Assistance Home Care

Home Healthcare - In-home Services, Home Healthcare - Disability Equipment & Services

About us

When Moving Isn't An Option... Assistance Home Care is committed to honoring one's wishes to stay at home and enrich the journey of aging with compassion, dignity, and respect. Established in 2011, Assistance Home Care was founded by Allen & Sally Serfas, who started their home care journey in honor of Sally's mother whom she lost to Alzheimer's disease. Assistance Home Care has grown to serve two major areas in Greater St. Louis, Missouri and Chicago, Illinois. Our team prides itself in its ability to provide customized and specialized care for seniors and elderly struggling with the challenges they face with age-related disease or conditions such as Dementia, Alzheimer's disease, Movement Disorders, Parkinson's disease, MS, ALS, stroke, and hospice & palliative support care at home. Our Care Professionals are committed to education to better serve others and themselves by fulfilling 12 hours of continued education each year. All Assistance Home Care employees undergo a rigorous & selective 16-step Screening and Onboarding process - so selective in fact, we hire less than 5% of all candidate applications. Assistance Home Care provides peace of mind to families through our customized hourly and 24/7 schedules with NO Deposits, Service Length Commitments or Minimums. Contact us today to learn more about the Assistance Home Care difference.

Business highlights

14 years of trusted experience
Family Owned & Operated

Services we offer

AGENCY TYPE Full Service Agency ----- RANGE OF SERVICES Personal Care Assistants Private Duty In-Home Care Senior Care Movement Challenges Care Transfer Assistance ADL/IADL Assistance Companionship Care Private Duty Nursing ----- TYPES OF CARE Transportation: Yes Doctor Visit Companionship Light Housekeeping Transfer Assistance Dressing And Grooming Bathing And Toileting Exercise Home Maintenance Walking Wheelchair Assistance Memory Care Companionship Meal Preparation Errand And Grocery Assistance ----- TRAVEL Travel Details: Staff Will Travel 30+ Miles To Provide Care. ----- SCREENING In Person Interviews Reference Checks Driving Record Check Credit Check Residency Confirmation Drug Screening Sex Offender Check ----- TRAINING Continual Training ----- TRAINING AREAS Patient Transfers Stress Management Family Communication Transition Issues Memory Care Training Ethics Validation Techniques ----- PAYMENT OPTIONS Insurance ACH Credit Card ----- PAYMENT DETAILS Payroll Provided For Caregivers ----- BONDED/INSURED Bonded And Insured

Services we don't offer

Private Duty Home Care Limitations: Medication Set Up/Management (Reminders permitted) Nail Care Wound Care Medical Care

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-9 of 9 reviews

Marvin B.
10/2022
5.0
home elder care
  + -1 more
Pleased overall
Description of Work: In-Home Care Services
Rating CategoryRating out of 5
Yes, I recommend this pro

Beth W.
10/2020
5.0
home child care
  + -1 more
Assistance Home Care is the perfect place for taking care of my child. Thanks to mike from Assistance Home Care.
Description of Work: Child Care

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Karen M.
04/2016
5.0
independent living
  + -1 more
.
Description of Work: Stayed with my mother for a four-hour shift so we could go to a meeting. It went very well. |

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

BEVERLY K.
07/2015
5.0
home elder care
  + -1 more
Jasmine from administration brought three people for me to interview. I chose one. It has gone well and I am kept informed of changes.
Description of Work: Makes meal, watches dog, helps out with breakfast, gets my mail, washes my hair, light housework, laundry and grocery shops.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

DIANA A.
07/2015
5.0
home elder care
  + -1 more
After our initial evaluation, we set up 3 appointments so that we could "interview" caregivers. Either Chrissy or Sally accompanied the candidate to the appointment. We were able to interview and interact with the person. Chrissy and/or Sally contacted us to get our thoughts about the meeting. We ended up choosing one person for the lead caregiver and the other 2 will be on the backup team. My mom is very comfortable with her decision. The caregiver "clocks in and out" by calling from the home phone. The hours/days are flexible to meet our needs. We are very happy with every aspect of Assistance Home Care, from the initial meeting with Sarah and Chrissy to the assistance given by the caregiver. They make a very difficult decision much easier for all involved.
Description of Work: I was looking for a company to provide in home assistance for my Mom. My mom contacted the office and spoke with Alan. They scheduled an in home evaluation for the next week. My mom and I met with Sally and Chrissy. They were very informative and patiently answered all of our questions. They are both very friendly and helpful.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

