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A1 Mortgage Group LLC

Mortgage Companies,

About us

Additional contact name - Charles David Weatherman.

Services we offer

Residential mortgage lending.

Reviews
3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%

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Showing 1-2 of 2 reviews
Lois C.
Sep 2020
1.0
Mortgage Companies
I got letter from this firm pretending to be my current mortgage holder. Apparently this is the only way they can get business.

Kyle Y.
Jul 2015
5.0
Mortgage Companies
Yes, I recommend this pro
$1,000

I was treated very well, and very happy with the service I received from A1 Mortgage.

I refinanced my home mortgage, and have a lower interest rate, lower payment, and the loan was closed very quickly. I was even able to skip 2 mortgage payments! Thanks A1!










Ashley F.
Jul 2011
1.0
Mortgage Companies
$795
Worst refinance experience we could have possibly had.
Response from A1 Mortgage Group LLC
"My name is Nick Payne and I have been a loan officer with A1 Mortgage since August 2007. We are a better business bureau Mortgage Company with an “A” rating and over half the loans that we originate are from previous clients or referrals from previous clients. This is why I was a very disturbed when I read the negative review posted by the member. I would like to take a minute to explain what really took place during her refinance process and hopefully clear up some of the false accusations that she is claiming. When I met with the member's for the first time on June 8th 2011, we sat down in my office and went over the loan options. I explained to them that there are many variables in refinancing a mortgage and ultimately everything will be predicated on the appraisal. I explained that their appraisal would be ordered through an appraisal management company . We talked about best case and worst case scenarios based on what their home would appraise for. We then went over the cost involved in the loan and the member's were very happy so they signed paperwork and paid for the appraisal ($400). A week later their appraisal came in at $178,000 and the lender decided after reviewing the appraisal, that they would need a field review to validate the value. I called and explained to the member's that the lender required a field review so they paid ($295) for one. The field review came back at $152,000 which we thought was extremely low. The lender declined the loan based on the value of the field review. I called the member's and explained the situation . A1 felt they were cheated by this field review and agreed to pay for another appraisal to confirm the true value. That appraisal came in at $170,000 this time and the members were ready to move forward. I told the them on June 8th that they could skip their June payment since they were very tight on money if we were able to close quickly. However, since there were a few hiccups along the way the members needed to make their June payment so a late payment wouldn’t post on their credit. This is where the member became furious and would no longer speak on the phone, only by email. The members claim that there was $10,000 in closing costs. Their payoff was for $146,000 and the new loan amount was $153,000. Over half of the cost involved in the $7,000 increase was their escrows (taxes and insurance) that needed to be collected, they were aware they would get that money back from their escrow account with the current lender 3-4 weeks after we closed. They also claim they were told there would be $100,000 in savings which is completely untrue . It was explained clearly to the members that their savings would be less than half that number. The member started calling around to different mortgage companies. This being a competitive business, she was told by a Loan Officer that she was being taken advantage of. The member then called me and requested a copy of the Settlement Statement. I explained to her it was not prepared yet but I could give her the breakdown of the fees from the Good Faith Estimate. Once I received the Settlement statement, I sent it to her. Later that day I received an email stating that she wanted to stop the loan process and she wanted the $695 appraisal fees back that she was out-of-pocket for. I handed everything over to the owners of A1 Mortgage and the members were reimbursed the $695 plus our owners gave them $200 in gift cards. We are sending in copies of the canceled checks to Angie’s List and any other websites that the member has posted on as proof that the members were reimbursed for the appraisals. As I always explain to my clients there are many variables that can take place when originating a loan and sometimes not everything works out the way we plan or would like them too. There are certain things that are out of my control such as the appraisal and the turn times with a lender."

Licensing

State Contractor License Requirements

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FAQ

A1 Mortgage Group LLC is currently rated 3.0 overall out of 5.

Monday: 8:30 AM - 7:00 PM Tuesday: 8:30 AM - 7:00 PM Wednesday: 8:30 AM - 7:00 PM Thursday: 8:30 AM - 7:00 PM Friday: 8:30 AM - 5:00 PM

No, A1 Mortgage Group LLC does not offer free project estimates.

No, A1 Mortgage Group LLC does not offer eco-friendly accreditations.

No, A1 Mortgage Group LLC does not offer a senior discount.

No, A1 Mortgage Group LLC does not offer emergency services.

No, A1 Mortgage Group LLC does not offer warranties.

A1 Mortgage Group LLC offers the following services: Residential mortgage lending.