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Dugan Construction / Tree Service

Founded 2004 • With Angi since June 2013

This is a family owned company ran by all family members. We work together to get the jobs done and make sure all of our clients are 100% satisfied or I will do it for free. I give free estimates, with sub contractor rates. The high prices come from contractors that want to get jobs and pay another sub contractor to do the work. If you want not just a company to sell the job , but actually do it and be on the job site. Call me for a quality job and free estimate thanks

Business Highlights

Emergency Services OfferedEmergency Services Offered

Verified Reviews


(1) Verified Reviews

Showing 1-1 of 1 reviews
Derrick A.
Bare with me, some of this is unbelievable for a company trying to make a name for itself....The Owner's team showed up on the 7th day "due to weather" (it had rained on day 2, but dry days 3-5), tree #1 was promptly cut down IN FULL AT THE BASE, FALLING LONG-WAYS ACROSS MY NEXT DOOR NEIGHBORS YARD! Some minor damage was done to 3-4 trees in the neighbors yard as the massive tree slammed toward the ground. After about 20 minutes of sizing up tree #2, the owner's team made a phone call, presumably to the owner, and then promptly left the site. 15 minutes later, the Owner called me, and told me that the price was going up. He said his team would not be back unless I agreed to pay him an additional 25% above the original agreed price...which he had seen twice before quoting and finalizing the contract. I told him that we had an agreement and he then told me that the contract was voided because the work wasn't completed within the date range on the contract. Ok. I then let him know that if he didn't have a contract to come cut my trees down, then he just cut the first tree down without permission. An argument ensued, and he left it all there...the massive tree across my neighbors yard, 2 more trees to come down yet, and a refusal to come back until I agreed to pay him more money. Throughout the whole ordeal, I never paid him a penny. He told me that he never accepts money until the job is done, which turned out to be ok. I ended up going thru two other contractors to finish the tree removal and grind the stumps, thanks to Angie's List. Luckily I had an understanding neighbor, that was sympathetic with my unfortunate contractor arrangement, and we worked together to fix the damage to his trees that Dugan Construction had caused. The only redeeming quality that I need to review is the last time I talked with the owner. He called me about a week after the other contractors had finished (2-3 weeks later, yes the massive tree sat for weeks in the other yard), and told me that he would come complete the job as originally quoted....because his lawyer told him what he had done was ILLEGAL! An admirable act of humility after what we had been through. I had the pleasure of telling him that the work had already been completed, and that I had paid double what he had quoted for the work. The principle of doing what you say you're going to do was worth it to me to have the job done right by a reputable company. I hope my unfortunate experience with Dugan Construction helps someone avoid a series of headaches that would otherwise have gone unnoticed.
Description of Work
The owner of Dugan Construction is the subject of my review. He reached out to me in response to an ad on another service website. The job scope was the removal of 3 large Walnut trees from my backyard, each measuring 50-60 inches around the trunk, and at least 75-80 ft tall. The owner came to see the job twice, and both times he confirmed a price, and on the 2nd visit, he wrote up a contract that we both signed for the job to be completed within 5 days.
tree service

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89 main st

St Charles, MO 63303

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American Express
Financing Available
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Dugan Construction / Tree Service is currently rated 1 overall out of 5.

Dugan Construction / Tree Service is open:

Sunday: 5:00 AM - 10:00 PM

Monday: 4:00 AM - 11:00 PM

Tuesday: 4:00 AM - 11:00 PM

Wednesday: 4:00 AM - 11:00 PM

Thursday: 4:00 AM - 11:00 PM

Friday: 4:00 AM - 11:00 PM

Saturday: 5:00 AM - 10:00 PM

Dugan Construction / Tree Service accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available

Yes, Dugan Construction / Tree Service offers free project estimates.

Yes, Dugan Construction / Tree Service offers eco-friendly accreditations.

Yes, Dugan Construction / Tree Service offers emergency services.

Yes, Dugan Construction / Tree Service offers warranties.

Dugan Construction / Tree Service offers the following services: We are insured and also listed in the yellow pages online. I have lists of references upon request. I give a 10% discount on first time customers. We are just trying to make a living not trying to break your bank. We will work with you and what you can afford.