I got an estimate, but did not have them perform the service. (I wanted a door done also and they couldn't replace the door.) They were one of the lowest bids with the best quality, and if I was only having windows replaced, I would definately use them. They did give me different information on the lead laws than some others did (4 contractors had 3 versions of the lead laws).

He was great! He did an excellent job. He was very responsive, very timely and his price was good.

It took three and a half months to get my window order/installation completed with a lot of headaches along the way. I'm happy with the performance of the windows but I would not work with Window World again.

They did a nice job, I have no complaints. They were quick, efficient, and a good company to work with.

It went very well! They were punctual and installed high quality products.

They were pretty fast. They gave me a bid a couple of days after I contacted them on the list. I didn?t like their product as much because they had cheaper quality windows. I won?t call them in the future because I already got new windows from a different company.

They were less expensive than other companies and they did a good job. They were courteous. They were right on time.

The salesman was nice and didn't pressure us for a sale. However, he failed to tell us that our expensive BLINDS WOULD NO LONGER FIT THE WINDOWS! We did not figure this out until the windows had been ripped out and my husband realized the new windows were wider and set into the frame less deep than our old windows. We had to have them insert the windows in a way that they would not normally have done, in order to allow our blinds to somewhat fit in. We spent thousands on the blinds, and were not prepared to replace our blinds. Now the blinds stick out from the windows and the top part of them extend way beyond the window. It looks awful. Had they told us our blinds would not fit, I would have kept our old windows and simply replaced the glass in them with the low-e energy efficient glass (which you can do by hiring a glass company, and for us, it would have been $2,000 cheaper to have done so). In retrospect, I wish I had hired the glass company for $3,000 vs Window World for $5,000 and then my blinds would still look nice. I think the windows themselves are fine, and if I hadn't had the problems with the blinds, I would have been happy enough. But before you go with Window World, BE SURE AND ASK IF YOUR BLINDS WILL FIT because clearly the salesman may fail to tell you this.

Their salesman was very nice and very professional. It was a little bit pricier than what they advertised, but I did upgrade the windows just a little bit. They were very prompt and did a good job of installing. The only thing is that one of the locks was broken on the windows that they installed, so they had to come back and replace it. When the guy came in to install the windows, they said they were going to be there in the morning. However, they didn?t actually show up until the afternoon. It was for a rental home, so the tenant had to take a day off work and he had to sit and wait for half a day. They had to come back the following day too because of their delay in arrival. They didn?t call and let me know that they were going to be late.

The salesman came and showed us the windows. He showed us how it worked and how it would look. He took measurements. He then came back with an estimate. They were very good and responsive. We are still waiting for 1 window which they did not get right. It was supposed to have grids and they should have replaced it 3 weeks ago but it has not been done so far.

We've had excellent luck with the windows that they installed. They did a great job putting them in and with cleaning up after themselves when they were finished with the work. We didn't experience any problems with them.

Salesman came out, answered questions, no pressure. After he left, I ended up calling him two or three times more with other questions......also providing me with a long list of previous customer addresses and phone numbers that I could call, or even go drive by to see their work.......I did that.......once satisfied with the answers and the quote, we agreed to an installation date. Three men came out on that date, (two sons and their father).....and finished the whole project in about six hours!! I had one small caulking issue after they left, but returned a few days later after my call and took care of it. I was very pleased, and because of the type of window I purchased, I will also be able to take advantage of the $1500 energy tax credit that is available this year. The house is definitely quieter, and I'll be anxious to see some savings on my utility bills over the next few years. I also liked the option of using the "six months same as cash" terms.

They were very professional and concerned about our overall satisfaction. We had one issue, but they came out and fixed it the very next day.

I think that they provided excellent service. The price was very good. They came out and did just what they said they were going to do. The windows are very good quality. The job itself is pretty messy, but they tried to keep it clean as possible.

The workers came a little later than expected (only about 15mins) and they looked around at all the windows and checked the measurements out. I left them in my house while I was at work. They called me when they were about done and I looked over their work. I wish they would have told me in advance how dirty it gets. They cleaned up their mess just fine, but dirt had blown in from where the windows were So I had to vacuum everything from the floor to the upholstery. The actual installation of the windows was great. The craft of the job wasn't quite what I had expected. I live in an old condo from the 20's and there were numerous coats of paint on the windows, making it difficult to remove the wood moulding piece to remove the windows. I wish they had been a little more careful at slicing through the paint to get at the wood. It is a pain to have to go through and patch and paint! I knew I would have to do a little bit of work, but some areas had a lot of paint peeled off. One last thing, I wish the workers were in some sort of uniform. One of them had a Window World T-shirt on with jeans. The other two had shorts and t-shirts on, not at all related to what they were doing. At the least, they all could have had Window World T-shirts on.

I was satisfied with the work performed. The sales person who came out first was very personable. We have dealt with many windows with them. They are very good, professional and thorough. The installers were also professional and clean. I would recommend them to other people. They were very quick to respond.

The crew they sent did a moderate job of caulking and the flashing detail (metal pieces that divert water away from the window/building) was angled such that water was coming in through the weep holes and running inside the wall. This problem was only made worse because the bottom trim board on the outside of the condo was twisted out, letting water in behind it (our HOA's problem). After a few heavy rains, the bedroom window just below that one had water leaking in through the top. To fix it we had our HOA out to replace the upstairs window bottom trim board. Window World then also came back out and re-detailed the side and bottom flashing pieces as well as adding/redoing caulking. They have also put in an order for another window to replace the spotting one in a few weeks. The window looks really weather-tight now with the new trim board caulking and flashing detail. I don't believe that we'll have any more problems.

We had Window World replace 24 windows in one of our rental homes that was built in 1901 and still had the original windows. During the window removal process, one window weight came through the ceiling. Our Window World representative immediately called out for a sheet rock repairman and everything was fixed to our satisfaction. They treated our rental as if it were our main residence. Please understand that respect and attention to detail in a rental is difficult to find. The installation crew was very professional and experienced. For the money, we were very happy with the product received.

The installer does an excellent job, is dependable and timely. We can already see a reduction in our gas bill. I highly recommend the window to anyone.

They were right on time. It took them half a day. They removed all of the second floor windows first and replaced them and then repeated on the first floor. All windows were neatly caulked inside and out. They cleaned up, loaded up and were on their way. Everything went smoothly. We are very pleased and will hire them to replace the remaining seven windows in the house.

My home is only 10 years old, but one window does not open without coming completely out of the frame. I have asked several window companies about a repair, but all said it would have to be replaced. I saw a Window World booth at a Kansas City remodelling show and based on reviews on Angie's List I set an appointment for someone to come out to my home to give me an estimate to replace the problem window and one next to it (both need to match for cosmetic reasons). Jack came to my home, saw the problem and said it could probably be repaired for a fraction of the cost to replace two windows. He referred me to a local business for the repair. Wow. How often does that happen? If the window cannot be repaired to raise and lower properly, there is no question that Window World will get a call to replace the two windows.

Had to call back twice. One window uneven, one did not close properly.

I wasn't happy with the product. I didn't get a good feeling that the actual frame of the window would be fully covered. I would be more comfortable with their product if I needed smaller windows.

The salesman was very nice and gave several options for the windows. They did the work all in one day and worked hard the whole time. We have a fifty-year-old house so there was some molding work that didn't look quite finished, but they made me aware of that beforehand. I think they did a great job and made everything look as nice as possible. The finished product turned of fine.

The initial company representative was very friendly and NOT pushy. We spoke about several options, and he returned to go over the details once we had made some decisions. Again - NO PRESSURE - very nice and relaxed. The installation team came and did just what we expected - went straight to work and plowed through the job. Excellent!!!