Founded 2003 • With Angi since January 2007
Angi Certified
Service Provider Response
Good afternoon, My name is Sandra, I am the scheduling coordinator. I wanted to apologize to you, I inadvertently sent this message to you by accident. I realize you are in Apex and not above highway 85. This message should have gone to someone else. Please be assured we are not auto declining any services. I do my best to try and accommodate all requests. We strive to give top quality and timely service to all our customers. Our records indicate we performed a quote on your property June 8th. Please let us know if we can be of service to you. I apologize for any confusion regarding your scheduling. We hope to work with you on your tree project soon. Please contact us if we can be of further assistance. Best Regards SandraService Provider Response
Hi, I'm so sorry for your inconvenience. Our scheduler should have noticed your location was out of our boundaries when scheduling your consultation. We will definitely discuss this issue with her and we are taking measures to ensure this will never happen again. If you haven't found another tree service yet, Steve (the co-owner) is happy to work with you to get your project completed to your satisfaction. He will be contacting you shortly.Ask for details