My Guys Remodeling is an established local remodeler with 9 years in business. The Customer service experience is of upmost importance to us. We are a NC Licensed General Contractor who specializes in exterior remodeling. Our services include: Vytex Vinyl Replacement Windows, Hardie Plank Siding Replacement and Repairs, and Provia Entry Door Replacement. Additional phone number - (919) 605-6339.
They are very professional and knowledgeable. They are focused on delivering high-quality work. They were very careful with the work.
Description of Work: I used My Guys Remodeling for remodeling work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lewis C.
06/2012
5.0
ceramic tile, countertops, lighting, interior painters, plumbing, remodeling, home remodeling
+ 5 more
Very satisfied with work performed. Very easy to work with. We had several meetings with co-owner Joe Bass who listened carefully to what we wanted and then thoroughly reviewed and explained his proposal, including alternate approaches. During the remodeling process it was easy to reach Joe, and he was always responsive to any concerns. On the few occasions that we were not happy with work performed by contractors corrections were made without any hesitation. We expect to use MyGuys again and wouldn't hesitate to recommend them.
Description of Work: We had MyGuys come in 2011 to remodel kitchen and master bath, and had them return in 2012 to remodel additional two bathrooms. They stripped rooms to the studs and rebuilt.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$75,000
Christina M.
05/2012
5.0
replacement windows, doors
+ 0 more
It was perfect. They were wonderful and the crew arrived on time. Their communication was above and beyond excellent and the work was done in a timely and professional manner. We even had to go out of town and I trusted leaving them to key so they could finish their work when we weren't there.
Description of Work: They replaced some rotten wood around my garage, they also did some mill work around the windows, and replaced the doors and windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike L.
05/2012
5.0
doors, siding
+ 0 more
Best Contractor experience we have ever had! True example of you get what you pay for...great service and great product. We worked with Shawn Sell from My Guys Remolding from the start and he was extremely professional in his job evaluation and quoting. He explained everything in detailed, answered all questions and worked with us on solutions that best met our home. He was very responsive and attentive to our needs. Once the work started, the crew arrived on time every day and even notified us when they were leaving for the day. The crew was extremely respectful to my entire family and it was obvious they took great pride in their workmanship. If it was not perfect, they would re-do it on their own. The crew kept our entire yard very tidy and cleaned up every night before leaving...a great plus with children and pets. One item that was very refreshing was the MyGuys Supervisor and Shawn Sell himself performed "self-walk thrus" to make sure everything was to there standards. We also had our own walk-thru and they were very receptive to all our questions and addressing any special requests. This was an outstanding experience and will use them again in the future and highly recommend anyone else to do the same.
Description of Work: We had a complete home siding job performed where all existing masonite board was removed and replaced with Crane Board siding. We also had our sliding patio door replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$24,500
LYNN T.
04/2012
5.0
woodworking, home remodeling, replacement windows
+ 1 more
They were incredibly efficient in their work from start to finish and I would recommend them to anyone. At least give them a chance to give you a estimate.
Description of Work: We had almost 20-25 new windows & frames installed, along with the huge window above our front door. Install new wood floor in ½ bath along with new toilet. Replace some rotten siding outside, replacing it with hardy plank along with replace some gutters and fitting it into a rain barrel. They also painted the outside area where they worked on. Also had them replace about 3 window sills, were our big “puppy” chewed away at. They look great! Like new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Gail M.
04/2012
5.0
decks, sunrooms
+ 0 more
They did extremely excellent work. We met this group at the Southern Ideal Home Show. We were so impressed by the presentation that they made that day, we inquired about adding a porch on to our home. They came out a short time later, drew up some renderings, and built a beautiful patio and porch. They even came out twice on Sunday night on a 30 minutes notice to readjust the plastic protective covering during heavy rain near where they cut into the roof. I thought this was wonderful customer service.
Description of Work: They have done several projects for us. 2007 - Built a porch on the back of our house and put in a patio. 2010/2011 - Installed all new windows in our home (did front first, then the back) I am getting ready to call them for another project!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amy O.
04/2012
5.0
siding, replacement windows
+ 0 more
They did a great job. They were very responsive to our questions. They were clear, efficient, and professional. I would recommend them to others.
