For nearly 20 years, Pyramid Roofing has been the first choice for quality customer service in both commercial & residential roofing projects. Contact us today for more information on how we can help you with your next custom roofing job!
They did the work that was necessary. They repaired the damage that had been done by the storms. They did it in a quick and efficient manner. Their overall professionalism is good and I haven't had any problems since. I was happy with their work.
Description of Work: They put a roof on my house a few years back and came out to do some repairs caused by some storms last year at no charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pyramid Roofing Company Inc
Thank you Sir!
Barbara S.
09/2014
5.0
roofing
+ -1 more
They were very responsive to a problem we had 2 years later, and so they did a good job, and took responsibility to some damage that we saw. They were very forthright about it.
Description of Work: I used Pyramid Roofing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$26,000
Response from Pyramid Roofing Company Inc
Sorry to hear you had a problem but glad you were happy with how we addressed it
Richard S.
06/2014
5.0
roofing
+ -1 more
salesman was knowledgeable and took the time to answer my questions. He worked well with my insurance company. The actual installation crew was professional and seemed to really know what they were doing. The finished job was as per contract specifications. The job was checked by their field representatives. The office staff was helpful, and provided all of the necessary paperwork that I requested, and that was required by my insurance company. I was satisfied with the job, and would recommend the company. l
Description of Work: complete re-roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
Response from Pyramid Roofing Company Inc
Thank you. It is a pleasure to work with a great customer!
Kenneth C.
04/2014
5.0
gutter repair, roofing
+ 0 more
Pyramid replaced my roof several years ago and did an excellent job. Rep was professional and crews were able to get the job done with professionalism. Took 2 days because of weather. Replaced roof again in April 2014 due to a hailstorm. Again rep was professional and crew were able to get the job done in one day. Excellent job. A preferred customer of my insurance company. No complaints. They even did a minor repair on my guttering at no charge. Highly recommend this company.
Description of Work: Replaced a damaged roof due to severe hail damage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Response from Pyramid Roofing Company Inc
Great to hear! Thank you.
Phyllis R.
04/2014
5.0
roofing
+ -1 more
They replaced our roof after a storm in 2011 and returned to replace shingles knocked loose just recently from wind. We were happy with the original work and continue to be happy with their punctuality and professionalism.
Description of Work: Returned to replace shingles on overhang of window.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pyramid Roofing Company Inc
Thank you for the acknowledgment!
melora J.
03/2014
5.0
roofing
+ -1 more
We had hail in the neighborhood recently. Roofing signs have popped up all over. One company came by and said we DEFINITELY needed a new roof. Said they'd "work with us" on our deductible. Told the neighbor they needed one also. Suspicious about what this meant, I called Pyramid out to have a look. Friends had previously referred Pyramid to us. Ray took a look and said I'd love to sell you a new roof -- that's how I earn my money -- but you don't need one. He was extremely professional and honest. When I do need a new roof, I'll be calling Pyramid.
Description of Work: Roof inspection
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pyramid Roofing Company Inc
We really appreciate your comment.
Eric S.
03/2014
5.0
roofing
+ -1 more
We had Pyramid out to do a full roof replacement on our home and the crew was great. They had our old roof off in just one day and the new roof back on in just a couple days after that. They were extremely reasonably priced and cleaned up the location after they were done.
Description of Work: Full roofing replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Pyramid Roofing Company Inc
Thank you
Andrew F.
02/2014
5.0
roofing
+ -1 more
Came out gave me a great estimate (the same day I called) and had the job done in less than one day. Great company!!
Description of Work: Had new shingles put on my roof due to the snow and ice damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pyramid Roofing Company Inc
Thanks very much for the kind words. Glad we could help!
randy F.
11/2013
5.0
roofing
+ -1 more
Although I did not use premier roofing, I would recommend them to someone to contact.
Description of Work: Ray L. was very responsive over the time I spent deciding on a vendor.and would follow up with me periodically. I had a difficult time deciding on a roofer. He was one of a few who provided a number of references in the area that I could visit.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,100
Response from Pyramid Roofing Company Inc
Thank you for the input. I'm sorry you did not chose us. I know you meant to typet Pyramid Roofing and not Premier as we have you listed in our database with Ray Lindner (Ray L) as your representative. Thanks again for the kind words
Cheryl C.
