JOHNSTON'S SALES & SERVICE

Sewing Machine Repair, Vacuum Cleaners, Plumbing

About us

We are a full service shop and are committed to our customer's satisfaction. Johnston's Sales & Service is a family owned business devoted to our customers for the last 32 years. We are an authorized Necchi dealer and sell only top-quality vacuum cleaners and sewing machines, and we repair what we sell. Courtesy "loaner" vacuums and free pick-up and delivery are provided for all local repairs. Our knowledgeable and friendly staff is eager to assist you in finding exactly what you are looking for, and within your budget.

Business highlights

43 years of trusted experience

Services we offer

WE SELL LINDHAUS, MIELE, RICCAR, HOOVER, ROYAL, PANASONIC, & EUREKA VACUUM CLEANERS. WE SERVICE ALL MAKES INCLUDING HOOVER, ROYAL, DYSON, & PANASONIC. WE SELL AND SERVICE CANAVAC CENTRAL VACUUM SYSTEMS AND SERVICE ALL OTHER BRANDS. WE SERVICE ALL MAKES OF SEWING MACHINES, INCLUDING RICCAR, BERNINA, ELNA, PFAFF, & VIKING. WE NOW OFFER SALES AND SERVICE FOR TOYOTA and NEW HOME SEWING MACHINES. WE WILL MEET ANYONE'S PRICE ON SAME NEW PRODUCTS-- SUBJECT TO LIMITATIONS. ACCEPT COMPETITOR COUPONS.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9117 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
0%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 76-100 of 117 reviews

Dorothy M.
05/2017
4.0
sewing machine repair
  + -1 more
Completed.
Description of Work: Sewing machine tune up.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Mary A.
11/2016
5.0
sewing machine repair
  + -1 more
Machine works better now
Description of Work: Had to have new bobbin case and tune up for machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MK B.
09/2016
5.0
sewing machine repair
  + -1 more
Fast and easy.
Description of Work: Repairing seeing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

pam H.
06/2016
5.0
sewing machine repair
  + -1 more
unknown
Description of Work: repaired my sewing machine. works great now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATHLEEN A.
05/2016
5.0
sewing machine repair
  + -1 more
unknown
Description of Work: nice tune-up for the sewing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Wendy P.
12/2015
5.0
sewing machine repair
  + -1 more
unknown
Description of Work: They diagnosed what was wrong with my vacuum and promptly got the part installed. Not only are they friendly and enthusiastic, they have great customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from JOHNSTON'S SALES & SERVICE
Thank you...:)

ANNE C.
10/2015
5.0
sewing machine repair
  + -1 more
unknown
Description of Work: Replaced vacuum belt

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12

Janet H.
09/2015
5.0
sewing machine repair
  + -1 more
unknown
Description of Work: Date of service- February 16th, 2015 Cost of service- 59.95
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda B.
05/2015
5.0
sewing machine repair
  + -1 more
unknown
Description of Work: Tuned up my sewing machine that's 40 years old. They did it promptly and completely. Really appreciated the $10 off through Angie's List! |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

jill T.
04/2015
5.0
sewing machine repair
  + -1 more
unknown
Description of Work: Bought a new Miele floor vacuum from Jeff. He gave me a good deal on my Miele trade in which made the transaction worthwhile. Very nice, ethical business person. I would definitely do business with him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan G.
03/2015
5.0
sewing machine repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Michael B.
03/2015
5.0
sewing machine repair
  + -1 more
unknown
Description of Work: Outstanding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Edith S.
03/2015
5.0
sewing machine repair
  + -1 more
unknown
Description of Work: repaired sewing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59.95

Mary N.
07/2008
5.0
sewing machine repair
  + -1 more
I brought it in the night before and they got it done the nest day. They told me everything that I could do to keep it in good shape. He was very courteous and helpful when I was there.
Description of Work: They did a tune up on my sewing machine. They oiled everything on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

ERIN T.
11/2007
5.0
sewing machine repair
  + -1 more
I thought the motor on my sewing machine was burning out. They did a tune-up and that fixed the problem. My only complaint is that they said they'd call me when it was ready, and they didn't - I called them after a few days.
Description of Work: Tuned up sewing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$70

