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They did a really good job and I am having them come back to do a few more trees soon.

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Excellent. Very professional. Came promptly to give an estimate. Scheduled me and kept me informed of any delays due to weather. They were very careful with their work. Cleaned up afterward. Even removed a large limb off of our fence at no charge. Will use again if opportunity arises.

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Wow! Fantastic work! Beyond impressed. Ken knows trees and knows customer service. There were about six men on the job on time and all very professional with very professional equipment, they even had to deal with my grumpy disgruntled neighbor and did so with class. Highly recommend!

The first time was good but we didn't know until a few weeks later the wood fence panels had not been put back as they should . Now when the wind blows the panels almost fall down.
As I stated above having a hard time getting them back out to cut another tree down. I guess they just don't want to fix the fence !

The crew showed up on time, were very through and professional in their work.  It was good value for the work performed.  The crew cleaned branches and debris and raked the yard when finished.
We did  have to wait two weeks to get on their schedule, but that was known up front.

It took several weeks to get an appointment because they were booked. When the work was done it was as described. They cleaned up and removed all trash and debris. The work was completed in one day -- and it was a challenging job because of the location of the tree and the size of the tree. Compared to the previous tree service which did a poor job of trimming the tree leaving the problem to fester, this crew was very professional, understood the problem and made the correct assessment. I will use them again if needed.

It went absolutely EXCELLENT!!  From first contact to final service I have nothing but Positive comments.  My main point of contact, "Ken", gave me a very specific quote of exactly what they were going to do to match what I wanted done. He specifically listed everything in our contract quote that we'd agreed on, and gave me an exact price.  He explained that they were on a backlog, and wanted to be clear there would be a delay before they could get to my job, to make sure I was agreeable..  He contacted me the weekend prior to let me know I was up next  and made sure that I would be available. He also gave me the exact times they would be there.  We agreed on 7:30am.  The first truck was actually there EARLY.  The entire crew immediately got to work working on two of the trees at the same time. I think the first tree was down in like 20 minutes. I had another oak that was tangled in power lines that a neighbor was highly concerned about, and they took it down carefully with no problems, and removed the stump and running roots. They also cleared up a number of limbs from a huge oak I have that was hanging over my roof and hanging over into the street where it would be hit by buses, trash collection , etc.  They also removed an older stump from a previous removal. Their cleanup was excellent, both yards and the street.  Ken also gave me suggestions on how to deal with the stump areas and what to do if they became un-leveled. We did a walk around to verify I was happy with all the work . The workers I actually communicated with were completely professional and friendly , and I was very happy with the entire experience. I highly recommend their services.

No show

I recently had a dead tree removed along with some dead limbs on other trees. My wife and I are totally satisfied with their service. They cut the tree and cleaned everything up and blew the driveway off too. I had a trailer full of limbs I had parked in my drive. They even unloaded the trailer and hauled those limbs too at no extra charge. Thanks to Ken and his crew ! Job well done. I strongly recommend Big John's for your tree work.

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Great ! they came very quickly to give an estimate, and I didn't have to pay until the check came from the insurance company. Would definitely use them again.

Everything went very well with him. He told me it would be four to six weeks before they can do the work. He was extremely personable and friendly and easy to deal with. I wanted some advice on one of the trees and he gave it to me. Everything seemed to work just fine with him. So far, I like their willingness to deal with you and they're very pleasant to work with. If it takes them longer than four to six weeks to do it, I might have a different answer. But we've had a lot of weather issues here, so I know that they're busy with downed trees and stuff like that. If he tells me it's going to take that long, I believe him. He was very responsive to any requests.

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We got a few quotes from other companies before deciding to go with Big John's.  While other companies gave blanket estimates for cost and scribbled down a total on paper, Big John's was the most professional in giving their quote. They walked around the yard and wrote detailed descriptions on a form and itemized a list of recommended work they could do (we have several large trees on our lot with out of control and far-reaching limbs). Each issue on the list was individually priced for our perusal and decision making, we were then able to choose from the list which projects we wanted them to complete (if any, or all). We felt in control of how much we wanted to spend this way and did not feel cheated. He also provided us with proof of insurance and forewarned us to check other companies we were getting quotes from to make sure their insurance is current as well. When the crew came to complete the job, they appeared to have very well-maintained and professional equipment. I was impressed by all the machinery they had. The job was done quickly, safely, and very much to our satisfaction. We will be calling them again to perform the other projects on our list.

They did a great job! They cut down a huge oak tree in our back yard. Also grinded some stumps. They did it one day and cleaned up everything very well. Very nice people. Would use again if needed.

These guys did a great job.  Got a solid estimate after a visit to the house and they did a great job on my trees.  Clean-up was amazing -- it was hard to tell they were even there.  I would highly recommend them to anyone.

I was very pleased with the quality, personal service and price of the services.  All the men who came on the crew were very friendly and eager to get it right.  This is a great service!

Went very well. Fast. Neat.

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