Founded 2005 • With Angi since August 2008
Service Provider Response
Hi [Member Name Removed]! I hope you are doing well & thank you for your feed back. We always appreciate it when our customers take the time to review our work. I am quite pleased at the way your project turned out in the end (We sure we had some tough surprises to deal with during the project). If you need us, we are only a phone call away. It was a pleasure working with you. Thanks, Joe BassService Provider Response
[Member Name Removed], It pains me to read your review. I take what we do very seriously, and knowing that we've let anyone down devastates me. It is our mission to be the best contractor our clients, and potential clients, have ever worked with. In fact, we want to be the very best in regards to everything we do. From the initial interaction, to the finished product. We strive for excellence. I'm afraid that we've grown faster then we were prepared for. We are so dedicated to only utilizing the best people we can find, that it is difficult for us to expand. The explosion in the Triangle, in both real estate, and remodel, had overwhelmed us. It has taken us over 6 long months to put key people, in critical positions. We have finally gotten a good grip on our schedule. I personally, am ashamed and regretful for the miscues along the way. I cannot express how awfully sorry I am for your experience. My only amends is to learn from this experience, and strive for better execution in the future, for all of our clients. Please accept my sincerest apologies. -ShawnService Provider Response
And a HUGE YOU'RE WELCOME to you!!!!!Service Provider Response
[Member Name Removed], So glad you are enjoying the windows and door!Service Provider Response
[Member Name Removed], I am so sorry that my representative did a poor job of following through. I have corrected him, and am using this as a training tool to demonstrate how NOT TO provide good customer service. Hopefully, we won't have something like this happen again. Please keep us in mind on future projects, I will see to the estimate and execution, personally. -ShawnService Provider Response
Dear [removed member name], I am very sorry for the poor communication, and the extensive time it took to complete your project. We've not head an environment like this one since 2007, and haven't got the staff to keep up. We are working on it, and will continue to try and improve our systems. Thank you for the honest and open feedback. -ShawnAngi Certified
We do decks , screened porch , siding , painting exterior,&interior Repairs, roofing , We work closely with each client to understand their unique needs and preferences, and our commitment to customer satisfaction means we won't rest until you are 100% happy with our work.
Angi Certified
In 1989 my Dad invented the #1 rated gutter guard web wide with the industry's strongest written warranty. We offer a 100% lifetime ” No-Clog” guarantee, 44 point inspection and repair, Lifetime ALCOA warranty, 20-year written transferable warranty and the only money back guarantee that our gutter covers will not overshoot in the heaviest rain. Learn why LeavesOut is the #1 consumer rated gutter guard online; visit www.raleighgutterguards.com today.
Angi Certified
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We were established in 2006 through a lot of sweat, tears and 80-hour work weeks, like most small businesses. I left my cushy upper management job in corporate to take over the great business my wife had started. She had decided to make our home a happier place by learning to paint faux finishes through our home like marbled ceilings and a brick painted patio. Then the neighbors wanted them, their friends and so forth. The name "Express Yourself Paint" came from customer's expressing their unique character through faux finishes. We started out in an eight-foot utility trailer with the forty-foot ladders hanging out to infinity with red flags tied to them and a used spray gun. We looked more like the Red Neck Painters of Raleigh. Thanks to all those trusting souls who allowed us to paint for them in those early days! We came from humble beginnings, but we wanted to create a different kind of painting company. A company that is high performance, uses modern technology for communicating and scheduling making for a more satisfied customer experience while still applying paint the old fashion way...brushes, rollers and sprayers. Our desire to be different has resulted in us becoming the largest and most successful repaint company in the Triangle. All that said, we still trip over our own feet sometimes and as of yet have not discovered how to be perfect. Give us a try and we will most definitely put our best foot forward for you. We can't leave the light on for you because we are at your home painting, but we will definitely bring all the paint and the fixings. Our sincere wish for you is to experience, "The Power of Paint!"