Approved ProApproved Pro
Hero Plumbing, Heating Cooling and Electrical
Central A/C Installation, Central A/C Service or Repair, Heat Pump Installation and Replacement,
About us
We are dedicated to providing our clients with the very best in service and repair for all phases of your PLUMBING, HEATING or COOLING needs. We offer upfront and fair pricing once our technician is in your home to evaluate your situation. We do not offer quotes or estimates at the time of appointment scheduling. We only service Owner Occupied Residential Homes. We do not service rental properties. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.
Business highlights
Emergency services offered
Veteran owned and operated
111 years of experience
Services we offer
Central A/C - Install , Electric Boiler or Radiator Heating System - Install , Electric Furnace: Install , Gas Boiler or Radiator Heating System - Install , Heat Pump - Install or Replace
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.3214 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 66% | ||
| 17% | ||
| 7% | ||
| 2% | ||
| 6% |
Filter reviews by service
Showing 1-25 of 214 reviews
Nick A.
Jun 2024
They didn't show but did call to cancel late during the day they were scheduled to show. Disappointed and rescheduled with another company.
Esau U.
Oct 2023
This review is based on a misdiagnosis and lack of ownership of the mistake at the management level. We had a second floor shower leaking from an unknown point into the ceiling of our laundry room. Hero replaced two plumbing components overflow/drain for $1400 and declared it resolved. Bad news is that the water leak continued exactly as it had before. Second visit they found the problem was water coming from inside the shower via loose tiles. The friendly tech reviewed notes and said it was a misdiagnosis that led to the 1st replacement job and that management would review it. Management gave a â final offerâ $500 refund. So I am still out $900 for the misdiagnosis resulting in plumbing that wasnâ t needed. Nice techs. Mistakes happen. Hero just chose to only partially do the right thing once they realized and acknowledged the mistake I just paid for. Would not recommend.
Danae R.
Feb 2023
Extremely Overpriced!!!! I paid $6,382. to install a new furnace in a 1800sqft house!! I could have purchased two for that price!!! They take advantage of peoples in desperate situations. My pipes burst and showered everything in the basement including the furnace. They would not write in the receipt that the water caused the furnace to go out, which was the source of the problem. (Tech could hardly speak English) I am stuck with an overpriced furnace and a huge debt. Then they did not find the 2nd leak when they repaired the first leak, so I had to have them come back twice and paid $1600 for 2 small leaks. You paying for the fancy Hero vehicles and the fancy houses that these people own. I would think these people would have a hard time sleeping at night, I know I would. The constant emails and messaging are annoying as well as 3 different people coming for one job. Services: Plumbing leak repair, Heating system installation
Kip K.
Dec 2022
Central A/C Service or Repair
The customer service was great. the person fixing it was very polite and even explained to me what was wrong. overall I'm happy I hired them.
Derrik S.
Apr 2022
Horrible customer service, bait and switch pricing.
Kay K.
Nov 2021
I was charged $805 to simply repair a toilet flange. $99 for the trip and $706 for the simple fix. I do not suggest Hero as the cost for this simple repair was outrageous. I gave them the opportunity, before posting, to reimburse part of the fee and they declined. It is my fault for calling them. Fool me once. Never again.
Tom F.
May 2019
Central A/C Installation
No Comment
Response from Hero Plumbing, Heating Cooling and Electrical
"Thank you for your review, Tom! We appreciate your time and let us know what we can do better to earn that 5-star review! Thank you for choosing Hero Plumbing!"
John C.
May 2019
Central A/C Installation
Response from Hero Plumbing, Heating Cooling and Electrical
"Thank you for your 5-star review, John! We appreciate the recognition and look forward to seeing you next time! Thank you for choosing Hero Plumbing!"
Roy N.
Mar 2019
Professional and good to work with.
Response from Hero Plumbing, Heating Cooling and Electrical
"Thank you for your feedback, Roy! We're so happy we could provide you with such professional service, and we appreciate your feedback. Thank you for choosing us here at Hero!"
Daniel S.
