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Larry L. Vaught Roofing Inc
Electrical Baseboard or Wall Heater - Repair, Brick or Stone Fireplace - Repair, Seamless Metal Gutters - Install,
About us
Larry Vaught started our company in 1967. His sons started working here when they were 14 years old, worked their way through college, and now run this family owned business. Our company typically employs between 20 and 30 full time roofers. Through various training programs and weekly meetings, our employees are kept up to date on all aspects of proper installation methods. We do it all by the book! A discount coupon for Angies List customers is provided in our display ad. No down payment is required. Invoices are mailed after jobs have been completed and payment is due in 30 days unless other terms are negotiated. We always carry proper general liability and workmans compensation insurance, have occupational licenses for all greater Kansas City municipalities, and maintain all applicable contractor licenses.
Business highlights
Veteran owned and operated
58 years of experience
Amenities
Free Estimates
Yes
Reviews
4.9341 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 4% | ||
| 2% | ||
| 1% | ||
| 1% |
Showing 151-175 of 341 reviews
Mike S.
May 2014
They did a great job meeting with my insurance company and working through the claims process. They where very good about giving me options on materials and gave me great advice on how the different materials would perform. The work was performed on time and appears to be of high quality. They did a very good of cleaning up, you would never know they were here.
Heather E.
May 2014
They cleaned my gutters, repaired gutters and wood. Painted.
Gordon R.
May 2014
unknown
Randolph R.
May 2014
unknown
Beth A.
May 2014
Thought the wait of several weeks was too long and then they could only tell me they would be there sometime that week. From outward appearances, the work looks good, nothing leaks. The person doing the work was nice, explained things when I asked, and he cleaned up nicely. My biggest complaint is that no one mentioned I would not be able to pay by credit card. I have never worked with a company that does not provide this option, especially when the costs generally run high. I wonder how many people can come up with almost $1000 in cash/check. That should be communicated up front. Frankly, I would not have been able to use this company had I known, which maybe why it wasn't mentioned.
Shannon W.
May 2014
My roof was in need of a tune-up and minor repairs on a few ridge caps. The service was excellent from start to finish and was worth every penny!
Response from Larry L. Vaught Roofing Inc
"I much appreciate your recognition of the great deal you were provided. A "bargain" very often turns out not to be worth the price paid! But, when we offer a "bargain" we consider it an opportunity to introduce you to the professional services we provide and do not cut back on the level of service just because it is at a bargain price. That's one reason we have established so many repeat customers over our 47 years in business. I'm glad you took advantage of our offer & hope you will be a repeat customer when & if the need arises. Thank you for your positive review. We appreciate it very much."
Carl D.
May 2014
unknown
Response from Larry L. Vaught Roofing Inc
"I wish to offer you many thanks. Thank you for the positive review. Thank you for trusting in us to perform services for you. And, thank you for taking time to research service providers before coming to the conclusion that we were the contractor you could count on. It means a lot to us. Thank you."
John A.
May 2014
unknown
Response from Larry L. Vaught Roofing Inc
"Thank you for taking time to post a positive review of our company. We very much appreciate the opportunity to have been of service."
JERRY N.
May 2014
All went well.
Contacts were friendly and professional
Work was scheduled in good time.
Contacts were friendly and professional
Work was scheduled in good time.
Response from Larry L. Vaught Roofing Inc
"Thank you for taking time to post a review of our company. We appreciate the opportunity to have been of service & hope you will call upon us again if ever the need arises."
Brody W.
Apr 2014
They didn’t charge me even though my gutters were longer than the Big Deal limit. There were no additional fees. It was good. They had a good strategy to sell their roofing services as well.
Response from Larry L. Vaught Roofing Inc
"We are glad to hear you were pleased with our services and appreciate your taking time to post a positive review of our company. We enjoy having you as a customer too!"
Curtis B.
Apr 2014
I purchased a roof maintenance package through the website for $99. Due to the winter weather, we had to reschedule a couple of times. The receptionist was always pleasant and apologetic when she called to reschedule. Once the weather cleared up, the serviceman was able to come out and safely evaluate my roof. He was punctual , and very personable. I liked the fact that he took the time to tell me about the history of the company, and about his own personal job experience. It made me feel at ease. I had a couple of missing shingles replaced, flashing around the roof penetrations addressed, and other odds and ends. I would highly recommend this company.
Response from Larry L. Vaught Roofing Inc
"It is very satisfying to hear that you found our service representative to be personable and professional. I thank you for sharing this with me and will let my service person know you complimented him for a job well done. We appreciate having you for a customer too!"
DaNay M.
Apr 2014
The service provided was fine. They came out and did the work. They also cleaned the back porch with branches and such.
Response from Larry L. Vaught Roofing Inc
"Sorry for my delayed reply. We have simply been very busy with recent hail damage claims. However, I wish to thank you for your positive review of our company and hope you will call upon us again if we can help in any way."
William B.
Apr 2014
The team was here for only two days and did a fantastic job. Couldn't be happier with the new roof.
Response from Larry L. Vaught Roofing Inc
"Glad to hear you were happy with our crew & quality of installation. I'm confident your roof will provide you with years of problem free service, but if something unexpected comes up, you can count on us to stand behind our work. Thanks for choosing us for your project & appreciate the kind remarks. Sincerely, Kevin L. Vaught"
Mike C.
Apr 2014
The estimate came in quickly, but it was over a month before the job was atually scheduled. On two occassions I was told it would be done by a certain date, and it was not. When I called regarding the timing they were unapologetic and simply told me when they could get to it.
Response from Larry L. Vaught Roofing Inc
"I believe you have us confused with someone else. Our records indicate that you called us on 01/07/2014 and we completed the work you requested on 1/8/2014 (i.e. the very next day). I have reviewed all records and find that when you first called us on 1/7/2014, you stated that "others tried to repair once, but that repair has failed already". You informed us that you were anxious to have the roof repaired because it is leaking & would appreciate it if we could fix immediately. Wishing to accommodate your request, on 01/08/2014 (the day after you called us) we sent a service man to the rental property you were requesting service for. Our service man found that the metal roof flashings around the chimney were not correct and were the likely cause of leakage. So we called you and quoted the amount we would charge to replace those flashings. You approved our quote, so we completed the work that very same day. We did not replace any guttering and did not take several weeks to perform the work as you noted in your review. So, I am pretty sure you have confused us with someone else. If you find this to be true I would very much appreciate it if you would follow up with a review to correct the matter as we very much value our reviews on Angie's List. Or, if you are referring to a different occasion that we may have provided services for you, I would be interested to know when that might have been because I find nothing else on recent record. Sincerely, Kevin L. Vaught"
Ellie D.
Apr 2014
Great communication and friendly service from the company. Our gutters were quite dirty, in part due to new-construction dust, from the lot that abuts our property. The serviceman was polite, communicated well, and thorough. Next time I need this service, I'll call Larry Vaught.
Response from Larry L. Vaught Roofing Inc
"Just wanted to say thank you for letting us know you found us to be friendly & thorough. We love our Angie's List customers because they expect good service & let others know when they received good service.We will continue making every effort to provide good service & thank you for posting a positive review of our company. Sincerely, Kevin L. Vaught"
Kurtis M.
Apr 2014
purchased an angies list big deal for gutter cleaning. Bill called 30 minutes before he would be there, showed up on time and cleaned the gutters. He also pointed out some areas on the roof that may need attention but did not pressure me to let him quote the work or even pretend like it was urgent that somthign be done, just some areas to keep an eye on.
The thing I was most impressed with is that the coupon was for 100 linear feet of gutters - and he only charged me for the dirty parts. I expected to get charged for more because I have more than 100 linear feet of gutters, but he said the parts that needed cleaning were less than that so we were all even.
That type of honesty and customer service go a long way with me!!
The thing I was most impressed with is that the coupon was for 100 linear feet of gutters - and he only charged me for the dirty parts. I expected to get charged for more because I have more than 100 linear feet of gutters, but he said the parts that needed cleaning were less than that so we were all even.
That type of honesty and customer service go a long way with me!!
Response from Larry L. Vaught Roofing Inc
"Thank you so much for sharing your experience with our company. Glad to hear that you found us to be a trustworthy company. You made a great point, because we truly want to only recommend / perform / bill services that benefit our customers. To charge a customer for gutters that don't need cleaning is simply not fair & we know it. Being fair with our customers results in pleased & repeat customers, which is our main goal. So, thank you for letting us know we met our goal in this instance & we look forward to to the opportunity to perform services for you whenever you may call upon us again. Sincerely, Kevin L. Vaught"
Jim D.
Apr 2014
I use this company frequently. They always go above and beyond what I purchased. In this case, they had to point out to me that I had more gutters than the deal covered, but they did it anyway this time because they felt bad that it was in the fine print. I told them I wasn't looking for anything for nothing and he said "Look, my guy's already in the truck and we've got it scheduled. We want to keep your business. I'd rather just do it for you if we can." They're clearly in business for the long haul.
