Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
HOWARD R.
07/2006
furniture sales
 + -1 moreI contacted the company and they are sending us a new mechanism and they sent me the directions on how to fix it myself. The repair involves removing the upholstery and taking the entire couch apart. I am not a furniture maker and I would not be able to do this work. I want consumers to be aware of how they scam people into thinking that they are warrantied. When in fact they are not. They will not fix the problem that is theirs due to faulty quality. That is Lane furniture. I will never recommend this company nor ever purchase their products again. I suggest you be aware. The other part of this is the company they sold us the sofa through North Carolina Furniture in Pembroke Pines is now out of business. Don't buy Lane products.
Description of Work: I purchased a reclining motion sofa. It will be 3 years old in mid September. We are not a very physical family. I am a 46 year old man and my uncle is 68. We are not kids jumping up and down and behaving destructively. The metal mechanism broke in the couch 2 weeks ago. As per the warranty, the mechanism is covered. The labor to replace the mechanism is only for 1 year.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$800
Contact information
5380 HWY 145 S, Tupelo, MS 38802
www.lanefurniture.comLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Furniture - Sales
FAQ
LANE HOME FURNISHINGS is currently rated 1 overall out of 5.
No, LANE HOME FURNISHINGS does not offer free project estimates.
No, LANE HOME FURNISHINGS does not offer eco-friendly accreditations.
No, LANE HOME FURNISHINGS does not offer a senior discount.
No, LANE HOME FURNISHINGS does not offer emergency services.
No, LANE HOME FURNISHINGS does not offer warranties.
Contact information
5380 HWY 145 S, Tupelo, MS 38802
www.lanefurniture.com