Mar 2019
Central A/C Installation
They retrofit a central air conditioner in our 1920s house with radiant heat (no existing duct work) and it looks great. It is February so the AC canâ  t be run yet, but I expect it to work great. They worked quickly and left with the house just as clean as when they arrived! Thank you Hero!
Response from Hero Plumbing, Heating Cooling and Electrical
"Daniel, we're so glad to hear that our work was appreciated, and thank you for your feedback! It was our pleasure to work with you and get your A/C installed, and we look forward to hearing about how it's working. Please don't hesitate to call us for any future needs you may have!"
K N.
Feb 2019
Service tech was wonderful Thanks Al
Response from Hero Plumbing, Heating Cooling and Electrical
"Thank you for your feedback. We appreciate you taking the time to write a review."
Carla L.
Feb 2019
Very professional
Response from Hero Plumbing, Heating Cooling and Electrical
"Thank you for rating our service."
Bev K.
Nov 2018
Gas Furnace / Forced Air Heating System Repair Service
Pleasant and helpful
Response from Hero Plumbing, Heating Cooling and Electrical
"Thank you for your feedback. We appreciate you taking the time to write a review."
Steve W.
Nov 2018
Very responsive. Considered the needs of the customer. Committed to the community.
Response from Hero Plumbing, Heating Cooling and Electrical
"Thank you for taking the time to write a review. We appreciate your feedback."
Wendy C.
Oct 2018
Response from Hero Plumbing, Heating Cooling and Electrical
"Thank you for rating our service."
Margot W.
Oct 2018
This was not an emergency but they came within 24h, it was a simple fix and they only charged me their travel fee of $69.00
Response from Hero Plumbing, Heating Cooling and Electrical
"Thank you for your feedback. We appreciate you taking the time to write a review."
Jay L.
Oct 2018
Response from Hero Plumbing, Heating Cooling and Electrical
"Thank you for rating our service."
Pat B.
Oct 2018
Price includes 2 furnace checks in the coming year.
Response from Hero Plumbing, Heating Cooling and Electrical
"Thank you for rating our service."
Earl C.
Oct 2018
Had them out to cap a gas line and provide quote for bathroom remodel. They were very professional and friendly. Completed the cap quickly and provided quote on site.
Response from Hero Plumbing, Heating Cooling and Electrical
"Thank you for taking the time to write a review. We appreciate your feedback."
Murray W.
Oct 2018
Response from Hero Plumbing, Heating Cooling and Electrical
"Thank you for rating our service."
Troy P.
Oct 2018
" They were quick and very attentive to customer needs!"
Response from Hero Plumbing, Heating Cooling and Electrical
"We appreciate your feedback. Thank you for taking the time to write a review."
Matt W.
Oct 2018
Very friendly and clean. Arrived on time, was upfront with the pricing and there were no hidden surprises. Nice, quick service.
Response from Hero Plumbing, Heating Cooling and Electrical
"Thank you for your feedback. We appreciate you taking the time to write a review."
Kathie W.
Oct 2018
Response from Hero Plumbing, Heating Cooling and Electrical
"Thank you for rating our service."
Rochelle W.
Oct 2018
Skilled excellence, timely, professional courteous need I say more?
Response from Hero Plumbing, Heating Cooling and Electrical
"Thank you for your feedback. We appreciate you taking the time to write a review."
Rochelle C.
Oct 2018
Knowledgeable, professional, and timely.
Response from Hero Plumbing, Heating Cooling and Electrical
"Thank you for rating our service."
Licensing
Licensed*
Trade License Number
PM694141
Trade License Locale
MN
Trade License Expiration
12/31/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Hero Plumbing, Heating Cooling and Electrical is currently rated 4.3 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Hero Plumbing, Heating Cooling and Electrical accepts the following forms of payment: CreditCard
Yes, Hero Plumbing, Heating Cooling and Electrical offers free project estimates.
No, Hero Plumbing, Heating Cooling and Electrical does not offer eco-friendly accreditations.
No, Hero Plumbing, Heating Cooling and Electrical does not offer a senior discount.
Yes, Hero Plumbing, Heating Cooling and Electrical offers emergency services.
Yes, Hero Plumbing, Heating Cooling and Electrical offers warranties.