08/2013
5.0
roofing
+ -1 more
We are very impressed with this company. Everyone was very professional and accommodating beginning with salesman Sam to Chad the inspector on the job to the talented and meticulous crew who replaced our roof. The job took 4 days to remove the old wood shake roof and replace it with a GAF Armorshield composition shingle. The job started on time, the workers showed up everyday on time and worked 12 hour days. Every night they cleaned up the yard before they left. The roof looks terrific and we couldn't be more pleased.
Description of Work: Removed wood shake shingles and replaced with GAF timberline Armorshield II composition roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,700
Janice J.
08/2013
5.0
roofing
+ -1 more
They were actually early! It took them only one day to tear the old roof off and they installed the plywood. They finished the job on the second day. They had to replace some of the rotted wood in the garage before they could apply the roof and they did it perfectly! They cleaned up after themselves very well.
Description of Work: They first removed the old roof, plywood, shingles and all and replaced it with a new roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
Sue J.
08/2013
5.0
roofing
+ -1 more
We had a leak over the front door. Pyramid was recommended by our insurance agent (this was not an insurance job by the way) so we called. They came out, inspected our entire roof, took pictures of the problems, then discussed them each as they showed them to us. They only had to remove and replace a limited amount of shingles, a small amount of flashing, and a vent. Several days later it was completed and cleaned up after. No fuss, no muss.
Description of Work: Repaired roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Chuck G.
07/2013
5.0
roofing
+ -1 more
Todd worked with my insurance company and made temporary repairs while my claim was being processed. They were very responsive and performed all of the work as scheduled. They were very professional and cleaned up when they were done. The whole job was done in one long day. Their inspector came out a reviewed the work two days later. I would definitely use them again.
Description of Work: Pyramid Roofing replaced my roof. They completely stripped off all of the old roofing material down to the sheeting and replaced all of the vents, roof jacks, edging and shingles. The house is a large atrium split level with multiple steep pitches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,700
Response from Pyramid Roofing Company Inc
Thank you and please tell your friends
Esther O.
07/2013
4.0
roofing
+ -1 more
It went well and they did a good job and they did it all in one one.
Description of Work: Installed a new roof.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$6,000
Response from Pyramid Roofing Company Inc
What could we have done better to get an A?
Marilyn H.
07/2013
5.0
roofing
+ -1 more
went fine. Roof needs to be replaced and this was concurred by a second opinion.
Description of Work: Inspected roofing after home inspection indicated that roof might need repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pyramid Roofing Company Inc
Thank you for your input
Brian C.
06/2013
1.0
roofing
+ -1 more
The house I bought had brand new roof put on by Pyramid Roofing. During the house inspection in was pointed out to me was that the house had a brand new roof, but that the warranty was already void because they had not installed the shingles correctly nor was there antiquity venting installed. Meaning that the manufacture would never honor a warranty on the materials should there ever be an issue. Fast forward 5 years later and I discovered that the flashing on the edge of the roof was installed going to the OUTSIDE of the gutters instead of going INSIDE them. Meaning that for the last five years all the rain water has been pouring inside the soffits (the part of the roof that over hangs away from the house) rather than into the gutters! The soffits as you would expect after that much water exposure have rotted out. These people clearly had no idea what they were doing and no focus or interest in the quality of their work. UPDATE: In response to the company's posting that insinuates that I never called them, and that the roof had "issues". Both clams are patently FALSE. 1. I did call them and was told it was not their fault or their problem. 2. If you actually read my review the only issues the roof had was the damage caused by the shotty installation. If there installers had simply taken a few minutes to move the flashing to run INSIDE the gutters so that the rain water would not run inside the house.
Description of Work: Installed a new roof WITHOUT the required venting so the material warranty was voided, and installed the flashing so that water ran into the house instead of into the gutter.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
Response from Pyramid Roofing Company Inc
We have no record of EVER recieving a service call from our original customer or this current owner. Pyramid would have been more than happy to address these issues during our 5 year warranty period, especially prior to the transfer of ownership. Sounds like you agreed to buy the house knowing there was an issue with the roof? Again WE WOULD HAVE BEEN HAPPY TO LOOK AT IT IF ANYONE HAD CALLED. THE WARRANTY WAS TRANSFERRABLE. In addition, the amount and type of ventilation on our roofs is often determined by our customers. I am sorry you are just now expressing your unhappiness with Pyramid 6 years after we installed a roof for the previous owner. I WOULD HAVE WANTED NOTHING MORE THAN TO TURN THIS INTO A POSITIVE EXPERIENCE.
