About us
Family owned & operated.
Business highlights
Emergency services offered
60 years of experience
Services we offer
Brakes, exhaust, emissions testing & repair, electrical, computer diagnostics, engine replacement, transmission replacement, fuel system, heating & air conditioning, suspension repair, tires, batteries, towing, lock out, fuel delivery & tire changing.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Reviews
4.938 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 8% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 38 reviews
Brian M.
Sep 2017
Auto Service
Awesome - tow truck driver was able to get me going so I could drive the car to the repair garage which sAve me a little money as I didn't need the tow
Jon N.
Mar 2017
Auto Service
unknown
Cory L.
Aug 2016
Auto Service
unknown
Jessica B.
Jul 2016
Auto Service
.
Jessica B.
Jul 2016
Auto Service
The price was very cheap. It was $25. We always end up going back to them.
Jon N.
Mar 2016
Auto Service
unknown
Cynthia G.
Feb 2016
Auto Service
unknown
Erik C.
Jan 2016
Auto Service
unknown
Charles M.
Jan 2016
Auto Service
unknown
Lisa D.
Dec 2015
Auto Service
unknown
Ruth K.
Sep 2015
Auto Service
.
VICKI L.
Sep 2015
Auto Service
unknown
Katelyn M.
Jul 2015
Auto Service
unknown
Gerald B.
Jan 2015
Auto Service
It was good. I've used them so many times before. They always do a good job at reasonable prices. They give me a ride home when I drop the car off and they complete the work when promised. I have a lot of trust in what they say. They are professional and very honest, which is not always the case with other companies. I would recommend them. The team consists of Dick, the owner; Jeff, his son and Tom, the mechanic.
Jerry P.
Jul 2014
Auto Service
unknown
Audrey B.
Nov 2013
Auto Service
They were very good. They didn't try to sell me extra stuff, they performed the service on time. Their location was clean, and the staff was friendly.
Howard G.
Sep 2013
Auto Service
This was an unfortunate experience where the transmission on my vehicle locked up unexpectedly and I needed a tow. I called AAA and they dispatched Dick's Valley Service to my location. The tow truck (a flatbed vehicle) arrived promptly within the quoted time and was able to find me without any problem.
My vehicle was carefully loaded on the flatbed and the driver made the necessary calls to ascertain my AAA membership would cover the cost of the long distance tow I was requesting so as to avoid any unexpected charges. I wanted my vehicle taken to a Lexus dealership in Maplewood which was about 25 miles away. I was covered in full by AAA.
The driver worked out the best route to use (trucks are prohibited on some of the roads I typically use) and the transit went without incident. When we arrived at the dealership, however, my vehicle's transmission would not come unlocked and therefore it would not roll backward so as to unload it from the flatbed trailer. The driver worked tirelessly trying to figure a way to get my vehicle offloaded; a herculean task given the 90 degree temperature and the tight quarters. Throughout the hour or so it took to finally offload my vehicle, the driver remained upbeat and professional and at all times focused on ensuring my vehicle was not in any way damaged.
The offload would not have been possible had the tow vehicle not been equipped with all the necessary implements for the situation. Dick's apparantly has a fleet of fully equipped up-to-date trucks and if this driver is typical of their staff, they are well matched to any task or situation.
My vehicle was carefully loaded on the flatbed and the driver made the necessary calls to ascertain my AAA membership would cover the cost of the long distance tow I was requesting so as to avoid any unexpected charges. I wanted my vehicle taken to a Lexus dealership in Maplewood which was about 25 miles away. I was covered in full by AAA.
The driver worked out the best route to use (trucks are prohibited on some of the roads I typically use) and the transit went without incident. When we arrived at the dealership, however, my vehicle's transmission would not come unlocked and therefore it would not roll backward so as to unload it from the flatbed trailer. The driver worked tirelessly trying to figure a way to get my vehicle offloaded; a herculean task given the 90 degree temperature and the tight quarters. Throughout the hour or so it took to finally offload my vehicle, the driver remained upbeat and professional and at all times focused on ensuring my vehicle was not in any way damaged.
The offload would not have been possible had the tow vehicle not been equipped with all the necessary implements for the situation. Dick's apparantly has a fleet of fully equipped up-to-date trucks and if this driver is typical of their staff, they are well matched to any task or situation.
John H.
Sep 2013
Auto Service
My experience overall has went very well. I have been using them for a while now. The staff is friendly and professional. The pricing is reasonable. I would highly recommend this company to others.
Richard S.
Jul 2013
Auto Service, Oils/Lubricants
very good
Richard S.
Jun 2013
Auto Service
very well, they quoted a price and honored it.
Mike K.
May 2013
Auto Service
They were prompt and courteous. They answered all of our questions. They are a nice facility and were nice to work with.
Robert K.
Apr 2013
N/A
D**** always does an excellent job for me. I have a used them for a wide variety of cars. From a 1973 VW Bug to a 2006 BWM. Service and communication is fantastic. You will not be disappointed.Last service was for Brakes on my BMW 330XI, brake job done, system monitor reset and one in a matter of hours.
Diane S.
Mar 2013
Auto Service
Their price was comparable to any place. I like the convenience of their shuttle service. They are just quick to respond. They work with another provider to provide automobile services and they come right away like if you needed your car towed and things like that. They are trustworthy, efficient, pleasant to deal with and have fair prices. They really don't try to up sell on anything. I have not seen that. They are also able to get the vehicle back to you in a timely manner. I would recommend them to others since they are very good.
Robert K.
Mar 2013
Auto Service
D**** always does an excellent job for me. I have a used them for a wide variety of cars. From a 1973 VW Bug to a 2006 BWM. Service and communication is fantastic. You will not be disappointed.
Last service was for Brakes on my BMW 330XI, brake job done, system monitor reset and one in a matter of hours.
Last service was for Brakes on my BMW 330XI, brake job done, system monitor reset and one in a matter of hours.
Kristin W.
Dec 2012
Auto Service
It went well. The service truck arrived timely and they had the part we needed, installed it and left.
Licensing
Bonded
Insured
State Contractor License Requirements
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FAQ
Dicks Valley Service is currently rated 4.9 overall out of 5.
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:30 PM
Saturday: 9:00 AM - 3:00 PM
Dicks Valley Service accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, Dicks Valley Service does not offer free project estimates.
No, Dicks Valley Service does not offer eco-friendly accreditations.
No, Dicks Valley Service does not offer a senior discount.
Yes, Dicks Valley Service offers emergency services.
No, Dicks Valley Service does not offer warranties.
Dicks Valley Service offers the following services: Brakes, exhaust, emissions testing & repair, electrical, computer diagnostics, engine replacement, transmission replacement, fuel system, heating & air conditioning, suspension repair, tires, batteries, towing, lock out, fuel delivery & tire changing.