Complete Management Services

Property Management

About us

We are a property management services company and residential rental locator catering to your needs, throughout Minneapolis, St. Paul and the surrounding Twin Cities MN metro areas. We specialize in property management and rentals, and excel at customer service. Investors: Looking for property rental services? Let us take the stress out of finding a renter for your investment! We cater to property investors and homeowners who have chosen to rent their properties. Renters: Searching for that perfect rental property in Minneapolis-St. Paul? Let us help you locate a rental property to fit your needs!

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Property Management, Residential Property Rental, Home Rental Services, Ala Carte services for owners of rental investments, Tenant placement services which owners prefer to manage on their own, Rental housing assistance, and rental home analysis

Services we don't offer

We do not manage multi unit buildings or associations We do not take on Management of units with current tenants - we only manage units we place tenants in the unit.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.928 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 28 reviews

Lauren W.
02/2021
5.0
property management
  + -1 more
Wendy is wonderful to work with. She is friendly and punctual. She accommodated my schedule for internet setup and key pickup. She provided all rental paperwork promptly and consistently communicated about what next steps. She is a pleasure to work with!
Description of Work: Apartment showing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy H.
10/2019
5.0
property management
  + -1 more
Complete Management Services is amazing. Within hours of posting ads, Wendy had more than 10 appointments scheduled for the next two days. She vetted the prospects before showings and after according to acceptable criteria. She managed to find qualified applicants quickly, processed their applications and scheduled lease signing and move-ins. All of the renters Wendy has secured have been wonderful and have stayed for years. Her company is aptly titled "complete".
Description of Work: Found prospects who ultimately rented homes for my clients.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,850

Lisa T.
10/2019
5.0
property management
  + -1 more
Complete Management service has always done a great job of managing my rentals. I would definitely recommend them.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Barb D.
07/2019
5.0
property management
  + -1 more
Great. They were very responsive. I've been working with them for 5-6 years now.
Description of Work: Finding me a tenant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

melissa S.
07/2019
5.0
property management
  + -1 more
Excellent. I worked with them for 15 years. She kept the townhouse in good condition. They made it easy for me.
Description of Work: They are my property manager for the town house I own. They would find renters and collect the rent. Manage the issues of the tenants

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Clifton T.
07/2019
5.0
property management
  + -1 more
We work with Wendy of CMS and she is excellent! Very responsive, professional and prompt about getting any and all issues we may run into resolved. We've worked with her for a year now and it has been a very pleasant experience. She keeps us in the loop on any and all things involving the residence and lets us know well in advance when she needs something from us, with ample about of time to get it to her. Couldn't ask for a better person to work with!
Description of Work: Landlord/Property Manager

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alina L.
02/2019
5.0
property management
  + -1 more
I contacted Wendy Legeros (of Complete Management Services) after I had not had luck finding a replacement tenant for 3 months, for my Minneapolis suburb apartment. She was able to find a tenant in less than 2 weeks (during the winter season)! She kept me updated about all the showings and new developments, and took appropriate initiative to move the rental process along, every step of the way. Her rates are very reasonable. I am very grateful to her and wish more businesses operated like this.
Description of Work: finding a tenant for an apartment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter C.
01/2019
1.0
property management
  + -1 more
I inquired with this organization about a pre-rental consultation with the understanding that I would use that same company to manage the property once the unit was prepared for rental. This inquiry deeply confused Cherlyn. I believe she thought I was interested in some kind of contractor consultations (I wasn't) and trying to explain to her that I simply wanted some guidance on how best to lay out my rental unit went totally over her head. I'm not even entirely sure why she called me, since she kept complaining that they were so busy and probably wouldn't have time anyway. I kept trying to end the call by stating that it sounded like they didn't offer the services that I needed, but she rebutted by saying that wasn't necessarily the case, then immediately contradicting herself by saying they didn't do what I was asking for. I wish that was the end of it, but it got worse. I work with management companies for properties that I own across the US and have never once met with a firm that wouldn't do a walk-through with an owner to help them make the unit more rentable prior to signing a contract. When I politely suggested to Cherlyn that it would be a good idea for her firm to do that, she took it very poorly and got extremely defensive. I ended the conversation as quickly as I could. It would seem that "Complete" Management Solutions isn't very complete at all...
Description of Work: Inquired about pre-rental consultation and potential property management.