KRISTIN K.
10/2007
5.0
sewing machine repair
  + -1 more
Dropped off sewing machine, said it would be ready next day. When we picked it up he took the time to explain the repairs. Only note - not open on Mondays.
Description of Work: Adjusted timing and tuned up a computerized Elna sewing machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

KATHLEEN A.
07/2006
5.0
vacuum cleaners
  + -1 more
I vacuum almost everyday. The quality is very good. It is great for wooden floors. The attachments are also excellent quality. The service is helpful and courteous. He also mailed one to my brother in California and did not charge for shipping. It is reasonably priced.
Description of Work: I have purchased a riccar vacuum.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANE B.
04/2006
5.0
sewing machine repair
  + -1 more
It was a good experience. I dropped the machine off on a Saturday and picked it up the next Tuesday. It was nice and clean and running smoothly. Price seemed reasonable.
Description of Work: Cleaned and did a tune-up on a sewing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

OPAL & JEFF R.
01/2006
5.0
sewing machine repair
  + -1 more
My sewing machine was ready in less than a week. I have yet to use it, but have no reason to doubt that it will be working better than it has recently. I think the cost of $60 was very reasonable. I may end up purchasing a new machine - for additional features - but, in the meantime, I know I can count on this one.
Description of Work: I wanted to have my old Kenmore sewing machine cleaned and "tuned up," and almost took it to Sears. But then it occurred to me to at least check Angie's List, to see if anyone on it offered that service. I was very surprised to find out that the local shop where I pick up vacuum cleaner bags was highly recommended!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

KIRSTIN C.
10/2005
5.0
sewing machine repair
  + -1 more
HE OFFERED A QUICK TURN AROUND TIME, IT WAS READY THE NEXT DAY. HE CLEANED AND ADJUSTED IT AND NOW IT IS WORKING AGAIN. AFTER I LEFT I WENT TO A FABRIC STORE AND FOUND THAT THEY WERE OFFERING MACHINE TUNE UPS FOR $35 THAT DAY ONLY, BUT I DON'T KNOW WHAT THAT INCLUDED OR IF THEY WOULD DO AS GOOD OF A JOB OR IF I WOULD HAVE EVER ACTUALLY MADE IT OUT TO ONE OF THESE EVENTS. EVEN THOUGH IT WAS MORE EXPENSIVE I'M HAPPY TO HAVE MY MACHINE WORKING WELL AGAIN. HE WAS QUICK, PROFESSIONAL, AND I WOULD USE THIS COMPANY AGAIN.
Description of Work: MY SEWING MACHINE'S TENSION WASN'T RIGHT AND MY MACHINE WOULD SKIP STITCHES WHEN I TRIED TO SEW. I HAVE HAD THE SEWING MACHINE FOR 10 YEARS BUT I HAVEN'T HAD ANYTHING DONE WITH IT SINCE I DON'T USE IT VERY OFTEN. BUT SINCE IT WASN'T WORKING I BROUGHT IT IN FOR A TUNE UP.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

JANET V P.
09/2005
5.0
vacuum cleaners
  + -1 more
I WAS IMPRESSED WITH THE OWNER, WHO TOOK TIME TO LISTEN TO MY PARTICULAR NEEDS, AND RECOMMENDED A MODEL OF VACUUM. IT WAS AN EXPENSIVE MACHINE, BUT IT REALLY SUITS ME, AND I FEEL THAT I WAS WELL-GUIDED BY A KNOWLEDGEABLE PROFESSIONAL. THIS TYPE OF GENUINELY HELPFUL GOOD LISTENER IS HARD TO FIND THESE DAYS.
Description of Work: RECOMMENDED AND SOLD ME A VACUUM CLEANER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary L K.
02/2005
4.0
sewing machine repair
  + -1 more
CALLED DURING REGULAR BUSINESS HOURS TO CONFIRM THEY STILL DO SEWING MACHINE REPAIR, BUT NO ANSWER. I LEFT MESSAGE, BUT NO RETURN PHONE CALL. I STOPPED IN WITH MY MACHINE & PICKED IT UP ONE WEEK LATER AND IT WAS READY. VERY KNOWLEDGEABLE, APPEARS TO HAVE DONE A GOOD JOB.
Description of Work: SEWING MACHINE TUNE-UP