Description of Work: They replaced all of our windows and siding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$28,000
amy S.
04/2012
5.0
replacement windows
+ -1 more
They did a good job. Everything went fine. They were quick and efficient, and cleaned up after themselves. I would recommend them to others.
Description of Work: They installed all new windows.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Matthew R.
04/2012
5.0
replacement windows
+ -1 more
It went really well. They were efficient and the windows turned out beautifully. We would recommend them to others.
Description of Work: They put new windows in for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Henry R.
04/2012
2.0
interior painters
+ -1 more
Their project manager quit around when they started our project. The painters were not professional. The paint job is horrible and there are ridges and bumps in our ceiling. They didn't tape off the lines before painting so it looks really bad. We ended up getting a partial refund for the work.
Description of Work: We hired them to do a skim coat and paint our walls and trim, and paint the ceilings in our kitchen.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
Dana C.
04/2012
1.0
woodworking, doors, remodeling, replacement windows
+ 2 more
Don't call them because they will waste your time and not make their appointments and not call.
Description of Work: Set an appointment up in advance to install windows and doors. They never showed up at the appointment. I called and received no answer so left voicemail. No calls returned. No call period. Simply didn't show up to do the job nor did they call to cancel or tell us anything. Very unreliable to us.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from My Guys Remodeling Inc
We do not have any record of this member in our list of files. We do not have record of scheduling installation of any windows or doors, nor do we have records of ordering windows or doors for this member. At no time have we been under contract with this person, to provide any work, of any type. I think we may have a case of mistaken identity, here. We pay for windows and doors when ordering. If we don't install them, then we are stuck with them, and the bill........we wouldn't let that happen. It's bad for business.
dave T.
01/2012
5.0
siding, replacement windows
+ 0 more
Since they was running about 25 days out from the projected start Mr. Bass gave me an approximate start date. The materials arrived about a week prior than the start date and Mr. Bass was there to make sure everything went smooth. The workers showed up on time and on the day scheduled. This was a big project with a lot of siding to be replaced and this is what took the most time. I was also replacing siding myself that I could reach on a lower wall during this same time. So the project was really split on what I was doing and what I was having done by them. Being a General Contractor I was critical of the work being done and Joe and his crew understood this. Each time, when I had a comment or question on the work being performed, my questions were addressed to my satisfaction. As in any large job there were minor snags but MyGuys went out of their way to either make things right and to assist me with my work. For example when I needed a special piece of trim wood to complete one of my projects Mr. Bass volunteered to run back to his office to retrieve a board he had there, thus saving me time and money - all during rush hour late in the day. The crew went out of their way to assist me with my projects each time I needed their assistance. The lead crew member (as well as the entire crew) were professional and courteous at all times. I was excited about the windows and they were all installed in one day. One half-round window was a concern to match properly and Larry, their production guy was there to install and fine-tune the fit. I am very satisfied with the quality of the Vytex windows and their installation. Today it is 25 degrees out side here in Cary and windy. There are no drafts with these windows and I can actually feel that our home is better sealed from the elements and drafts. The trim wrapping really makes the windows stand out and the quality of the work was excellent. Concerning the grading process with Angie's List, as every contractor knows there are very few "perfect" jobs and I would never give myself a perfect score if I was to be truly honest in an evaluation. My only commit for the entire project was that the post project clean-up could have been a bit more detailed. Since I had to mark this somewhere in the evaluation I choose to give them a B in professionalism, as there was no other place to grade in this area. Please note, their professionalism was an A. All in all, MyGuys Remodeling performed up to my high expectations and completed the job as scheduled. I would recommend this company to any home owner wanting windows installed or having remodeling done. Extremely satisfied with the Vytex windows by the way. Dave Tierney N.C. General Contractor - 60178
Description of Work: I was very pleased with the overall quality of work and the crew. I started out with the intent to replace the older windows on my home with the best energy efficient models I could find. Searching the web I came accross Vytex Windows and this lead me to MyGuys Remodeling, since they are their exclusive installer here in the Triangle. I also got estimates from 2 other contractors to replace a total of 13 windows with maintenance free - vinyl replacement windows. During the estimate process I decided to enlarge the project by replacing my home's older siding with James Hardie Color-Plus siding to further reduce future maintenance on our home. Now here is the real issue I had in selecting a Contractor for this job. As a licensed General Contractor myself in North Carolina, could I find someone with the same high standards and attention to detail that I always had while I was on the job? The answer was yes. I dealt with Mr. Joe Bass from MyGuys as the initial sales representative and the project point man. After listening to him and in hearing what his firm would do I decided MyGuys Remodeling was the best choice for the project. I was also going to do some of the work myself to save some money but the bulk I could could not perform, as the job was just too big and I was not physically capable of doing the work myself. In the end, I was going to select a contractor with a crew who I thought was going to do the best job-price was not to be the decision maker even though MyGuys did come in with the best "quote." During the estimate process Mr. Bass informed me that they could also wrap the wood trim around each window in aluminum coil to reduce future rot and really make the home maintenance free. While each additional service added to the final cost of this project I figured now was the time to have everything done. The scope of work performed: 1) replace 10 large wood windows with energy efficient Vytex Potomac series, triple-pane windows (I decided to do 3 of the 13 windows myself to reduce cost). 2) clad a combination 27 windows and doors (replace rotten wood if needed) with aluminum cladding. 3) remove and replace 75% of the home's siding with James Hardie Color-Plus siding (I was doing the rest). This was the most costly and time consuming part of the project as some heights were up to 40 feet high. Also included was replacing vertical trim boards at corners and wrapping the home in house wrap prior to siding installation. The project would take around 2 weeks with a total cost just under 20,500 dollars.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$21,000
Jeanne K. J.
12/2011
5.0
replacement windows
+ -1 more
/It was an amazing process! The crew was very, very professional, polite and really knew their stuff!!! The owners were on site often making sure all was going well and that I was pleased with every tiny detail. They were very observant and repaired any rotten wood they saw even though it had no effect on the windows. They went out of their way to get me exactly what I wanted....that being all windows and door white on the inside and a color matching the trim of the house on the outside. All in all, it was a pleasing experience and the results are fantastic! Couldn't be happier with "my guys"! Such an appropriate name! Good friends have been found!
Description of Work: Provided and installed 31 double paned low E/Argon Energy Saver windows, frames and sashes, installed new front door, sidelights and transom, and replaced missing insulation in crawl space.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Adam S.
10/2011
5.0
replacement windows
+ -1 more
I discovered some rotten wood in a few spots in my exterior window trim. I originally went through Service Magic (big mistake) and was matched with one contractor who claimed he had experience wrapping exterior window sills with aluminum. He began the work and it was horrible. I realized quickly that he was not equipped to do the work and he had no business attempting this work. I found My Guys Remodeling through a web search, and Shawn responded to me the same day and took the time to explain the technical details of the work involved. He came out within a few days and provided me with a free consultation on site. I met with one other company to compare prices, and My Guys Remodeling was significantly cheaper even though they use more expensive material. Once I contracted with My Guys, they completed the work efficiently, including ripping out the shoddy mess completed by the previous contractor. When they finished, there was no sign of them having been there other than a superb finished product. Joe inspected the job with me at the end to make sure I was 100% satisfied. Bottom line---from my experience, My Guys Remodeling is a top notch company that uses the best material available and highly skilled workers. They're my new go-to for any service they offer.
Description of Work: Exterior window trim was wrapped with aluminum on all windows and doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,100
Scott S.
08/2011
5.0
replacement windows
+ -1 more
As with any sizable renovation, there are likely to be hiccups and this project was no different. What was originally supposed to be a 2-3 week delivery for the windows became 5 weeks. This had nothing to do with My Guys. As a matter of fact I received a call from Vytex directly letting me know that the delay was in no way the fault of My Guys and not to "hold it against them", it was purely a manufacturing problem. Always remember, it isn't necessarily what goes wrong, but how does your contractor handle and resolve the issue. And I'm happy to say that My Guys handled everything very well. The delay was a nuisance, but not devastating and they were apologetic even though it wasn't their fault. As soon as it was confirmed that the windows would be on the truck they immediately scheduled their top installation crew to be onsite as soon as it could be scheduled. I will be contacting Shawn and My Guys again when it comes time to tackle our next renovation project.
Description of Work: It was time for our 37 year old home to get replacement windows for the old, original single pane units that were part of the initial construction. After doing our research and due diligence, we had 3 companies come out and quote replacement windows for our home. There are a total of 19 windows in the home. After the demonstrations and discussions, we chose My Guys to perform the work. We were impressed with the information provided, the quality of the Vytex windows as well as the price quoted. The project included having each window measured to be custom made at the manufacturer located in Maryland, shipped down and then installed by My Guys. The original windows were removed from the outside and the new units slid into place. Each window was then squared, insulated all around and caulked inside and out. The external surrounding wooden sill and casing were then covered with an aluminum product which is shaped to look like the original casing. A completely no-maintenance window is then in place. The entire project took 2 full days and we are completely satisfied with the product and the workmanship.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$15,000
David N.
08/2011
5.0
replacement windows
+ -1 more
Requested quotes from 7 other contractors, big names mostly. All except My Guys were typical hard sell tactics (When they showed up fro their appointment). Shawn, of My Guys, was upfront and honest. Took time to answer all my questions and had an excellent product line (Vytex Windows). Cost was not the cheapest, but mid range of all the others. (~$6400). The installation was done withing the stated time by a very good, professional team. Shawn followed up when done to make sure everything was done to our satisfaction. It was only then that they were paid. I was told that this is their standard practice. We are very satisfied with all aspects of this project and would recommend this company to anyone.
Description of Work: Replaced all windows in home. (11 units). 10 double hung & 1 picture window
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,400
Jane S.
04/2011
5.0
doors
+ -1 more
Untimately the company was not selected for the job. The owner, Shawn, was professional and pleasant during the estimation process. He asked all the appropriate questions and detailed the necessary steps for completion. However, his estimate came close to $7,000. The other 2 companies came in under $3,000. Just to clarify, the estimates were for labor and materials needed to install. I had already paid for the door and did not work with the contractor in purchasing the door.
Description of Work: Install sliding glass door to an area that housed a single swinging door. The job required, removing old door, cutting out area for sliding glass door, repaint kitchen walls, paint new door and replace insulation and siding to exterior of house. Just to clarify, I had already bought the door so all estimates were only for the labor and materials needed to install.
Rating Category
Rating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Response from My Guys Remodeling Inc
It is important to keep in mind that our estimate included permitting, as this wall is load bearing. Also, we would be adding flashing as needed for a sliding door, so as to protect the band of the home, a major structural component. I notice there is no mention of permits, inspections, or structure flashing, listed in the work requirements. And, we work with high quality sliding patio doors. They cost just less then $3,000 to purchase, let alone install. If we where willing to use inexpensive doors, I would have been able to do the job for about $3,500 with permits and inspection fee's. We prefer to work with products that carry lifetime transferable warranties, and not cheap knock off's available at every box store around. The goods we sell represent who we are, and some people aren't interested in doing things properly with quality product, they only care about low price. We all want the best product, the best warranty, and the cheapest price. You will never find all three together. We are not willing to sacrifice warranty, or quality of our products, so with "My Guys" we make the decision for you. If you are going to live in your home for years to come, do things only once, and use the best quality and warranty you can afford. Otherwise, when you do the same job again, 5 years later, you will end up spending more then you would have spent doing things well. Should that band become compromised due to lack of, or poor quality of the flashing, the next report will have a much larger ticket price. E Pluribus Unum.
Matthew R.
03/2011
5.0
replacement windows
+ -1 more
We were very pleased with My Guys and would recommend them highly. The work was completed on time and within budget, and they provided the paperwork needed to file for the tax break. The windows themselves are high quality and the installation crew was wonderful. We were comfortable having them in our house unattended. It was one of the smoothest home improvement projects we've ever undertaken. We could have gone with a cheaper option but I don't think we would have gotten the same quality.
Description of Work: My Guys installed vinyl replacement windows in our house. They provided an estimate, measured the windows, ordered them, and installed them before the December 31st cut off to receive the tax break.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,500
Lorraine Z.