Rating CategoryRating out of 5
professionalism
2.0


Iterm N.
10/2018
4.0
property management
  + -1 more
Wendy arranged for handyman to repair all the toilet and blind.
Description of Work: Toilet and blind in the home

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Paul M.
08/2018
5.0
property management
  + -1 more
We are not property agents or have ever handled leasing or renting properties before and decided we need a Property Management company to take care of this for us. From the day we first met Wendy, to the day our renters moved in .... and beyond, she has handled the complete proceedings in an extremely businesslike and professional manner. Great job, we couldn't be more pleased
Description of Work: Handled the complete transaction of renting our property out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca A.
08/2018
5.0
property management
  + -1 more
We had a really great experience with complete management services. We were with them for almost 2 years. Wendy Legeros was delightful to work with. If we ever had concerns, they were always taken care of in a timely and professional manner. From the moment we had a question to the resolve at the end, we could count on Wendy to get things done. She always made sure things were in order. Between working with the home owner, to us as tenants, the trasnsions we're seamless and we'll executed. Thank you Wendy for all your hard work! I don't think our time would have been as amazing, if it weren't for your attention to detail and overall concern!
Description of Work: We needed to find a home to rent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Feng W.
01/2018
5.0
property management
  + -1 more
It went really well. Wendy is very professional and easy to work with. She often thinks from the client's perspective. I would recommend Wendy to anyone who wants to find an agent to manage his/her property
Description of Work: help to rent out and manage my property

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Apryl S.
08/2017
5.0
property management
  + -1 more
I couldn't have been happier with the services provided by Wendy at Complete Management Services. She is extremely knowledgeable, professional and helpful. Her caring and friendly personality was a pleasure to work with. She was prompt with communication and provided just want I needed when I needed it. Thank you Wendy! I would definitely recommend Wendy and this company.
Description of Work: Wendy helped me advertise my property and helped me find a renter in less than a week. She guided me through the process and helped me understand what was important in the screening process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MJ J.
07/2017
5.0
property management
  + -1 more
It's going exceptionally well! Good customer service means helping clients efficiently, in a friendly and professional manner. It's essential to be able to go above and beyond to ensure they are satisfied. Complete Management Sevices, LLC has provided first-class service which sets them apart from other property management companies in the prevailing area.
Description of Work: I needed a competent, reliable and professional property manager.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kyaw M.
05/2017
5.0
property management
  + -1 more
It's been great working with Brendan for almost two years now. I wanted a single point of contact who can take care of everything from tenant placement, transitions and ongoing management. At the same time I wanted to have a backup contact. CMS fits the need perfectly. Brendan has found great tenants, been very responsive to requests from both parties, taken care of various maintenance needs, handled transitions smoothly and performed periodic inspections diligently. I have recommended him to my friends and will continue to do so.
Description of Work: Rental property tenant placement and ongoing management.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teresa C.
05/2017
5.0
property management
  + -1 more
We worked with Brendan and Cheri at CMS to rent my home. We were very nervous about renting our home as we moved out of state. We’ve never been a landlord and have heard horror stories from others about what property management companies didn’t do to ensure our asset was protected. They worked diligently to find us a qualified tenant and as of date haven’t had any issues. They have been prompt to answer questions or help us find someone to do a repair quickly. With all of the stresses of moving across the country, we were very thankful that we received excellent service. The thought of having someone rent your home is very stressful but this was the last thing we had to worry about because we felt that we were in very good hands. They are very professional and knowledgeable and we relied heavily on those past experiences.
Description of Work: Needed to find a good property management company to find qualified renters and ensure our home is taken care of by renters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Csilla D.
05/2017
5.0
property management
  + -1 more
We have known Cheri since we moved away from Minnesota in 2007, and we have successfully rented our townhouse with her help since then. I can highly recommend her and her company for not just finding you quickly a qualified tenant, but also with assisting you with any questions or needs (contractors) along the way.
Description of Work: Find qualified tenant

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,395

Mike B.
05/2017
5.0
property management
  + -1 more
I have worked with Wendy for over 10 years, with excellent results. She delivers as promised. I have referred her to family and friends and would do so again !
Description of Work: Find qualified tenants for rental properties

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Sneha D.
07/2016
5.0
property management
  + -1 more
I worked to Brendan Ashton with CMS to rent my condo in Minneapolis. I was very nervous, as I was a first time land lord but they made it very easy for me. They were quick to find quality tenants. They were very prompt in their response and would always follow up in a timely manner. I loved the ?a-la-carte? service option that they offer and the fact that they encourage you to pick the best service option to fit your needs. Brendan kept me posted on the rental/tenant status and always addressed my concerns. Certainly an excellent, positive and stress-free experience working with CMS. I intend to continue using their services and highly recommend them.
Description of Work: Find tenants and all legal paperwork

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Derek S.
12/2015
5.0
property management
  + -1 more
Brendan was very professional and honest about the entire process. He knows what the current rates are and what to expect. A couple months later I hired CMS to rent out my townhome and they found great renters in less than a month. The entire process was straight forward and easy. This is the company to go with if you want to rent out your property.
Description of Work: Wanted to see how marketable my townhome would be if I put it on the market for rent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Amanda W.
05/2015
5.0
property management
  + -1 more
We worked with Cheri during the entire process and could not have asked for a more positive experience. She answered all our questions and was very informative. The application process was smooth and was completed within the timeframe noted on their website. The walk through was thorough and detailed as we walked through the home together. Would highly recommend Complete Management Services.
Description of Work: Listing of rental property, showing of property, application processing, fee collection for application, collection of deposit and first months rent, walk through inspection, coordinating with owners and other skilled labor, answered questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Amanda S.
04/2015
5.0
property management
  + -1 more
Excellent. I first contact CMS when I was exploring whether I wanted/needed to work with a Property Management Service. I spoke with three different ones. Sherri was extremely quick to respond, she stopped by to visit the property and speak with me in person, and she was very honest with me about whether I really needed a property manager or not. She suggested the ala carte services, so I could use only what I wanted/needed to use. She was also quick to advise me when she didn't think something was a good idea, and was respectful of my final decisions across the board. I don't think I could ask for a better partner to work with.
Description of Work: I contracted with them for Ala Carte Property Management Services. I asked Sherri to put together a lease for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Bethanie M.
04/2015
5.0
property management
  + -1 more
The service went very well. We have ongoing service with them monthly. The charged $85 in addition to what we pay monthly for the complete property management. I think their pricing was reasonable. They were very transparent in what the pricing would be and what they were going to do. Our interaction with them has been very well and the work they did turned out nicely.
Description of Work: Complete Management Services do our property management and they also did some additional small home repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$85

Matthew W.
11/2014
5.0
property management
  + -1 more
Wendy is one of the nicest and most courteous people I have ever worked with. She is also very professional! We are currently still working on finding me a place to rent because of what's on the market right now. I will definitely go through Wendy when something I like comes on the market!
Description of Work: I called Wendy to see if I could rent a house. Within the same day, she met with me at a local restaurant to go over what she had listed in my price range.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ryan D.
11/2014
5.0
property management
  + -1 more
Cheri and Brendan are two of the most competent property managers I have worked with. From our initial email exchanges, to our first meeting, to tenant placement, the follow up and communications was great. The other thing that I like about them is that they handle the entire process of dealing with contractors. Overall, a great company to work with.
Description of Work: Tenant Placement, Property Management

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150

Response from Complete Management Services
Thanks [member name removed]. We appreciate your review and look forward to working with you in the future. Our goal is to exceed your expectations. Have a great week-Cheri
    • 1(current)
    • 2

Contact information

2186 Cedar Lane, MOUND, MN 56362

http://www.CompleteManagementTeam.com

Service hours

Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 7:00 PM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Property Management

FAQ

Complete Management Services is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 10:00 PM

Tuesday: 8:00 AM - 10:00 PM

Wednesday: 8:00 AM - 10:00 PM

Thursday: 8:00 AM - 10:00 PM

Friday: 8:00 AM - 10:00 PM

Saturday: 8:00 AM - 7:00 PM

Complete Management Services accepts the following forms of payment: Check
Yes, Complete Management Services offers free project estimates.
No, Complete Management Services does not offer eco-friendly accreditations.
No, Complete Management Services does not offer a senior discount.
Yes, Complete Management Services offers emergency services.
Yes, Complete Management Services offers warranties.
Complete Management Services offers the following services: Property Management, Residential Property Rental, Home Rental Services, Ala Carte services for owners of rental investments, Tenant placement services which owners prefer to manage on their own, Rental housing assistance, and rental home analysis
We do not manage multi unit buildings or associations We do not take on Management of units with current tenants - we only manage units we place tenants in the unit.

Contact information

2186 Cedar Lane, MOUND, MN 56362

http://www.CompleteManagementTeam.com

Service hours

Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 7:00 PM