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$59.99

BRENDA L.
01/2005
5.0
vacuum cleaners
  + -1 more
THIS BUSINESS IS OWNED BY THE MAN WHO DOES THE REPAIRS/SALES. THE WORK WAS DONE QUICKLY AND WITHOUT ERROR. THE OWNER IS PROFESSIONAL. I DID NOT COMPARISON SHOP ON THE PRICE OF THE WORK AS I FEEL THAT I CAN TRUST THE SHOP OWNER TO DO A GOOD JOB.
Description of Work: VACUUM CLEANER CORD AND BRUSHES REPLACED, TUNE UP. I ALSO PURCHASED THE VACUUM FROM THIS BUSINESS ORIGINALLY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

JUDITH V.
06/2004
5.0
sewing machine repair
  + -1 more
I TOOK THE MACHINE IN, THE OWNER RECOMMENDED A TUNE-UP, AND NOW IT WORKS BEAUTIFULLY. THE OWNER WAS VERY COURTEOUS, ANSWERED MY QUESTIONS, AND COMPLETED THE WORK IN A TIMELY MANNER. I AM PLANNING TO TAKE MY OTHER SEWING MACHINE IN AS WELL. EXCELLENT.
Description of Work: MY MOM'S SEWING MACHINE HAS NOT BEEN USED FOR YEARS, BUT IT HAS LOTS OF EMBROIDERY ATTACHMENTS, WHICH I WANTED TO USE. I CALLED JOHNSTON'S AND THEY TOLD ME TO BRING THE MACHINE IN TO SEE IF THEY COULD GET IT OPERATIONAL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

ALICE B.
10/2003
5.0
sewing machine repair
  + -1 more
I HAD BADLY DAMAGED MY SEWING MACHINE TRYING TO SEW ON DENIM. ANOTHER TECHNICIAN TRIED BUT WAS UNABLE TO FIX IT ADEQUATELY. JOHNSTON'S MADE THE REPAIR SATISFACTORILY. THE COST LISTED INCLUDES $12.50 FOR A NEW BOBBIN CASE AND THE REST WAS LABOR.
Description of Work: THEY REPAIRED A SEWING MACHINE FOR ME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$73

Contact information

6433 PENN AVE S, Minneapolis, MN 55423

http://www.johnstonsvacsew.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Sewing Machine Repair,
Vacuum Cleaners,
Plumbing

FAQ

JOHNSTON'S SALES & SERVICE is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 5:00 PM

JOHNSTON'S SALES & SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, JOHNSTON'S SALES & SERVICE offers free project estimates.
No, JOHNSTON'S SALES & SERVICE does not offer eco-friendly accreditations.
No, JOHNSTON'S SALES & SERVICE does not offer a senior discount.
No, JOHNSTON'S SALES & SERVICE does not offer emergency services.
No, JOHNSTON'S SALES & SERVICE does not offer warranties.
JOHNSTON'S SALES & SERVICE offers the following services: WE SELL LINDHAUS, MIELE, RICCAR, HOOVER, ROYAL, PANASONIC, & EUREKA VACUUM CLEANERS. WE SERVICE ALL MAKES INCLUDING HOOVER, ROYAL, DYSON, & PANASONIC. WE SELL AND SERVICE CANAVAC CENTRAL VACUUM SYSTEMS AND SERVICE ALL OTHER BRANDS. WE SERVICE ALL MAKES OF SEWING MACHINES, INCLUDING RICCAR, BERNINA, ELNA, PFAFF, & VIKING. WE NOW OFFER SALES AND SERVICE FOR TOYOTA and NEW HOME SEWING MACHINES. WE WILL MEET ANYONE'S PRICE ON SAME NEW PRODUCTS-- SUBJECT TO LIMITATIONS. ACCEPT COMPETITOR COUPONS.

Contact information

6433 PENN AVE S, Minneapolis, MN 55423

http://www.johnstonsvacsew.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM