Arco Distributing
About us
Arco Distributing.
Business highlights
67 years of experience
Services we offer
Air Conditioning Service & Repair, Mobile Home Equipment & Parts, Mobile Home Repair & Service
Reviews
4.19 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 22% |
Showing 1-9 of 9 reviews
Dawn L.
Aug 2014
After 2 times at Arco the mower still does not run.
Response from Arco Distributing
"I apologize for your poor experience at our shop. This is the first I have heard of any issues with your repair. The machine came in for the self-propelled not working and I hope this issue has been resolved. I see that we did a tune up on your machine while it was in here, I apologize if there is a no start issue going on with your machine and would ask that you give me a chance to make this poor experience right. If you would be so kind as to call me at 636-394-0044 ext 6004 I would love to win your business back."
Arthur C.
Oct 2012
I have a TORO self propelled mulching mower I bought about 12 years ago. It was time for the winter service and blade was dull. I dropped it off when requested and picked it up a few days after the bench date.
Repairs completed as expected. I cut the lawn over the weekend and it operated well. They could do a little bit better explaining the bench date process. However, this is the 5th or 6th year ARCO has serviced the mower and to my satisfaction.
In September the pull rope finally gave out and they repaired that.
ARCO has also serviced/sharpened my chain saw and when I had a problem (operator error) they sorted it out.
ARCO is close by, reliable, and the price is fair. I'm a repeat customer.
Repairs completed as expected. I cut the lawn over the weekend and it operated well. They could do a little bit better explaining the bench date process. However, this is the 5th or 6th year ARCO has serviced the mower and to my satisfaction.
In September the pull rope finally gave out and they repaired that.
ARCO has also serviced/sharpened my chain saw and when I had a problem (operator error) they sorted it out.
ARCO is close by, reliable, and the price is fair. I'm a repeat customer.
Response from Arco Distributing
"Member, I would be grateful if you would take a moment to stop by or call me at 636-394-0044. This issue you mention with the bench date has been an ongoing problem for our shop since we started 35 years ago and I would love an customer’s perspective on a possible resolve as we have tried multiple options and have yet to find a resolve. Thank yo in advance and for your patronage."
David E.
Oct 2012
Very poorly. Please see the description of services performed.
Response from Arco Distributing
"Member, I am shocked sir at the outcome of your latest service. This is the first that I am hearing of any issue and will be more than happy to make this right with you if given the chance. I would hope sir that after 25 years of working with us you would give me the grace of informing me of issues you may have, and allow me to resolve them for you. There is no excuse for poor service and this is most definitely what you experienced. I did hire a new mechanic and service lead this year and have since made adjustments to my employees. You are not the first customer that has had issues with this and I offer my sincerest apologies that this was not caught sooner so you did not have to go through this headache. I ask for your consideration on giving me a chance to gain your trust back. – Tony Mueller"
Dale L.
Apr 2012
Took my Torro in because it was eating gas and was very weak running. They told me it woulf be 8 to 10 days to fix and that's what it took. They re-built the carb and put in a new plug. Great job overall.
JENNIFER D.
Oct 2011
Were very impressed by the sales people. Very knowledgeable and informative without being pushy. What was most impressive is they had the confidence to refer my husband (who has to research every available product) to another store. This and the fact that they offer service on our mower for the future is what made us decide to purchase the mower. The delivery person was also very friendly, pulled the mower into the garage, and was on time.
Rebecca S.
Jun 2011
Oops! I just realized that I never submitted a report for Arco Lawn Service when they serviced my old Snapper riding lawn mower last year. I found Arco through Angie's list, and their prices are about half of what our previous lawn mower repair company charged. I was very happy with their service. The first time they repaired my riding lawn mower, it was right at the busiest season for lawn mower repair-- when people first start mowing their lawns in the spring and realize their mower isn't working, so it took a couple of weeks for my lawn mower to get repaired and returned. They picked up and returned my riding lawn mower from my house. They require a $78 deposit to pick up the mower. It is now a year later, and I just made an appointment for them to pick up and service my riding lawn mower again.
NIKKI D.
Sep 2007
Arco Lawn Equipment does excellent work. If you have a service contract with them they will come out and get your equipment. They are honest and reliable. I would recommend their services very highly to others. I can't remember what the service contract is, but it's very reasonable.
NIKKI D.
Oct 2005
VERY HONEST, FAMILY OWNED, AND OPERATED COMPANY. WE HAVE USED THEM FOR YEARS.
CESAR M.
Feb 2004
SHOULD YOU HAVE A PROBLEM EARLY ON AFTER THIS WORK, THEY WILL COME BACK OUT AND FIX IT. THEY ARE DEPENDABLE, EFFICIENT, AND PROMPT.
Licensing
State Contractor License Requirements
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FAQ
Arco Distributing is currently rated 4.1 overall out of 5.
No, Arco Distributing does not offer free project estimates.
No, Arco Distributing does not offer eco-friendly accreditations.
No, Arco Distributing does not offer a senior discount.
No, Arco Distributing does not offer emergency services.
No, Arco Distributing does not offer warranties.