Ferrellgas

unknown

It was fine. Everything went pretty smoothly. The installer was very knowledgeable and explained the basics of the tank. I was satisfied. They are easily reachable.

After paying $350+ for the propane upfront, we were promised a delivery date which was 2 weeks later. They failed to show on the promised delivery date and subsequently changed the date of delivery 3 times. It was 3.5 weeks after paying for the propane that it was finally delivered. By the time it was delivered, our tank had run out and the pilot light on our logs had gone out also. I asked the delivery person if he would check the logs and relight the pilot, he told me that I hadn't requested that when I placed the order so he couldn't do it! I explained to him that I had ordered the propane almost a month earlier and at that time the tank had gas and the pilot was lit. If I had known it was going to take them a month to deliver I might have known to ask for assistance at time of delivery!!! They are a horrible company to do business with and I will not be using them again.

It was a good estimate.

Ferrellgas were prompt. I didn't have to call them, they called me, knowing when I would need gas. They set up a schedule based on the monitoring. It was good. They periodically send e-mails with special offers and information. That's really good as well.