10/2010
5.0
remodeling, replacement windows
+ 0 more
We were very pleased with the service that My Guys provided. Shawn and Joe, the owners, were great to work with. Their work crews were also friendly and courteous. The crew always cleaned up any mess that was made while installing the windows. The job got done in a timely manner, and we are very happy with our new windows. For any future repairs or remodeling, we plan to call My Guys.
Description of Work: We had 40 vinyl windows installed, new gutters hung, and trim painted. We also had new screens put on our porch windows, and some of the wood trim replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Gerard T.
10/2010
5.0
replacement windows, remodeling, home remodeling
+ 1 more
Called us back quickly when we first reached out to them. Helped us understand the window choices and what our options were. Quickly prepared an understandable quote. Once the windows were ordered, completed replacing 27 windows in three days -- which we thought was very good. Followed up with us to make sure we were pleased. Did not ask for deposits -- did not want us to pay until we were satisfied. The house is much more air tight, already noticed a difference in how much AC we need to use, even brighter in some rooms. Very pleased with the work and would recommend them if you need windows. While we liked their other work, we didn't have enough done to form as a basis for a recommendation.
Description of Work: Replaced every window in the house. Replaced some hardwood flooring that had water damage. Replaced the toilet that caused the water damage. Performed minor trim work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$24,000
Clayton D.
10/2010
5.0
replacement windows
+ -1 more
He was very knowledgeable and very experienced. The best of the possibilities I found for this project, actually.
Description of Work: They provided blue-prints and estimates for window remodeling.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David B.
09/2010
5.0
replacement windows
+ -1 more
Their price was more expensive than the other companies I got quotes from, but they understood what I wanted more, so I am going to be using them. The price they quoted me was $6,000 and I was pretty pleased with it. Their professionalism and customer service was excellent. It was good interaction with what I wanted and they gave me options and discussed different ways, different things could be done.
Description of Work: My Guys Remodeling Inc. came out about a month ago and gave me an estimate and gave me an estimate for windows.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Patrick J.
08/2010
5.0
remodeling, home remodeling
+ 0 more
They were very professional. They were great. Their estimate was very competitive. I would recommend them to family or friends.
Description of Work: My Guys Remodeling came out and did an estimate on some remodeling work.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robin K.
06/2010
5.0
remodeling, woodworking, siding
+ 1 more
Very good experience with the two reps. They explained what needed to be done and why and what they would do. The chimney looks really good.
Description of Work: Replaced the chimney rotted wood with fiber cement boards.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,800
Response from My Guys Remodeling Inc
The member's were in a very tough spot. A painting company had removed a few bad pieces of siding that they planned to replace. Once the siding was off, the damage was apparent, and severe. Major structural damage had taken place, as a consequence of poor building that is so common in our area. We gave their project our immediate attention in an effort to stave off further structural damages. Thanks for the kinds words, and it was wonderful to work for you.
Debbie M.
06/2010
5.0
replacement windows
+ -1 more
He could not get the window out, so they will have to do a massive job instead of a small one. He is really nice. I liked the fact that he did not take me for a ride with expensive things.
Description of Work: My Guys Remodeling Inc gave me a quote to replace a tiny window that is broken about a week ago.
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*Contact business to see additional licenses.
Service Categories
Windows,
Siding,
Doors,
General Remodeling,
Finished Carpentry and Woodworking,
Roofing,
Gutters
FAQ
My Guys Remodeling Inc is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
Saturday: 10:00 AM - 3:00 PM
My Guys Remodeling Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, My Guys Remodeling Inc offers free project estimates.
Yes, My Guys Remodeling Inc offers eco-friendly accreditations.
Yes, My Guys Remodeling Inc offers a 5% senior discount.
No, My Guys Remodeling Inc does not offer emergency services.
Yes, My Guys Remodeling Inc offers warranties.
My Guys Remodeling Inc offers the following services: Siding Replacement & Repairs, Hardieplank, Vinyl Window Replacement, Exterior Door Replacement, Roofs & Decks.
Landscaping, Pools, Additions, Interior Remodeling & Small Handyman.