Hero Plumbing, Heating Cooling and Electrical

plumber, well, water heater installer,

About us

We are dedicated to providing our clients with the very best in service and repair for all phases of your PLUMBING, HEATING or COOLING needs. We offer upfront and fair pricing once our technician is in your home to evaluate your situation. We do not offer quotes or estimates at the time of appointment scheduling. We only service Owner Occupied Residential Homes. We do not service rental properties. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

Business highlights

111 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.3250 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
16%
3
7%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.0
responsiveness
4.5
Showing 26-50 of 250 reviews

Abdul Ghafar L.
08/2019
5.0
Very nice and knowledgeable technician

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike W.
08/2019
5.0
A really professional tech

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

jackie w.
06/2019
4.5
They performed an A/C heater check and provided estimates of what it would cost to replace them. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$60

Douglas M.
04/2019
5.0
Great communication throughout. Service was performed quickly and proficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

William G.
04/2019
4.5
Great communication, great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve J.
04/2019
5.0
Final price, just to rotor our shower drain was more than we would have expected. Took less than half hour. Used $57 discount and still paid over $300! Buy our service from Dave was great.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Judy K.
03/2019
4.0
The tech arrived on time, was professional and got the job done. Happy with the results.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$300

Robert W.
03/2019
5.0
Alex (the technician) did and outstanding job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$300

Eh X.
02/2019
1.0
After 3 visits to my home, they were able to remove a shampoo cap from my p-trap but then they damaged my bathtub waste and now because of it, it is leaking. They wanted to charge me an additional of $700+ on top of the $368 for removing the shampoo cap from my p-trap to fix my waste and overflow. I DO NOT recommend Hero. I know they damaged my waste, because I know it was in perfect condition the morning they arrived. I am disgusted to find out that my waste was damaged by them and they did not tell me how it happened! If you use them, be prepared to discover other issues. Long story short, after paying them $368, I now have more serious damage that was not there before.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0

$368

Theresa D.
01/2019
5.0
The called ahead of time to make sure they had the correct address. And arrived on time. The detailed for me how they did it; and what they did to improve the quality. (Only 3 inch drain access, so he made several passes at each point the tree roots were coming in - forward and backwards, trying to open up to the pipe's 5 inch diameter.) I was aware of others paying a similar price, so I didn't feel over-billed. Was willing to let me work my dogs in and out of the house for bathroom breaks, without bothering him. (I closed the door to the basement).

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$188

Bob G.
01/2019
4.0
On time: Friendly staff: Work performed satisfactorly:

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$34,800

Randy B.
01/2019
4.0
Gave a high bid at my house. I told them the bid I received from another plumber. They matched the price. I was grateful there was no haggling.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Jean M.
01/2019
4.5
yes

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
2.5

Yes, I recommend this pro
$5,800

will s.
12/2018
5.0
i am very pleased with the servived i recieved. they rescoped my main line for the buyers, at no cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jan C.
12/2018
5.0
Excellent efficient fast service. Highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dawn V.
12/2018
5.0
Very good job, prompt and respectful. Will recommend in the future!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wendelyn M.
12/2018
5.0
Great service. Cleaned the floor drain with no issues. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Joe T.
12/2018
5.0
On time effective work good price complete job cleaned up left enough wood to patch hole in a latch and plaster wall reasonable price would recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,030

Phillip J.
11/2018
5.0
Chad did a fantastic job, diagnosed the problem before diving head long into it and then was very thorough and professional. Would definitely hire Hero again for any type of plumbing need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$260

Phil L.
11/2018
5.0
Billy was very courteous and professional. He quickly diagnosed the problem and resolved it. Turned out to be a quick fix and we were only charged the basic $69 fee. We will hire HERO again when we need plumbing help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$69

Bev K.
11/2018
5.0
Pleasant and helpful

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve W.
11/2018
5.0
Very responsive. Considered the needs of the customer. Committed to the community.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

10900 Hampshire Ave. S Suite 120, Minneapolis, MN 55438

http://www.callhero.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
AM807292
Trade License Locale
MN
Trade License Expiration
02/28/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

plumber,
well,
water heater installer,
sewer cleaning company

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Hero Plumbing, Heating Cooling and Electrical accepts the following forms of payment: CreditCard
No, Hero Plumbing, Heating Cooling and Electrical does not offer free project estimates.
No, Hero Plumbing, Heating Cooling and Electrical does not offer eco-friendly accreditations.
No, Hero Plumbing, Heating Cooling and Electrical does not offer a senior discount.
Yes, Hero Plumbing, Heating Cooling and Electrical offers emergency services.
Yes, Hero Plumbing, Heating Cooling and Electrical offers warranties.

Contact information

10900 Hampshire Ave. S Suite 120, Minneapolis, MN 55438

http://www.callhero.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day