Leslie S.
07/2015
5.0
home elder care
  + -1 more
Marge needed a good deal of care and walking. She has progressed to the point where she needs little care now.
Description of Work: From 5/2013 to 6/7/2013: Mostly sitting at night, occ-24 hours for two days and part time days.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

Leslie S.
06/2013
5.0
assisted living, independent living
  + 0 more
Marge needed a good deal of care and walking. She has progressed to the point where she needs little care now.
Description of Work: From 5/2013 to 6/7/2013: Mostly sitting at night, occ-24 hours for two days and part time days.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

BEVERLY K.
06/2013
5.0
home elder care
  + -1 more
Jasmine from administration brought three people for me to interview. I chose one. It has gone well and I am kept informed of changes.
Description of Work: Makes meal, watches dog, helps out with breakfast, gets my mail, washes my hair, light housework, laundry and grocery shops.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

DIANA A.
03/2013
5.0
home elder care
  + -1 more
After our initial evaluation, we set up 3 appointments so that we could "interview" caregivers. Either Chrissy or Sally accompanied the candidate to the appointment. We were able to interview and interact with the person. Chrissy and/or Sally contacted us to get our thoughts about the meeting. We ended up choosing one person for the lead caregiver and the other 2 will be on the backup team. My mom is very comfortable with her decision. The caregiver "clocks in and out" by calling from the home phone. The hours/days are flexible to meet our needs. We are very happy with every aspect of Assistance Home Care, from the initial meeting with Sarah and Chrissy to the assistance given by the caregiver. They make a very difficult decision much easier for all involved.
Description of Work: I was looking for a company to provide in home assistance for my Mom. My mom contacted the office and spoke with Alan. They scheduled an in home evaluation for the next week. My mom and I met with Sally and Chrissy. They were very informative and patiently answered all of our questions. They are both very friendly and helpful.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

    Contact information

    2234 Bluestone Dr, Saint Charles, MO 63303

    http://assistancehomecare.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Healthcare - In-home Services,
    Home Healthcare - Disability Equipment & Services

    FAQ

    Assistance Home Care is currently rated 5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Assistance Home Care accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    Yes, Assistance Home Care offers free project estimates.
    No, Assistance Home Care does not offer eco-friendly accreditations.
    No, Assistance Home Care does not offer a senior discount.
    No, Assistance Home Care does not offer emergency services.
    No, Assistance Home Care does not offer warranties.
    Assistance Home Care offers the following services: AGENCY TYPE Full Service Agency ----- RANGE OF SERVICES Personal Care Assistants Private Duty In-Home Care Senior Care Movement Challenges Care Transfer Assistance ADL/IADL Assistance Companionship Care Private Duty Nursing ----- TYPES OF CARE Transportation: Yes Doctor Visit Companionship Light Housekeeping Transfer Assistance Dressing And Grooming Bathing And Toileting Exercise Home Maintenance Walking Wheelchair Assistance Memory Care Companionship Meal Preparation Errand And Grocery Assistance ----- TRAVEL Travel Details: Staff Will Travel 30+ Miles To Provide Care. ----- SCREENING In Person Interviews Reference Checks Driving Record Check Credit Check Residency Confirmation Drug Screening Sex Offender Check ----- TRAINING Continual Training ----- TRAINING AREAS Patient Transfers Stress Management Family Communication Transition Issues Memory Care Training Ethics Validation Techniques ----- PAYMENT OPTIONS Insurance ACH Credit Card ----- PAYMENT DETAILS Payroll Provided For Caregivers ----- BONDED/INSURED Bonded And Insured
    Private Duty Home Care Limitations: Medication Set Up/Management (Reminders permitted) Nail Care Wound Care Medical Care

    Contact information

    2234 Bluestone Dr, Saint Charles, MO 63303

    http://assistancehomecare.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day