Ken K.
05/2013
5.0
roofing
+ -1 more
Pyramid did a good job replacing our roof. They were on time to provide an estimate. Work was done pretty much on schedule. They worked into the night using flashlights to finish a portion. They cleaned up after themselves each day but left the yard a mess while they were working--including lunch scraps. We had no problems with the project. They got the job done and moved on.
Description of Work: replaced existing wood shake roof with composite roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Pyramid Roofing Company Inc
Thanks. We generally pay close attention to the condition of the job site after as well as during the project. Your input is valuable and we will work even harder in the future to respect our customer's property.
Heather R.
05/2013
5.0
roofing
+ -1 more
I knew it was about time to replace the roof, but was expecting it would cost about $5,000, not $7-$9K, which is what everyone ended up quoting me. Randy said that we had hail damage and would work with our insurance adjuster to see if a claim could be made. Other roofers were skeptical that any claim could be made. But he met with the adjuster and we were able to replace our entire roof for just the cost of the deductible plus about $300 in upgrades. And that was going from regular composite shingles to Timberline shingles. Work was delayed a few times due to snow, but we weren't in a hurry and there's nothing they can do about that. Finished quickly once things got started and everything looks great. My only complaint was that there were some nails left on the deck and patio and I've tried to be careful about picking them all up since we have a dog and small child.
Description of Work: Had composite roof replaced with Timberline shingles, added leak/snow shield barrier, soffit vents and metal valleys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from Pyramid Roofing Company Inc
Thanks for the review. Sorry we only warranted a B in a couple of catagories
Amy M.
04/2013
5.0
roofing
+ -1 more
Our roof was recently damaged during a hail storm. We called our insurance adjuster and they recommended we use Pyramid for our repairs. Pyramid worked directly with our insurance agent for the repairs, which made everything run smoothly. They were out at our house 1 week after we were quoted a price. On Monday they dropped off supplies, on Tuesday it rained, on Wednesday they took down and replaced the whole roof and then on Thursday the manager of the job came back out, reviewed a few things and then finished up the job by noon. I am very satisfied with the work of this group! Also, before installing, we asked what their most used roof color was, and they indicated weathered wood. That's exactly what we had them install and it looks goregous. Thanks!
Description of Work: Replaced our hail damaged Roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,400
Response from Pyramid Roofing Company Inc
Outstanding! I hope you will share your experience with your friends and neighbors
Marilyn S.
03/2013
5.0
roofing, skylights
+ 0 more
They were on time, worked efficiently and effectively. He also let us know to cover the dining room table, carpet and steps because the repairs may have some parts part of the ceiling. They cleaned up any mess that they caused. They came before the job at the end of February with a written bid and set a date for the work. They called two days in advance to see if the job was still on and let me know that they would be at my home at 9:00am on Thursday, March 7th. They were right on time and after the job he explained they would send me the bill rather than take a payment right away. I thought that was an excellent service. They did a great job.
Description of Work: We had a roof put on 3 years ago and we have had problems with the skylight leaking. I called Pyramid Roofing Co to help me with this issue. They repaired the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Response from Pyramid Roofing Company Inc
Thank you very much. We enjoyed working for you.
Deborah S.
03/2013
2.0
roofing
+ -1 more
I had a representative from Pyramid roofing come out to bid on a roof repair. In addition to the roofing work, the repair includes adding a two foot downspout extension to divert water from an upper gable away from the problem area on the lower gable. Also the reapir will damage some stucco siding. The representative indicated that Pyramid would not repair or arrange for repair of the stucco siding damaged by them in the course of the roofing work and would not install the necessary downspout extension whether or not I supplied it even though the roofer would have had to move only three feet up the roof to do it. You can find a better service provider. I know I did.
