High & Dry Foundation Repair

They did a great job

It was a good experience that I had. I had the work done, i got three bids and it was competitive. They were professional and pretty quick. The only downside is it took a couple three weeks to get it schedule but i is because a lot of people having basement issues, weather related. I used the Angies List coupon which is why i selected them. They were good on follow up. When i requested the bid someone from the office followed up to see if i wanted to do the work and then emailed me to confirm the work.

Very fast - and extremely neat. Excellent!

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Went perfectly.

They were prompt and efficient. They removed the foam insulation and showed me the damage that the leak had done, and explained the process.

Their work is excellent -no more leaking

There were 2 workers. They were efficient and professional

I could not be more impressed with the quality of work and professionalism provided by High and Dry. They inspected the crack during negotiations to buy our home and let us know the crack was not significant and shouldn't keep us from buying the home. Upon purchasing the home they came out and had the crack repaired in less than a few hours of work. Despite having to grind some wall away they left absolutely no mess at all. The worker was extremely professional, kind and thorough. I would not hesitate to hire them again should we have any other foundation issues.

We had just moved in and found water collecting in our basement. Luckily, we isolated it to a crack in the poured concrete. We got 3 quotes, all of which were in the same ballpark, but high and dry was the quickest and most professional. The crack did extend behind a doorframe and so I requested they do the necessary demo work to plug the whole crack, which they did with the absolute minimal amount of damage to the finished portions of the basement. The work was quick and cleanup spotless. Best of all, when half of St. Louis was under water a week later, our basement was high and dry. Thanks.

Perfectly! High & Dry team scheduled a repair appointment, called a day before the original schedule date to reschedule because a new wave of rain would likely cause more seepage (which it did). Tech arrived on-time, explained what he would do, did it, showed me what was done. Subsequent rains have proven that this company lives up to its name: high and dry. Well done.

It was a very difficult job and it took them three days to complete it but the work was excellent and the crew very professional. The owner Tom Ely came out several times to make sure everything was going smoothly and was always available to us and the price was very reasonable period we would not hesitate to recommend him or use him again.

Crack was repaired inside and outside.

perfect. Another company said I needed a whole new system for over $12,000. This company said I only needed to replace the sub pump $350.00

very good we had 2 hard rains and there is no apparent leak so glad we chose this company, I would highly recommend them will defiantly use them in the future if needed

They were on time, were very professional, and did quality work for a fair and reasonable price.

Very smooth, efficient and professional. Sales/evaluation was great! Not at all pushy and explained issues very well.

1. Working with the office was exceptionally good. Called on a Friday and booked a Tuesday ( Monday was a holiday) appointment. Was given a choice of the visit resulting in just a bid price or based on the likely cost of $350 ( post Angieslist $50 certificate) having the work done at that time. Based on information found in customer reviews for this type of repair from several providers, I chose the latter. On Tuesday, the technician arrived on time and was efficient. I paid the technician by check. That day, by email, I received a paid invoice, lien waiver and warranty. 2. However, while the technician ( Tod, I think) was punctual and efficient, I found him difficult to work with. (a) Upon his arrival, I asked if had brought the promised proof of liability insurance. He said he did, that it was in the truck and would bring it in. That never happened. (b) More disturbing was his great reluctance to protect the area in which he was working, specifically, the carpet in this finished area of the basement. Before he started, I asked him to put something down ( in this roughly 6x6 vestibule) and he said he had some plastic to do that. He brought in his wall brush/vacuum and proceeded. When that was done I reminded him of the need to cover the carpet. When he brought in the expoxy to mix and apply, he had two plastic kitchen can size trash bags, each about 1"x2". One he placed at the foot of the crack and the other under the epoxy bucket ( leaving the carpet exposed between the two) and began mixing the epoxy on a piece of cardboard with a trowel. By then his hands were full and there was no place to set the items down so that he could stop and cover the floor. About that time, he said something like " there is 0% chance that I will get something on this rug". At that point, I brought a sheet to the area for him to use, but he proceeded to epoxy the wall. With that finished, I said that we were now going to fully cover the carpet and if it did not happen the work would be stopped ( prior to injection the second epoxy mix into the wall). Finally, he spread the provided sheet, saying something like, " is that good enough for you". He then finished the job. In the end there was a spot on the carpet, that I think I have been able to clean.

Great work. They cleaned everything up at the end of the job. They explained what they were doing as the job went along.

I felt like the company did an excellent job. Someone came out and gave me a quote beforehand and they were very professional, making sure that I completely understood what would be happening and the warranty involved. I scheduled an appointment and the day that the workman came out on time (early in fact) and began his work. It happened to be raining, so instead of completing work that could potentially void warranty, he rescheduled one of the cracks for a different day. I appreciated the thoroughness to make sure that the work was done well and that it would last. The second workman came out a few days later and finished the work. They give a lifetime warranty for all cracks that they fill and that gave me an incredible piece of mind that this was money well spent. I was very happy with their services and would definitely recommend them to someone else.

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We like that they guarantee it.

All phases handled very professionally, from the office phone contact, timely estimate and work service call. The work was done and he cleaned up area. Answered any questions. Thank you for solving this leak.

I contacted three firms. One gave me a quote without inspection. Another gave me a verbal quote at my home but never a written quote. High & Dry was the only firm that inspected our home, described their recommended solution, provided a written quote - all in a very timely manner.

They did very good work. The crack was not my problem the first, I mean leaking, and he checked my gutters and pointed out a problem with my gutters that was the problem and I checked out those fixed that was found. So, I appreciate the decent work.