Overall, the service performed was good. My complaint is with the price. I think they're over-priced. Also, I was not real wild about them debiting my account for $89.00 every 3 months. I would prefer to be billed & pay by check or on-line.

The service person came to our home, we talked a bit about what was going on.  He went outside, and into our attic, taking about 20 minutes, then described the problem and what he would do to rectify the situation. He left behind poison feeders and I have continued to use them for several years.  No more scratching in the walls.

They charged us $750 for putting the lights up, taking them down, and storing them. They are easy to work with. They come and do it and I don't have to worry about it. It's wonderful!

Our overall experience was great.  I would recommend them to anyone.

Great!

As Rottler was already our pest control solution provider, we requested them to do the job of removing the animals from the attic space.  The process was executed quickly using a humane trap.  After a week the cage was removed and a fix put in place to the entry point at a soffit seam. 
Unfortunately the correction to the soffit did not correct the problem long-term as we detected more squirrels a few weeks ago.  We did not renew the warranty of the animal removal.

i was thoroughly impressed with the overall service.  I have had different companies in other states that are available here in St. Louis but Rottler is the best, most thorough and politest company with which I have ever dealt.  The knowledge that I can call them to come for an extra time if I see ants in the home or any other infestaion without additional cost is an added benefit.

It's been a pleasure working with Rottler.  While they may not be the cheapest, their customer service is fantastic and they get the job done.  I've tried some of the major companies out there, and compared to Rottler the other companies are inferior.  I'm very happy with the choice I made in switching to Rottler.

We wanted a preventative termite treatment performed and decided to purchase their termite treatment/pest control package.  They treat the house with "Termidor" for termites, installed exterior termite monitoring stations, and also performed a general bug spray. They will come back every 2 months to respray the house for bugs and check termite stations (retreat area with termite chemical if they see any termite activity).  The cost is a little more than the other bids I got, but unlike the others it includes routine bug spraying and a termite warrenty that will cover repairs of any damage caused by termites after treatment (up to $250,000).  This was the only company that included repairs as part of the warrenty, the others just covered re-treatment costs.  Rich performed the inspection and gave the quote, he patiently answered a million of my questions and grilling about the warranty.  Gene lead the crew that treated the house, he was also patient with my additional questions.  Both guys were extremely professional and a pleasure to work with.  I'm looking forward to continued good service from this company.

They are always on time and professional. Good pricing.

July: Initial service was performed which included Dusting of the attic space, Interior/Exterior power spray and aerosol fogging.   Based on my research I wasn't surprised to discover new holes in cotton clothing after the initial treatment. I made a total of four (2 Rebecca/ 2 Will) phone calls in July regarding the issue and was told to give the treatment time to work as the product is residual.
August: Reported new issue found to Will- Tech( Roach in garage).  Will told me he would get back with me and take care of the newly reported issue along with the outstanding issue of the newly discovered holes.  Aug 20th Matt- Manager and Will -Tech came out to discuss the ongoing issue, treated the attic space for the second time and placed numerous glue boards around the home to help find the pest causing all of the damage.  To date I have only found one carpet beetle in a window sill.  Matt and Will explained that they weren't comfortable putting too much product down because at this point its really hard to determine what is actually causing the damage without seeing the bugs.  **7/31/2012 Bi-Monthly treatment was performed to the exterior of the home.
September: Were still discovering new holes in clothing.  Will treated the house with (IGR) 9/13.  Matt-Manager and Jay-Entomologist came out (9/26) to view some of the destroyed clothing and to take another look around the house to see what else could be done at this point.  Matt and Jay agreed that they couldn't conclude that the damage being done was pest related.  Since that time I was unable to reproduce the same holes from washing and drying clothing.  I did discover some of the markings on the clothing did come from the dryer, but didn't make holes.
October: I called Matt- Manager and informed him that a nelwy purchased shirt that I hung in the bedroom closet has new holes after one week.  He has agreed to treat our home again the first week of November.
Overall they have been responsive, professional and punctual.  My only concern is the ability to find the source of this issue.  It appears that were chasing our tails by not locating the source.  The home is being treated, but within about 30 days were seeing newly discovered holes in clothing.  Not sure that we will ever find the source. 

Nice guy came out and sprayed. asked about problem with mice and wildlife and was given vague idea as to what they could do.

They spray inside and outside. They do it all. They are a great company. You can call them if you have any problems in between sprays. Mike Williams usually does our house. He's extremely kind, friendly, and helpful. They go above and beyond the call of duty. They call before they come as well.

Great service.  Honest.  Quite professional.

Pest control for inside and outside of home.  Serviceman was very professional and helpful.  Also punctual.  I am still using them for pest control maintenance every other month.  I think their prices are a bit high but I appreciate being able to call them if I have a problem and there is no additional charge.

Rottler was easy to work with to schedule the appt, they arrived on time, and they completed the inspection.
When I purchased my house 4 years earlier as part of the initial inspection, termite activity was seen and the prior homeowner did the treatment where they drilled through the concrete with another company that cost $400.  I was told I should do an annual inspection to ensure that there was no re-occuring termite activity.  I called the same company that the prior homeowner used the following year, they only 'inspected' for five minutes and charged me $95 for doing so.  I did not get inspection the next two years since I did not want to spend that much for so little.  So I was very grateful that Rottler does free inspections and did a good job with it.  Lesson learned, do not pay for inspections.

After purchasing a home that had Rottler's services, I continued the termite and overall pest service.  They have a yearly plan that charges $53. quarterly.  I will retain that service.  It is easy to obtain an appointment and they come out to take care of any pest problem. Jerry was very professional, easy to talk with, and knows his stuff.  I would recommend this company.

They checked a trap they set on a regular basis, and when they were sure all the squirrels were out, they closed it up. I was very satisfied with their work. They even removed two dead squirrels when they came to do the estimate.

This was the only company that I have found to be any good because they do a fantastic job. I've been using them for a year now.

Their prices aren't bad. They are a little higher than we would like to pay but they are not crazy high. They usually come when they say. We would recommend them.

If I do see any bugs I call them and they come out and take care of the situation and they don’t charge for that, it’s a part of their service. They have been very good, very knowledgeable and attentive.

I have had a Sentricon system for 10 years and this summer termites came through the system and I found them in a sun room wall .  After spraying twice - before and after I had a section of a wood tongue and grove wall removed, a supervisor came to make an evaluation and take pictures the same day I called to express my concern.  He called the next business day to say that Rottler would be resposible for repairing the damage.  He came the following day with the head of a remodeling company to show him the damage and make an appointment.  He came the next week on schedule and did an amazing job quickly and neatly.  He returned 3 times for minor touch ups, his idea of doing a good job.  This was a problem that got worse every time some one looked at it, but Rottler really stepped in and took over.  They even reimbursed my expense for removing the first piece of the wall.  This was handled with integrity, courtesy, and efficiency.

They do a good job and keep all the bugs away.

They were responsive, punctual and professional.

They couldn’t do any better. They are wonderful.