Description of Work: Roof repair
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
5.0
Response from Pyramid Roofing Company Inc
We're sorry we didn't met your expectations. I think we may have had a communication problem. Regardless, I'm not sure it's fair giving us a bad review on our bid and not actual work. We take these things seriously so I asked for a report from our Service Manager and his report follows: The home owner had a leak in a snow pan area of his house; the solution to repair the roof was to install a snow pan. This home has stucco walls in the area of the snow pan and to replace the pan the walls would need to be cut out and stucco repaired. We explained to the homeowner that she could hire her own stucco contractor to save some money or we could hire a stucco contractor and add overhead and profit to the cost. The home owner agreed it would be better if she saved the 20% and hired the stucco guy herself. Then the homeowner asked us if we could add a downspout to an area of gutters when they were out doing the roof repair, we replied that we could but the gutter crew would again have a minimum trip charge and that our roofing repair crews do not do gutter work. We then gave the homeowner a cheaper alternative to solve the problem by offering to have the roofing repair crew install a diverter on the roof to direct the flow of water away from the pan area. This solution would cost less money and have the same result. This is the wording on the Proposal on 3/5/13: Pyramid Roofing Co will: -Cut out stucco -Install ice and water shield -Install 24 ga paint grip welded snow pan -Replace approximately 3’ of step flashing -Tie back into existing roof with 30 yr timberline -Install diverter Patching stucco is not included. Shingle color to match as close as possible, however an exact match is not guaranteed due to age and weathering. In conclusion, our representative provided an estimate to repair the job correctly and make the process as affordable as possible.
Joanna J.
02/2013
5.0
roofing
+ -1 more
Great bid, good communication during scheduling, weather delays, and minor touch ups. Roof looks great.
Description of Work: roofing
Rating Category
Rating out of 5
Yes, I recommend this pro
$4,300
Response from Pyramid Roofing Company Inc
Thanks for giving us the opportunity
Amanda A.
12/2012
5.0
gutter repair, roofing
+ 0 more
Everything was really smooth for the most part. The salesperson, Charles, was very prompt, polite and answered ALL my questions (I had a lot). I had new gutters with covers put on when my house was renovated earlier in the year and they took the covers off and put them back on for me so it was all done correctly. The crew showed up when they said they would be there, early actually, and did a nice job. The only downfall was I still haven't had a final walk thru. The one that was scheduled the project manager never showed up and I've never heard from him. Otherwise it all looks good.
Description of Work: I had a new roof and ventilation put in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,700
Response from Pyramid Roofing Company Inc
Thank you. We always are encouraged by our customers' comments.
Phyllis W.
08/2012
5.0
roofing
+ -1 more
They did a wonderful job as far as I know. Both the sales representatives and the crew were extremely helpful. Te salesman came back three or four times while I was trying to decide. They gave me addresses where they had they had put the roofing material on that I was interested in so I could see what it would really look like instead of just a square. They left some materials and pallets and they were going to come back and pick it up. I did need to call them like 5 days later and then they immediately came back to pick it up. It was a little thing and not that big of a deal. It was like a high of 105 degrees when the roofers were putting it on, so I know that they were all stressed out. They really worked hard. Compared with another roofing company, they were within dollars of each other. The other company was also equally as good, but they changed my sales representative in the middle of my bidding situation so I went with Pyramid.
Description of Work: We had a new roof installed by Pyramid Roofing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
Response from Pyramid Roofing Company Inc
Thank you for the kind words. We appreciate your input.
Veda H.
08/2012
4.0
house painters, roofing
+ 0 more
All work was done well and as quoted and on time Paint could have been a better match, but I approved what they used.....didn't notice different in most places.Estimator is very pleasant and prompt.
Description of Work: Replaced rotted soffit and/or fascia in 2-3 locations and painted Replaced kickplate on back door and painted Filled squirrel chew marks on trim w/epoxy wood filler and painted Reattached trim board below window and painted Built wooden handrail in garage Added quarter round to bottom of garage door and painted I should add that I am very conservative in grading work done.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$875
Response from Pyramid Roofing Company Inc
Thank you for your business. We are sorry we didn't warrant an "A" in your view, but we understand you are a conservative grader.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Skylights,
Exterior Painting
FAQ
Pyramid Roofing Company Inc is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Pyramid Roofing Company Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Pyramid Roofing Company Inc offers free project estimates.
Yes, Pyramid Roofing Company Inc offers eco-friendly accreditations.
No, Pyramid Roofing Company Inc does not offer a senior discount.
Yes, Pyramid Roofing Company Inc offers emergency services.
Yes, Pyramid Roofing Company Inc offers warranties.
Pyramid Roofing Company Inc offers the following services: Roofing