas of debris, dirt and grime that came off the roof.

Excellent, professional and honest. Would recommend again a hundred times over. I quoted other services and this one, while not the cheapest, was the most competitively priced to the service and how I was handled as a customer. That is worth extra 10 or 20 bucks, by far.

The crew was quick and friendly and did a great job cleaning the house. Almost looks brand new!

Fast and easy. Gutters were cleaned in less than an hour the next working day after my call. I didn't shop around, I had so many good recommendations from neighbors.

Everything was great! Very happy with how clean the house and cement looked. They offered a great deal while walking around door to door.

It went great. I emailed Mark and he responded with an available date. The crew arrived on the scheduled day (which was today) and cleaned the gutters and blew away the gutter debris from the deck and other areas. I think this is the third time I have used this company and will do so again.. I highly recommend them. Very responsive, good communication.

The crew showed up on time and I was really skeptical that they would be able to get my shingles cleaned from the algae and mold build up over the past three years. I had just painted the house and the roof was still very unsightly.. I was amazed by the time they were done how clean the roof was. All the black algae was gone and the house looks great! I have used Mark Cespedes' company in the past and they have never failed to deliver. It's nice to know you can rely on a company to get the job done right when the need arises.

We hired this company to do the same job last year, so I knew going in that they weren't very good at returning calls and that they could show up any time during the day scheduled. That said, we had to wait two weeks for our scheduled date. Just before noon on the day they were supposed to come, we got a call asking if we could reschedule another week out. Having other commitments, we informed them that we could not reschedule, they needed to come out on the day we had scheduled. We were told they needed to call us back. It's the next day now; they're a no-show for the scheduled job and despite multiple calls and messages we still haven't received a call-back. The price is good and the workers are nice, but management is terrible. Do not rely on this company.

Mark did an excellent job cleaning our gutters. We did have a few issues getting them to come out to our house and answer phone calls, but they were super back logged due to the numerous rain storms that we had been getting. Mark was very fast, efficient and professional and he did apologize for the delay and backlog, which we totally understand. Would hire Mark and his team again and would recommend his company to others.