Response from Larry L. Vaught Roofing Inc
"What a nice review! We can't say enough about our Angie's List customers either! Such a great group to work for. Very much appreciate your continued business & promise to keep doing a great job for you. Thanks again, Kevin L. Vaught"
Linda C.
Apr 2014
Awesome service with quality guttering.We had called another company and we could never get them to show up to do the work.
We would most certainly recommend Larry Vaught roofing.Good working crew and they did a great clean up when they were finished.The guttering works like a charm and still looks new!
We would most certainly recommend Larry Vaught roofing.Good working crew and they did a great clean up when they were finished.The guttering works like a charm and still looks new!
Response from Larry L. Vaught Roofing Inc
"It never ceases to amaze me how happy customers are for simply getting what they should (i.e. a good job for a fair price). But, each day I personally encounter the failure of businesses to provide the most basic level of service so guess it really shouldn't surprise me. Just glad to get so much positive feed back for simply doing what every business should be doing "if" they want to be successful! Your positive review is much appreciated and is a great motivator to keep up the good work. We thank you kindly. Kevin L. Vaught"
James F.
Apr 2014
He went up on our roof and actually climbed around and looked at it and made very detailed drawings and looked at everything up there but some of the other companies took aerial pictures and my husband being business personnel (a lawyer) he just liked that he went up on our roof and looked at it. They spent a lot more time figuring it out and he liked what they proposed as it was very detailed without even asking too many questions. We made a decision to go with them. They were the last one that came in simply because they wanted to get on the roof. They actually sat up there for about two hours. It was a part of his contract that I had to call other companies and say I didn’t chose them and I felt bad that I couldn’t pick all four of the other providers. He was a detailed guy so we liked that better. They pay attention to details because that made a big difference and I told him that. I said we are getting a job done through them because of the detail. They actually went to look at the roof and draw everything out. Two of them did aerial things and my husband wasn’t certain if that was very accurate and we couldn’t understand how they figured it out with that. We have a lot of different slants to our roof and it is a big house so we were concerned that it might end being more money. My husband liked the fact that it was drawn out and sincere in that matter and physically measured.
Donna B.
Apr 2014
unknown
Response from Larry L. Vaught Roofing Inc
"Thank you for taking time to post a review of our company. We appreciate the opportunity to have been of service & ask you to please call upon us again if ever the need arises."
Katherine S.
Apr 2014
They were prompt and courteous. The guy who came out to do the initial inspection, Shawn, was thorough, and really took the time to see what was wrong and what would be the best solution. The quote was way more reasonable than I expected, and the work was scheduled without undue delay. When they had to reschedule due to inclement weather that was done promptly. The work was done without any complication, and the bill came quickly.
I was really pleased with the overall service and response to my questions.
Response from Larry L. Vaught Roofing Inc
"I wish to thank you for your kind comments. I'll be sure to let Sean, and the rest of our staff who were involved in your project know that you gave them high praise. It means a lot to us. We enjoyed working for you as well & ask you to keep us in mind if ever you need any future roofing or guttering services. Sincerely, Kevin L. Vaught"
Bev L.
Apr 2014
unknown
Response from Larry L. Vaught Roofing Inc
"I wish to thank you for posting a review of our company. If for any reason you were not 100% satisfied with our services I would much appreciate the opportunity to address any concerns you may have. Please do not hesitate to call as I truly wish your experience with us to be to your complete satisfaction. Sincerely, Kevin L. Vaught"
Kavita G.
Mar 2014
.
Response from Larry L. Vaught Roofing Inc
"Just wanted to let you know that we appreciate your taking time to post a review of our company. Please keep us in mind if ever you need any other roofing or guttering services."
Stuart M.
Mar 2014
I was very impressed with the staff at Vaught Roofing. The service guy came out and inspected my roof, I was followed up with by Kevin Vaught, and he explained to me the findings from the inspection. A couple of days later the repairs were done all for the initial cost of the Angie's Deal of $79. I couldn't be happier that I found a roofer that does what they say, and does not try and trick you in any way. We will definitely refer our friends, and do business in the future....
Response from Larry L. Vaught Roofing Inc
"It was a pleasure to work for you & appreciate your taking time to share your experience."
Richard T.
Mar 2014
Excellent
Licensing
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FAQ
Larry L. Vaught Roofing Inc is currently rated 4.9 overall out of 5.
Yes, Larry L. Vaught Roofing Inc offers free project estimates.
No, Larry L. Vaught Roofing Inc does not offer eco-friendly accreditations.
No, Larry L. Vaught Roofing Inc does not offer a senior discount.
No, Larry L. Vaught Roofing Inc does not offer emergency services.
No, Larry L. Vaught Roofing Inc does not offer warranties.